We’re aware users are experiencing issues viewing some markets. Our teams are fully engaged and working to resolve this as soon as possible. We appreciate your patience and will provide any updates in this thread.
FanDuel Customer Support
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FanDuel Customer Support
@FanDuel_Support
The official support handle for @FanDuel | Here to help from 8am-12:00am ET every day | Gambling Problem? Call 1-800-GAMBLER
- CeeDee Lamb was injured in the 1st quarter of DAL vs CHI, and has since been ruled out. Any related player props, parlays, or SGPs are covered by Bet Protect, and bonus bets will be issued within 24 hours. For more details visit fanduel.com/betprotect
- Good afternoon! Due to technical issues, we have currently suspended all Sportsbook markets at this time. We do apologize for the inconvenience, and look forward to having this resolved as quickly as possible!
- Replying to @FanDuel_SupportWe’re aware users are having trouble viewing the My Bets section on their account. Our team continues to work to correct this. All wagers will settle as normal and be visible once this issue is resolved. Thanks again for your patience!
- Anyone who rostered players from the NBA PPD games this evening and lost money on the Main and 3-Man slates will be returned to no loss via site credit tomorrow morning. Winnings will settle tonight as per usual.
- Xavier Worthy was injured in the 1st quarter of KC vs LAC and did not return to the game. Any related player props will be covered by Bet Protect. Check your email for more details or visit fanduel.com/betprotect
- We understand that the news of tonight’s Nuggets vs Pistons game being postponed was unexpected and unavoidable. Tomorrow morning, we will be crediting all customers who selected a player from this game with the difference between their winnings and entry fees.
- We’re aware that CeeDee Lamb left the game during the 1st Quarter with a possible injury. Their status is being monitored. We will provide further Bet Protect updates as they become available.
- Good morning. We are aware that users are currently having trouble logging in and fully accessing our platform. Our team is actively investigating and working toward resolution. We apologize for the inconvenience and appreciate your patience in the meantime.
- Anthony Edwards was injured in the 1st quarter of IND vs MIN and has been ruled out. Any related player props, parlays, or SGPs are covered by Bet Protect, and bonus bets will be issued within 24 hours. For more details visit fanduel.com/betprotect
- We’re aware that Xavier Worthy left the game during the 1st Quarter with a possible injury. Their status is being monitored. We will provide further Bet Protect updates as they become available.
- Our Team is aware of the issue with our live and pre-live markets being locked. We are working to get this resolved as soon as possible and will follow up here with any updates. We appreciate your patience and understanding.
