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Ofcom
@Ofcom
Official account for Ofcom, the UK’s independent communications regulator. TV, radio, telecoms, video-sharing, post & more. In Welsh: @OfcomCymraeg
UK
ofcom.org.uk
Joined January 2009
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  • user avatar
    Ofcom
    @Ofcom
    Jul 29
    Our Media Nations research reveals the nation's changing media habits. 📺 Broadcaster on-demand services grew year on year. ⚽ Live event TV like the World Cup continued to attract huge audiences. 🔎 Viewers turn to Netflix and BBC first when searching for something to watch.
  • user avatar
    Ofcom
    @Ofcom
    Jul 23
    📊 Our latest telecoms and pay-TV complaints figures are out now. Overall complaints decreased compared to the previous quarter, with complaints about broadband at a record low. See where your provider sits in the rankings. ofcom.org.uk/phones-and-bro…
    Chart showing landline complaints per 100,000 customers with Vodafone, Sky, Virgin Media, and Utility Warehouse at 2 complaints each. Plusnet has the most at 7
    Broadband complaints per 100,000 users show Plusnet with the fewest at 4 and TalkTalk the most at 10, with an industry average of 6.
    Pay-TV complaints per 100,000 customers show TalkTalk and Sky with the fewest at 2, Virgin Media at 3, and EE with the most at 4.
    Mobile network complaint rates per 100,000 users, highlighting Sky Mobile with the most complaints and an industry average of 2.
  • user avatar
    Ofcom
    @Ofcom
    Jul 20
    We have published an update on our investigation into an online suicide forum. Changes made by the forum to block access for people in the UK are the fullest extent of what can be achieved under the Online Safety Act. More: ofcom.org.uk/online-safety/…
    Close-up of a hand holding a smartphone with text about an update on an Ofcom investigation into an online suicide forum.
  • user avatar
    Ofcom
    @Ofcom
    Jul 16
    We're investigating whether TikTok's age assurance measures are effective at protecting UK children from harmful content.​ This follows our new report looking at the use of age checks under the Online Safety Act.
  • user avatar
    Ofcom
    @Ofcom
    Jul 15
    📢 Taking action to tackle scammers: 1️⃣ New rules to block, limit and disrupt scam texts. 2️⃣ Cracking down on scam calls from abroad which “spoof” UK mobile numbers. Find out more 🔗 ofcom.org.uk/phones-and-bro…
    Smartphone screen showing a scam text about parcel delivery with a warning alert labelled 'SCAM ALERT'. Announcing new rules to block scam texts.