Your all-in-one spa booking software

Spa booking software is a tool that lets your clients schedule treatments online—anytime, from any device—without needing to call or visit in person. It handles your appointment calendar, sends automated reminders and can even process payments, all from one dashboard.

 

With Wix's spa booking software, you can:

• Build a full service menu with treatment descriptions, pricing and durations
• Let clients book by therapist, location or time slot
• Accept bookings from your website, social media, Google Search and Maps
• Send automatic confirmations and reminders via email, SMS or WhatsApp

It's designed to save you hours of admin work each week so you can focus on delivering great experiences to your clients.

Absolutely. Wix goes well beyond simple appointment scheduling. It works as a complete spa management software that brings your daily operations into one place.

 

Along with spa scheduling, you get:

• Staff management with individual calendars, roles and permissions
• A built-in CRM software to store client profiles, preferences and visit history
• Payment processing online and in person with Wix POS
• Memberships, packages and gift card sales
• Reports and analytics with AI-driven insights on revenue, bookings and client engagement
• An online store to sell retail products alongside your services

Whether you run a solo practice or a multi-location spa, Wix gives you the tools to manage every part of your business from a single dashboard—including the Wix App so you can stay on top of things from your phone.

When picking the best spa software for your business, focus on what will actually make your day-to-day easier. Here are a few things to look for:

• Ease of use: Both you and your clients should find it simple, with no learning curve.
• Multi-channel booking: Clients should be able to book from your website, Google, social media and mobile apps.
• Payment flexibility: Look for software that accepts cards, digital wallets and deposits upfront.
• Automation: Reminders, confirmations and follow-ups should run on their own.
• Client management: A built-in CRM helps you track preferences, collect intake forms and build loyalty.
• Growth tools: Marketing features like email campaigns, SEO tools and social content creation help you fill your calendar.

Wix checks all of these boxes and also gives you a full website builder, so your spa booking app and online presence work together seamlessly. You can start with a free plan and scale up as your business grows.

Yes! Wix Bookings includes a waitlist feature so clients can add themselves when a time slot is fully booked. If a spot opens up due to a cancellation or schedule change, the next person on the list gets notified automatically.

 

This is a great way to keep your calendar packed and make sure no treatment slot goes to waste. With no-shows and last-minute cancellations being common in the wellness industry, having a waitlist ready helps you quickly fill gaps and better protect your revenue.

No-shows and last-minute cancellations can really hurt a spa's bottom line. With Wix's spa booking software, you have a few ways to protect yourself:

• Cancellation policies: Set clear rules that clients agree to when they book, including time limits for free cancellations.
• Cancellation fees: Charge a fee if someone cancels too late or doesn't show up.
• Deposits upfront: Require partial payment at the time of booking to secure the appointment.
• Automated reminders: Send reminders via email, SMS or WhatsApp so clients don't forget their appointments.
• Waitlists: When someone does cancel, the next client on the waitlist is notified right away.

These features work together to reduce gaps in your schedule and keep your revenue steady.

Yes. Wix lets you add custom booking forms that clients fill out when they schedule a treatment. You can ask about skin conditions, allergies, treatment preferences or any other details that help you prepare.

 

This means you walk into every appointment already knowing what the client needs—no back-and-forth required. It also helps you flag any concerns before the session starts, so you can deliver a safer and more personalized experience.

Wix's spa scheduling software sends reminders automatically—you set them up once and they run on their own. You can reach clients through:

• Email
• SMS
• WhatsApp
• Push notifications

You choose when reminders go out (for example, 24 hours or 1 hour before the appointment) and customize the message. Wix also sends booking confirmations and follow-ups, so your clients stay informed at every step without you having to pick up the phone.

Yes, and you have plenty of options. Wix's spa booking software lets you accept payments online and in person through:

• Over 100 payment providers including Wix Payments, PayPal and Stripe
• Debit and credit cards
• Digital wallets like Apple Pay and Google Pay
• Wix POS for in-person checkout at your front desk
• Tap to Pay on mobile phones—no extra hardware needed
• Professional invoices and secure pay links sent via email or SMS

You can also collect deposits at the time of booking and save card details for returning clients. All transactions are tracked from one dashboard, making it simple to stay on top of your finances.

Yes. With Wix, you can attach custom intake forms and health waivers to your booking flow so clients complete them before they arrive. This is especially important for spa treatments that involve skin contact, heat therapy or chemical products.

 

You can collect:

• Health history and allergy information
• Consent forms and liability waivers
• Treatment-specific questionnaires

All responses are stored securely in each client's profile within your CRM, so you can review them before the appointment and reference them for future visits.

Yes. Wix's online spa software lets clients choose a specific therapist or practitioner when they book. Each staff member gets their own calendar, availability settings and service list.

 

This means clients who prefer a particular therapist can book directly with them, while new visitors can simply pick the next available slot. You can also assign staff to specific treatments based on their skills, set individual working hours and let team members manage their own schedules through the Wix App.

Definitely. Wix makes it easy to create memberships, packages and pricing plans that fit your spa business. Here's what you can do:

• Memberships: Set up recurring payment plans that give members access to exclusive treatments, discounts or perks.
• Packages: Bundle popular services together at a special rate—like a series of five massages at a reduced price.
• Trial sessions: Offer a first-visit deal to attract new clients.
• Coupons and discounts: Create promo codes or automatic discounts for seasonal offers.
• Gift cards: Sell personalized gift cards that clients can share with friends and family.

These options help you build a predictable income stream while rewarding loyal clients.