Replying to @JeffreeStar
Our engineers are hard at work to bring you back online as soon as possible. We are so sorry and we appreciate your patience!
Shopify Support
104.1K posts
Shopify Support
@ShopifySupport
On a mission to make commerce better for everyone. We're here to help 💚
- Some stores, checkouts and admins are currently inaccessible. We are investigating and will keep you updated at status.shopify.com.
- We're aware of an issue impacting several services, including our status page. We are investigating and will provide more information once available. Thank you for your patience.
- Replying to @janecom0Hello Jan! I’d like to look into this further for you. Please send us a DM to protect your privacy and account security. Thanks, Rachel
- For the next 2 hours our support team is here to offer feedback on your store. Share your store below and we'll let you know what we think in 280 characters or less! 👇
- Just in time for Black Friday Cyber Monday, the Live View has evolved to showcase the most relevant and important information about your online store. What's new? 👀
- We know everyone else may be taking the day off. But you've got a business to run! We're here if you need a hand. 👋
- We are currently aware of an issue with accessing Checkouts, POS and admins. We are looking into this issue currently. You can view updates on our status page here: shopifystatus.com
- Looking for feedback on your store? Drop your store link below and we’ll let you know what we think in 280 characters or less.👇
- Some merchants are currently unable to access their Shopify Admin, as well as experiencing issues with storefronts and checkouts. We're investigating the issue and will keep you updated.
- We will not allow bad actors to use the DMCA against our merchants. We are holding those who abuse the system accountable. Our lawyers are ready. If you are currently impacted by a false DMCA claim, email [email protected] with your store info, and we'll look into it.Replying to @realboyuanzhaoWe’re on this. We will take action against bad actors. There are laws to stop this and we have lawyers that know how to go to court. We’re reaching out to the merchant now.
- Change isn’t always bad. Faster, more accessible, and less purple. Meet the new admin: Then Now
- We are aware that some merchant storefronts are not loading at this time. Our developers are working to resolve this ASAP, and we will be sharing updates at shopifystatus.com. Apologies for any inconvenience.
- Replying to @souljaboyHello, Thanks for reaching out to us and letting us know. I'm sending you a DM for more context if you could take a peek. If there’s anything else I can help you with please let me know, I'm happy to help! -Ted