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Replying to @ChaseSupportUK
We’ve identified and fixed the issue causing trouble for our customers earlier this evening. Things should now be back to normal. We’re sorry for any trouble this may have caused you.
Chase Support UK
6,584 posts
Chase Support UK
@ChaseSupportUK
See what your money can do.
- Replying to @_cookebynameHi @_cookebyname! We're not sure where you got this information from, but Amazon is not excluded from our cashback offer at this time. - cat
- Replying to @biglyyHi. We are looking at options for what will happen after the 1% cashback period ends, including at other rewards! - Craig.
- 💬 Chat to us here from 8am to 8pm, Monday to Friday 📲 Have the Chase app? Use it to call or message us and you’ll be fast-tracked through security, 24/7 📞 Don’t have the app yet? Call 0800 376 333 within the UK, or +44 203 493 0829 from abroad 🦻 You can also use Relay UK
- Hi @juventusenjoyer! Thank you for your query. Cash deposits will be available soon, but we still don't have an official date yet. Please, keep an eye on our socials and website for latest news! - Ines
- Thank you for your patience while we fixed issues with our service earlier today. Everything should now be working as normal.
- Replying to @NickpheasHey @Nickpheas, your card details are securely stored within your app whenever you need them. Your card number can also be copied from the app. - Emma
- Replying to @cailehmanThere are no fees for using your card abroad @cailloumac. We'll apply the current Mastercard exchange rate to any purchases you make and you can use our in-app currency converter to check this out beforehand. — Nicolle
- Replying to @FeelitWorking@FeelitWorking you can have more than one current account across different banks. You can still keep your bills etc with your old bank if you need to. — Cat
- Replying to @FeelitWorking@FeelitWorking the banking industry is recognising that magstripe is being widely replaced by Chip & PIN. Some banks are choosing to phase out magstripe on their cards. The magstripe holds data relating to your account, which paved the way for Chip & PIN to flourish 💳 — Cat
- Replying to @eric_blakemoreHi @eric_blakemore! We do have a credit card in the works and hope to launch it soon. We can't confirm what, if any, perks will come with it. Keep an eye on our socials for updates on products and offers! - Cat
- Replying to @baldyboy78Hi @baldyboy78! Thanks for your feedback. As per our communications around this, we are dedicated to helping our customers stay safe from scams and fraud, and due to an increase in crypto scams, we have made the decision to prevent these types of payments. - Cat
- Hey @richardmills18, our debit card can be used anywhere that accepts Mastercard. You can find out more about restricted destinations at chase.co.uk/gb/en/support/…. — Nicolle