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Ofgem
13K posts
user avatar
Ofgem
@ofgem
We are Britain’s independent energy regulator. Our role is to protect consumers now and in the future by working to deliver a greener, fairer energy system.
London, Cardiff & Glasgow
linktr.ee/ofgem
Joined April 2009
882
Following
45.2K
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  • user avatar
    Ofgem
    @ofgem
    2h
    Have you fallen behind on paying your energy bills? 🟠 Free debt advice here ow.ly/Ivck50ZcaPg 🟠 Check your eligibility for extra support here ow.ly/6Ul550ZcaPf 🟠 Find out about grants available to pay off debts here ow.ly/gvV950ZcaPe
    HEADLINE: Get help tackling energy debt
    363
  • user avatar
    Ofgem
    @ofgem
    4h
    If your energy supplier has stopped operating, don't worry. ✅ You'll be transferred to a new supplier ✅ You'll see no disruption ✅ Your credit is protected Tap our link in bio for more.
    TEXT: How you're protected when energy firms collapse

PIC: Man sat on a chair with a cat on his lap on the phone to an advisor
    503
  • Ofgem reposted
    user avatar
    Heat Network Efficiency Scheme (HNES)
    @HNEScheme
    Jun 25
    Up until 27 January 2026, the rapidly expanding heat network sector in Great Britain relied on a voluntary consumer-protection scheme. Now, @ofgem is the official appointed regulator for heat networks. Read our article explaining how you're protected: hnes.uk/our-thoughts/h…
    308
  • user avatar
    Ofgem
    @ofgem
    Jun 25
    Did you know, you might be eligible for help from the government's Household Support Fund? You can apply through your local council for financial support with essentials including utility bills Visit your council’s page to find out more ⬇ ow.ly/mCfe50Z81uF
    TEXT: Help for families

Helping you be #EnergyAware
    554
  • user avatar
    Ofgem
    @ofgem
    Jun 24
    🌍 Climate action is about more than ambition. It's about delivery. ⚡ £90bn investment unlocked 🔌 200GW+ of stalled projects cleared 🌱 100GW+ of clean power enabled by 2030 See how Ofgem is helping build a cleaner, more secure energy system👇 #LCAW2026
    00:00
    744
  • user avatar
    Ofgem
    @ofgem
    Jun 24
    Is your business a microbusiness? If so, you may be eligible for microbusiness support. Tap our link in bio for more.
    PIC: Illustration of a person in an apron holding a coffee cup, standing at the entrance of a coffee house with menu boards inside. TEXT: Does your business have fewer than 10 employees and turns over less than £2 million?
    568
  • user avatar
    Ofgem
    @ofgem
    Jun 23
    Our research shows that consumer satisfaction has risen significantly in recent years, but experiences are not consistent across consumers and energy still lags behind leading sectors like banking. 👉 Have your say: ow.ly/PZWe50ZfQhl
    A woman wearing glasses looks concerned while reading a document at home.
Text on image: “Consumers are charged energy prices that represent fair value.”
Ofgem logo. Slide number 1.
    Close-up of hands holding an energy bill.
Text on image: “Consumers receive accurate, timely, accessible, and understandable energy bills.”
Ofgem logo. Slide number 2.
    An older man wearing glasses reviews paperwork at home.
Text on image: “Consumers struggling to pay for their energy receive flexible payment options and proactive, tailored interventions.”
Ofgem logo. Slide number 3.
    A man sits on a sofa speaking on the phone, gesturing as he talks.
Text on image: “Consumer concerns and complaints are addressed fairly, effectively, and promptly.”
Ofgem logo. Slide number 4.
    778
    user avatar
    Ofgem
    @ofgem
    Jun 23
    Two people sit together reviewing documents, one holding a pen.
Text on image: “Consumers get clear, accurate and timely information to help them make informed choices.”
Ofgem logo. Slide number 5.
    A couple look at paperwork together, discussing options.
Text on image: “Consumers can switch providers and contracts without unnecessary barriers.”
Ofgem logo. Slide number 6.
    A smart energy display shows usage and cost information (£1.26 used so far today, 8.02 kWh).
Text on image: “All products and services should be reliable and perform as intended.”
Ofgem logo. Slide number 7.
    428
  • user avatar
    Ofgem
    @ofgem
    Jun 23
    ⚽ As England prepare for tonight, do you know how much energy a football team generates during a match? An 11 player team can burn around 11,000 calories during a 90-minute game. That’s enough energy to boil more than 120 kettles of water. That's a lot of power on the pitch.
    Infographic showing a football team’s energy in a 90-minute match can boil 120 kettles of water, burning 11,000 calories total.
    579
  • user avatar
    Ofgem
    @ofgem
    Jun 23
    If you rent and are responsible for paying your energy bills, your landlord or letting agent cannot unreasonably prevent you from switching suppliers. 👉 Learn more: ow.ly/TUtq50YSnub #EnergyBill
    TEXT: Advice for renters
    620
  • user avatar
    Ofgem
    @ofgem
    Jun 22
    Checking your bill is an important part of being informed, in control and #EnergyAware. Take a look and check your details are correct. If you think you’ve been charged incorrectly, contact your supplier. You can find more information here ⬇️ ow.ly/hfS950Z81j4
    TEXT: Understanding your energy bill. 

Helping you be #EnergyAware
    823
  • user avatar
    Ofgem
    @ofgem
    Jun 20
    We’re marking London Climate Action Week (20-28 June). At Ofgem, we’ve moved from planning to building by unlocking £90bn of investment, clearing 200GW of grid backlog and enabling clean power at scale. Learn more about #LCAW2026: ow.ly/oPfA50ZevGn
    00:00
    4.6K
  • user avatar
    Ofgem
    @ofgem
    Jun 19
    ⚽ The World Cup is underway and like a referee on the pitch, Ofgem makes sure the rules are followed and the game stays fair in the energy sector. 🎥 Watch our explainer to learn more 👇 Wishing the England team good luck! #englandworldcup #england #worldcup #englandfootball
    00:00
    533
  • user avatar
    Ofgem
    @ofgem
    Jun 19
    So much of staying on top of your energy bills comes down to keeping in touch with your supplier. Keeping your details up to date and reaching out early can unlock support, flexible payments, and better deals. Staying connected can save you money.
    00:00
    469

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