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We know many of our customers are affected by the situation in the Middle East. Here’s how we’re helping: Postpaid: The cost of calls, SMS and roaming usage to and within selected countries credited on eligible plans from 28 Feb until withdrawn. Prepaid: Free calls to selected- UPDATE 12PM 10/02/2026 We sincerely apologise for the software issue impacting mobile services for some Optus customers. We are actively working to resolve the issue and will provide an update as soon as possible. If you see “No Service” or “SOS” on your device, please restart
- Tablet or iPad? Which is the best device for students in 2024? Whether you’re a university student, a curious learner or simply a parent looking for a learning tool to help your kids with school – we’ve got covered. Check out our device breakdown to help you decide on which
- Looking to upgrade? Look no further – the Samsung Galaxy S24 Series has arrived. For price, specifications, updated feature details, and everything else you need to know, explore what’s changed and what’s new for the Samsung Galaxy here: help.optus.com.au/3OpmwBj You can order
- Welcome to the next era of Samsung, meet the Galaxy S24 Ultra. With a new titanium exterior, 6.8 flat display and the latest camera technology, the Galaxy S24 Ultra will unlock new levels of experiences and productivity like no other Samsung device has before. How? Galaxy AI is
- Introducing the new Galaxy S24 Series. Packed with new cutting-edge features - from AI technology to camera and processor improvements - the Samsung Galaxy S24 series introduces a trio of new phones to take your mobile experience to the next level. For more information on all
- As part of our commitment to learn from the Optus outage on 8 November 2023, we undertook a review of our processes for calls that were unable to connect to the Triple Zero service. That review has now shown that there were an additional 2,468 customers that made Triple Zero
- Pre-order the new iPhone 15 Pro at Optus Offer ends 31/10/23. Trade in value available with an iPhone 14 Pro Max 512GB or 1TB in good working order, subject to device assessment. T&Cs apply, see trade-in.optus.com.au/terms-and-cond….
00:00Pre-order todayFrom optus.com.au - The FIFA Women’s World Cup™ quarter finals are here. Watch every inspirational moment on Optus Sport, the only place to watch every match live.
- The FIFA Women's World Cup 2023™ is here. For young Australians, it’s where inspiration will start, possibilities will be realised, and dreams born. It starts with every inspirational moment, live on Optus Sport.
00:00 - Optus reposted
Get to know your new device. Find visual walkthroughs and tips for a range mobile phones, tablets and modems here → devicehelp.optus.com.au Still need a hand? Send us a message - we're here 24/7
- Whatever your wellness goals are – from getting more steps in to getting more sleep – a smart watch can help. bit.ly/3NGGrw6
