Pinned
“First Thoughts on Medium and Neo-Generalism” — @DavidHolzmer medium.com/@davidholzmer/… #neogenerlist
Richard Collings
@nfpdbconsult
Using systems thinking, lean, and agile techniques to build adaptable, human centred systems.
- Oooh love this. One of the reasons that people resist change is because they know something that you don't. You need to listen to them. Good things can come out conflict done well.Last month, I accomplished something once thought impossible: my first half-marathon (21.1km). For years, a knee injury had held me back, but a simple shift in mindset made all the difference. newsletter.jurriaankamer.com/p/what-my-knee…
- @Hyperoptic Got an email saying your service was available at my house a few weeks ago. Went to sign up last week but now shows as not available. Your agents say its showing only 80% complete but service is available at both next door houses... /1
- Yup, yup, yup, yup. All very true. To which I would add, so involve your early adopters in co-designing the change. Not only will they tell you things you didn't know but they will share their enthusiasm with colleagues (provided you leave them connected to those colleagues)We have decades of research evidence about how change happens in organisations & systems. Yet mostly, we don't use this knowledge in practice. The biggest misconception is that once people understand change, they'll embrace it (almost never true). 4 principles that should inform
- There are so many examples of decisions that lead to disaster because hidden voices were not listened to. Rebel Ideas by @matthewsyed is a great source. Remember: "Everybody knows something that you don't. Listen to them"Meetings shouldn’t always be run by the leader. They should be guided by the best facilitator. Too many bosses silence the room. Skilled facilitators amplify dissenting views and quiet voices. A key to curbing groupthink is preventing powerful people from dominating
