Replying to @JimBrowning11
Thanks for the heads up - I have forwarded this information internally - we recommend anyone also affected by such scams submit a report here: TeamViewer.com/report-a-scam Thanks again, Jim!
Best,
Josh
TeamViewer Support
25.8K posts
TeamViewer Support
@TeamViewer_help
Support with any & all questions about @TeamViewer. Need help? Just ask! Tweet us here or check community.teamviewer.com
Imprint: bit.ly/2bUtkFS
Joined January 2012
- Replying to @linusgsebastian and @TeamViewer,@linusgsebastian Hi, we apologize for the trouble with the pop-up. The self-opt-out is available for licensed customers. Options > Advanced > Show advanced options > under TeamViewer options un-tick the box for In-product marketing messages >OK. I hope this will help you.
- Replying to @JimBrowning11Also - starting a trial is no longer possible when installing the software. Our Sales team provides trials individually for potential customers. Thanks and stay safe, Esther (2/2)
- We are currently experiencing issues in parts of our network. We apologize for any inconveniences caused.
- Replying to @JimBrowning11The TeamViewer Black screen is a feature exclusively for our paying customers and has been removed from our free version together with the option to switch sides as part of our efforts to prevent any fraudulent use of our software. (1/2)
- We identified an issue that has impact to our services and are applying measures to restore service. Please find the current status of TeamViewer at status.teamviewer.com We apologize for the inconvenience caused.
- Replying to @AijazAl00771995Thank you for reaching out to us. Please note that TeamViewer does not accept any discrimination. I have forwarded this case to our dedicated team. We will look into the case and find out reasons why our ads are on this website. Kind regards, Yuri
- Investigating - We are currently investigating an issue with decreased product performance. Our engineers are working on the identification. Please subscribe to our status page for more info: status.TeamViewer.com
- A subset of our users is currently experiencing latency when accessing our services. Our engineers have not yet confirmed the underlying cause and they are working on a resolution. Please follow our status page for more info: bit.ly/3XjJZWF
- Replying to @slpng_giants_frThanks for this feedback - We have reported this internally to the appropriate team so it may be resolved. Thanks again for your help. Best, Josh
- We are back up and running again. However it may take some time until all regions are back to regular service.
- Replying to @MontanaBlackGood catch - Bitte entschuldige die Unannehmlichkeiten. Ich habe das bereits intern weitergegeben. Der Joke geht auf uns und ich halte dich auf dem Laufenden sobald ich was höre. Grüße, Julia
- A subset of our users are currently experiencing a connectivity issue when accessing our services. Our engineers identified the underlying root cause and are working on the resolution. Please find the current status of TeamViewer at bit.ly/4b1OQDN
- Our team has already reacted and implemented an emergency plan that has already restored some services. All services are now gradually being brought back online.