"The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company." - Bezos
The irony.
1. @FTC has taken action against @amazon for tricking users into signing up for Prime subscriptions—and then deliberately making it hard to cancel. We charge that these deceptive tactics violate the FTC Act and the Restore Online Shoppers’ Confidence Act. ftc.gov/news-events/ne…
