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NORTHERN 🚆
983K posts
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NORTHERN 🚆
@northernassist
Connecting the North 🚆 Helping millions travel every day across towns, cities and communities we serve. Here to help on X between 6am to 10pm.
United Kingdom
northernrailway.co.uk
Joined September 2010
268
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130.6K
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  • user avatar
    NORTHERN 🚆
    @northernassist
    Nov 27, 2020
    Today marks the final passenger service operated by a Pacer train on Northern. The 1636 from Kirkby is due to arrive in to Manchester Victoria imminently where it will then make it's final journey to the depot
  • user avatar
    NORTHERN 🚆
    @northernassist
    Mar 4, 2024
    Replying to @jackfifield
    Hi Jack, it is your responsibility to ensure your device is charged and ready to show your ticket. We are unable to print off E-Tickets and wouldn't be able to access your account to do so anyway. ^SC
    23M
  • user avatar
    NORTHERN 🚆
    @northernassist
    Sep 8, 2024
    Replying to @LilaTamea
    Hi Lila, we’re so sorry you experienced this on one of our trains. Northern does not tolerate racism and we want all our customers to feel safe and supported when they travel with us. British Transport Police can be contacted on 61016. Can I DM you to get some more info please?
    96K
  • user avatar
    NORTHERN 🚆
    @northernassist
    Jul 19, 2022
    We're offering a £1,000 reward for information that leads to the arrest of the person that threw a brick at one of our services on approach to Hull Paragon station last month that showered a 15-week-old baby in shattered glass. 1/2
  • user avatar
    NORTHERN 🚆
    @northernassist
    Sep 26, 2025
    We are proud to be supporting @mndassoc today as we unveiled the Rob Burrow CBE, a train close to many hearts in the North. His legacy will continue to inspire us every journey it takes across our network. 💙🚆 #RobBurrow #NorthernTrains
    Train wrap showing Rob Burrow CBE
    Another angle of the Rob Burrow CBE train “Journey of Strength” with an image of Rob playing rugby
    70K
  • user avatar
    NORTHERN 🚆
    @northernassist
    Feb 20, 2025
    We want to recognize James, one of our conductors, for acting quickly and supporting the parents of a six-month old Austin during a medical emergency on board one of our trains.   Jane was traveling with her partner and son when she discovered a tube draining fluid from Austin’s
    Image shows a photo of conductor James standing on a platform.
    57K
  • user avatar
    NORTHERN 🚆
    @northernassist
    Dec 7, 2019
    🚆We know many of you have been waiting a long time for this (and so have we). We are getting Pacers off our network right now! Some of them have already gone (check the pics of them being dismantled) and 55 will be gone by the 15th December.🚆
  • user avatar
    NORTHERN 🚆
    @northernassist
    Feb 21, 2022
    ⚠️ROTHERHAM FLOODING: Trains are unable to call at Rotherham for the rest of the day. ℹ️ Bus replacements are sadly unable to be provided; customers are advised DO NOT TRAVEL. northernrailway.co.uk/service-updates #NorthernUpdates
  • user avatar
    NORTHERN 🚆
    @northernassist
    Oct 29, 2023
    Meet our DEPOT CATS! 🐱 Almost 10 years ago, Max was taken in by our Blackpool depot team, with Ginge following some years later. The team chip in for vet bills, food, and even made a bed for the pair. The depot operates 24-hours a day, so they're never short of attention!
    00:00
    89K
  • user avatar
    NORTHERN 🚆
    @northernassist
    Feb 8, 2022
    On Friday, at around 10pm someone threw bricks at one of our trains, near Clifton, hitting the window directly in front of our driver causing shards of glass to hit our driver and lead to them being taken to hospital. This is simply not acceptable and puts many lives at risk ‼️
  • user avatar
    NORTHERN 🚆
    @northernassist
    Aug 10, 2023
    Pssssst 👀 Here's a sneak peek of our new Northumberland line, coming 2024.
    00:00
    80K
  • user avatar
    NORTHERN 🚆
    @northernassist
    Feb 4, 2025
    Yes delayed trains are frustrating, and it’s something we do everything to avoid, but this level of abuse to our staff whether be in person or online is disgusting and simply not acceptable. We will not tolerate it. Reported. We are human. Please give our teams respect even
    87K
  • user avatar
    NORTHERN 🚆
    @northernassist
    Jun 15, 2022
    We understand that disruption, and the upcoming strikes, can cause some upset and inconvenience. However, using language like this on social or to any of our staff is simply unacceptable - we are human, we have to read this. We will not tolerate it and we will report it.
  • user avatar
    NORTHERN 🚆
    @northernassist
    Dec 15, 2024
    The Northumberland Line reopened to passengers – for the first time in 60 years – this morning. They can now travel along the line on Northern services which call at Newcastle, Manors, Seaton Delaval and Ashington.
    Northumberland Line service
    69K