Ola Support (@ola_supports) / X

Ola Support

832.8K posts

Ola Support

@ola_supports

@Olacabs India Support Crew. For any query, feedback & concerns, tweet or DM to us anytime. We are here to help round the clock.

India

Joined June 2014

Ola Support
@ola_supports
Aug 18, 2022
Replying to @ThePlacardGuy
We want to make sure this is taken care of, Madhur. Your concern has been communicated to our team internally, they'll get in touch with you shortly for further assistance.
Ola Support
@ola_supports
Jan 24, 2020
Replying to @kanavdm
We are sorry about your bad experience. We have reported the driver-partner for corrective action and would ensure to avoid these instances in the future. Hope to serve you better.
Ola Support
@ola_supports
Apr 23, 2018
Replying to @theskindoctor13
We regret to inform you that we do not allow pets in our fleet. Hope this clarifies!
Ola Support
@ola_supports
Mar 13, 2021
Replying to @ugosus
Hi, thanks for the positive feedback for the driver partner. Please share the booking id so that we can forward the appreciation to the relevant team.
Ola Support
@ola_supports
Sep 24, 2021
Replying to @IamShamsAalam @drsitu and 8 others
This is a serious issue and will be dealt with like one, Shams. We do not endorse any kind of behaviour that hampers the experience of our customers. Thank you for sharing the details with us. Please be assured that our team will get in touch with you soon and corrective (1/2)
Ola Support
@ola_supports
Jun 29, 2022
Replying to @S8ulsidbhai
We are upset to hear about your troublesome experience, Sid. Our team is here to help you out with this. Could you please provide us the CRN details of this ride via DM so that our team can look into this and assist you aptly.
Ola Support
@ola_supports
Feb 16, 2020
Replying to @ashchanchlani
We apologize for the inconvenience caused and thank your for your time on the call. As discussed over the call the driver partners have been reported and the relevant team will initiate a strict action to ensure such instances are minimized in future.
Ola Support
@ola_supports
Sep 12, 2022
Replying to @punitjournalist
We are delighted to hear this from you, Punit. We at Ola, always strive to provide such experiences to our passengers. Please DM us with the ride CRN so that we can reward our partner for his good deed.
Ola Support
@ola_supports
Aug 22, 2025
Replying to @rickykej
Getting a ride when you need it, is so important. Allow us to look into this for you. Please connect with us via DM and share the CRN of these instances so that we can look into this.
86K
Ola Support
@ola_supports
Jul 30, 2024
Replying to @imthepk
This is definitely not the experience we want our customers to have, Pawan. To help us get to the bottom of this issue at the earliest, please share the CRN number of the ride and your email ID via Direct Message.
98K
Ola Support
@ola_supports
Nov 12, 2025
Replying to @chitraaum
Hey, Chitra! Thank you for bringing this to our notice. Request you to share the CRN details of such specific instances via DM so that we can get working on this right away.
50K
Ola Support
@ola_supports
Mar 13, 2021
Replying to @ugosus
Hi , we appreciate you for taking the time to thank our #HeroesofOla. We have duly noted the feedback shared and highlighted it to our relevant team and the same will be shared with our driver partner. We look forward to serving you better.
Ola Support
@ola_supports
Feb 16, 2024
Replying to @sinamikaaaa
This is definitely not the experience we want our customers to have, Sinamika. To help us get to the bottom of this issue at the earliest, please share the CRN number of the ride and your email ID via Direct Message.
21K
Ola Support
@ola_supports
Jul 30, 2023
Replying to @AshwiniSahaya
We want to make sure this is taken care of and do understand the gravity of the situation, Ashwini. As per the details provided by you, we have forwarded your concern to the relevant team and they will reach out to you soon.
7K