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Twitch Support
@TwitchSupport
For live chat and email support: link.twitch.tv/SocialSubmitTi… | For Suspension appeals: link.twitch.tv/SocialAppealsP…
San Francisco, CA
help.twitch.tv
Joined December 2011
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    Twitch Support
    @TwitchSupport
    12h
    ⛏️ Week 2 of the Minecraft sponsorship campaign is now live: More Minecraft, More Caves! US, UK, and Germany streamers: opt in, stream 1 hour, get paid. One more week drops after this 💜 Spots are first-come, first-served: 🔗 link.twitch.tv/SponsorshipsDa…
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    Twitch Support
    @TwitchSupport
    Jun 5
    ⛏️ Minecraft is back with a new sponsored campaign for Partners AND Affiliates! 💰 Earn up to $1,000 across 3 weekly campaigns 🔴 Featured front page shelf June 6-26 🎁 Viewers earn rewards from Drops Limited spots, first-come basis. Sign up ASAP: 🔗 link.twitch.tv/SponsorshipsDa…
    151K
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    Twitch Support
    @TwitchSupport
    Apr 28, 2020
    📢 We’ve heard concerns about creators continuously streaming VODs while tagging the channel as "Live" to farm Valorant Drops. This harms the integrity of our Drops Program so we’ve updated our Community Guidelines to clarify that cheating any Twitch rewards system is prohibited.
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    Twitch Support
    @TwitchSupport
    Apr 14, 2021
    🛡️ We have been monitoring the rise of fake engagement on Twitch and have identified 7.5MM+ accounts that break our TOS by follow-botting and view-botting. We are taking action on these accounts and appreciate all of the reports about this issue.
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    Twitch Support
    @TwitchSupport
    Jan 7, 2021
    🔎 We are investigating an issue causing various features on Twitch not to load. Stay tuned!
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    Twitch Support
    @TwitchSupport
    Jun 8, 2020
    📢 This week, we've had a sudden influx of DMCA takedown requests for clips with background music from 2017-19. If you’re unsure about rights to audio in past streams, we advise removing those clips. We know many of you have large archives, and we're working to make this easier.
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    Twitch Support
    @TwitchSupport
    Jan 3, 2023
    🔎 We are investigating an issue preventing multiple areas of Twitch from loading.
    3M
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    Twitch Support
    @TwitchSupport
    May 22, 2019
    📢 Mods, we're rolling out a new tool just for you: Pause Chat! As you know, it can be hard to click on a username when chat is moving fast. Now you can freeze your view to take action with ease.
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    Twitch Support
    @TwitchSupport
    Oct 10, 2019
    📢 First! We know how special those who support you are. Now the founding Subscribers of your channel can rep that status with their new Founder’s Badge! The first 10 Subs for Affiliates and 25 Subs for Partners will receive this new badge. 📚: help.twitch.tv/s/article/foun…
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    Twitch Support
    @TwitchSupport
    Dec 19, 2019
    💜 Channel mods are some of the most important members of any community - they help keep the stress off streamers, and chat clean. This holiday season, we would love to see you shout out a channel mod who helps keep your Twitch community safe. Drop their Twitch name 👇
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    Twitch Support
    @TwitchSupport
    Jan 2, 2021
    🔎 We are working to resolve the issues causing the site not loading correctly. Thank you for your patience.
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    Twitch Support
    @TwitchSupport
    Mar 31, 2021
    🔮 Moderators can now participate in Channel Points Predictions! Participating moderators will not be able to manage or resolve Predictions they have voted in. Learn more about Predictions here: 📚 help.twitch.tv/s/article/chan…
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    Twitch Support
    @TwitchSupport
    Jun 5, 2024
    🛡️ Starting today, you and your mods can use the new Chat Warnings feature to send anonymous warnings to chatters who are acting out of line. They’ll need to acknowledge the warning before they can chat again 💜 🔗 link.twitch.tv/ChatWarnings
    1.6M
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    Twitch Support
    @TwitchSupport
    Dec 11, 2020
    Earlier today we were made aware of a site embedding creator streams in a way that violates our guidelines, which we have since blocked. The safety of our community is our top priority, and we are deeply disappointed in this abuse of our content and creators.
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    Twitch Support
    @TwitchSupport
    Apr 27, 2020
    🔎 We are investigating an issue that is causing the site not to load properly. We will update you when we know more.