Wynter, Inc. ("Wynter," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information in connection with our platform, website, and services (collectively, the "Services"). It also explains the choices you have about how your information is used.
This Privacy Policy is incorporated into and forms part of our Terms and Conditions available at https://wynter.com/policies/wynter-app-terms-and-conditions.
Wynter, Inc.
901 S MoPac Expy
Barton Oaks Plaza 1
Suite 300
Austin, TX 78746, USA
[email protected]
This Privacy Policy applies to:
Where our Customers use the Services to process personal information about their own end-users or research subjects, our Customers are the controllers of that information, and Wynter acts as a processor on their behalf. In those cases, the Customer's privacy policy governs.
Account Information. When you register, we collect your name, work email, company, job title, and password. For paid accounts, we collect billing information through our payment processor.
Customer Content. When you use the Services, you submit research materials (URLs, copy, images, survey questions, audience specifications, interview plans) and receive research results. We refer to this as "Customer Data."
Participant Information. Participants provide profile information during panel registration and verification, including name, work email, LinkedIn profile URL, company, job title, seniority level, industry, company size, and geographic location. Participants also submit responses, ratings, and recorded interview audio/video and transcripts during research sessions.
Communications. When you contact us, we keep a record of the correspondence.
Usage Data. Pages viewed, features used, timestamps, referring URLs, and actions taken in the platform.
Device and Log Data. IP address, browser type and version, operating system, device identifiers, and approximate geo-location derived from IP.
Cookies and Similar Technologies. We use cookies and similar tracking technologies. See our Cookie Policy for details.
We may receive information from payment processors, enrichment providers, LinkedIn (for Participant verification), and analytics providers.
We use the information described above for the following purposes:
We create Aggregated Data — data that has been anonymized, de-identified, or combined with data from other sources such that it does not identify any individual, Customer business, or proprietary content. We may use Aggregated Data for any lawful purpose, including operating and improving the Services, training AI and ML models, developing new products and features, publishing industry research, benchmarks, and reports, and commercializing such data and insights. Aggregated Data is not considered personal information under this Privacy Policy.
Wynter uses machine learning and AI as part of the Services — for example, to categorize responses, surface insights, generate summaries, and improve the platform over time. We want to be transparent about how this works:
We do not sell personal information. We share information only as described below:
Service providers and sub-processors. Hosting, analytics, payment processing, email delivery, transcription, AI/ML infrastructure, customer support tools, and similar vendors that process information on our behalf under written agreements. A current list of sub-processors is available on request.
Customers (for Participant information only). Participants' responses and, where applicable, interview recordings and transcripts are delivered to the Customer that commissioned the research. Participants acknowledge this when joining a research session.
Legal requirements. When required by law, regulation, legal process, or government request, or to protect the rights, safety, and property of Wynter, our users, or others.
Business transfers. In connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to confidentiality commitments and this Privacy Policy.
With consent. In other cases with your consent or at your direction.
If you are in the European Economic Area, United Kingdom, or Switzerland, we rely on the following legal bases under the GDPR and UK GDPR:
We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary:
Wynter is based in the United States and processes information in the US and in other countries where our service providers operate. Where required, we use appropriate safeguards for international transfers — including the European Commission's Standard Contractual Clauses and the UK Addendum — to protect personal information transferred out of the EEA, UK, or Switzerland.
Depending on where you live, you may have the following rights regarding your personal information:
To exercise these rights, contact [email protected]. We will respond within the time period required by applicable law. We may need to verify your identity before fulfilling the request.
If you are a Customer's end-user or research subject and wish to exercise rights over data that a Customer controls, please contact the Customer directly. We will assist Customers in responding to such requests.
If you are a California resident, you have the rights listed in Section 9, and additionally:
To exercise these rights, email [email protected]. You may also designate an authorized agent to make a request on your behalf.
We maintain technical, administrative, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and regular security reviews. No system is 100% secure; we cannot guarantee absolute security. More about our security practices is available at https://wynter.com/security.
The Services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe we have collected such information, contact us at [email protected] and we will delete it.
Our Services may link to third-party websites and services. We are not responsible for the privacy practices of those third parties. Review their privacy policies before providing them with your information.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or in-product notice at least thirty (30) days before the changes take effect (or a shorter period as required by law or to address security or legal concerns). Non-material changes are effective when posted.
Application to previously collected information. Updated terms of this Policy apply to information we collect, process, and maintain on and after the Effective Date, and — to the fullest extent permitted by applicable law — also apply to information we previously collected. This includes our ability to create and use Aggregated Data and to train, evaluate, and improve machine learning models and AI features as described in Sections 3 and 4. If you have concerns about how these terms apply to information you previously provided, contact us at [email protected] within thirty (30) days of the Last Updated date above, and we will review your request in good faith.
Your continued use of the Services after the Effective Date constitutes acceptance of the updated Policy.
Data Controller. Wynter, Inc.
Contact [email protected]
Mail: 901 S MoPac Expy, Barton Oaks Plaza 1, Suite 300, Austin, TX 78746, USA
