Replying to @PoloSupport
Poloniex Customer Support
5,391 posts
Poloniex Customer Support
@PoloSupport
Official account for @Poloniex customer support
We're here to help. Reach out to us with any questions or issues and we'll help you find answers 📲📩💻
Joined December 2019
- Symbol $XYM airdrop for @NEMofficial $XEM holders We will take a balance snapshot of all XEM holders on March 12th, 00:50 UTC. Users who hold at least 2 XEM on Poloniex will qualify for the airdrop and receive the airdrop by the ratio of 1:1 Details: support.poloniex.com/hc/en-us/artic…
- Delistings for the following assets have been finalized: DigiByte (DGB), Factom (FCT), MaidSafeCoin (MAID), Omni (OMNI), Primecoin (XPM), Vertcoin (VTC), Viacoin (VIA) Please check out our Help Center article for more information on the timeline: support.poloniex.com/hc/articles/36…
- We have completed the migration from BCHABC to eCash! eCash is now available for deposit and withdrawal. eCash is in post only mode within the USDT market.
- Our wallet has been disabled for maintenance. We will update this thread once the wallet has been re-enabled.
- We’re excited to announce support for the upcoming Symbol $XYM airdrop for @NEMofficial $XEM holders on #Poloniex 💸 Find more details on our Help Center 👇 support.poloniex.com/hc/en-us/artic…
- While we get @Poloniex back up and running, we're announcing our new listing today! Welcome to Poloniex @SwipeWallet 🚀 We're giving away 1,500 $SXP to the first 100 customers who deposit 200 $SXP. Deposit for your chance to win: poloniex.com/wallet/SXP/rec… medium.com/poloniex/swipe…
- Poloniex is currently unavailable due to an unexpected issue. We are investigating and will keep you updated here as we learn more. Thank you for your patience
- Replying to @PoloSupportWe experienced an outage due to a Distributed Denial-of-Service (DDoS) attack. We have since restored full trading for all markets. Customer funds remained safe throughout this time of degraded performance. Details: support.poloniex.com/hc/en-us/artic…
- We appreciate your patience, our wallets have now been re-opened.
