Please send us your phone number and the email address linked to your Bolt account via DM so we can follow up directly and ensure the issue is addressed promptly.
Hi! Thank you for bringing this up with us! We are taking matters very seriously, and cooperating fully with both parties once the customer contacted us directly. Our Safety Department is at service 24/7 and treats such incidents with the utmost priority.
Bardzo przepraszamy! Kierowca został już usunięty z kategorii. Dziękujemy za zwrócenie naszej uwagi - dokładamy starań, aby takie sytuacje nie miały miejsca.
Hello Dave, we’re very concerned to hear about this incident. The safety of our users is always our top priority, and we are committed to investigating this matter and providing the necessary support.
Veuillez nous envoyer un message direct avec l'identifiant du rapport in-app afin que nous puissions suivre ce problème. Nous vous remercions de votre attention. (2/2)
Вітаємо! Така ситуація та поведінка водія зовсім неприйнятна. Хочемо розібратись якнайшвидше. Будь ласка, зв'яжіться з нами через приватні повідомлення для уточнення деталей, аби передати цю ситуацію в службу підтримки.
We are deeply sorry to hear about this situation, Shar! Please get in touch with our team through the Support tab in the app as soon as possible. Our team will take the appropriate action in regard to this situation. Much appreciated!
Hello, Morris! We are very sad to hear this. Please let our in-app support or [email protected] know of this issue and our team will be able to look into this for you. We are very sorry for the inconvenience caused.
The self-driving test car by Bolt and @unitartu just became the world’s first self-driving car to drive on the official WRC rally stage during @RallyEstonia this weekend! 🚀
Read more about the Tartu University’s Autonomous Driving Lab here → bit.ly/AutonomousDriv…
As you had reported this issue via in-app support as required, we kindly ask that you send a follow-up message on the pending correspondence via the app for further assistance on this from our safety team. (2/2)
Добрий день! Нам дуже прикро, що ви потрапили у таку ситуацію. Чи не могли б ви звернутися до нас через особисті повідомлення, щоб ми змогли коректно опрацювати ваш запит?
Here’s some 👏 very 👏 exciting 👏 news!
We’re over-the-moon-happy to announce that we’ve closed a €600M funding round, increasing Bolt’s valuation to more than €4B.
Read more about what we plan to do with these funds! 👇
Our team is actively investigating the situation and taking steps to assist our driver-partner. We remain committed to fostering a respectful and secure environment for all users.
