Site Rescue Service
Available for Joomla! and WordPress
Make Wintercorn the first call when your site is under attack.
Act quickly to prevent permanent damage.
Relying on an outdated backup might not be enough.
Over the last few years since the global pandemic we’ve known of several web agencies and freelancers who have stopped their business either through collapse or career change. We often get calls about abandoned projects, ancient out-of-date web sites and marooned domain names.
Wintercorn can help with situations where you can’t contact the developer, rescue your web assets and get them secured, cleaned and back online. It’s always surprising how many organisations don’t have control over their domains, DNS or hosting. This is especially important if you are subjected to a malware or cybersecurity incident where time is of the essence.
We have years of experience in repairing all types of hacks, malware and viruses for Joomla! and WordPress sites worldwide.
If you have a website you’ll know that keeping it secure is a full time job.
Hackers are constantly testing sites for weaknesses and vulnerabilities so they can use them as email spamming relays, fake banking login pages or selling viagra and other pharmaceuticals.
Types of incident we can help with
Malware Removal
Full scan of your hacked Joomla! site, to locate and identify viruses, infected files, malicious code, malware, and any vulnerability to exploits.
Crashed Site
If your site has crashed due to an extension update or code error we can recover it for you and secure the site against future issues.
Locked Out
If you’ve locked yourself out – or a previous admin has disappeared (it happens a lot) – we can get you back in and secure your site.
Sometimes they just want to deface your site for the lulz.
The end result can be as little as disruptive downtime or as serious as customer data loss or domain blacklisting.
Joomla! and WordPress can be secure but they are very popular website platforms and as such attract a lot of attention from the wrong sort of people.
We have over 20 years experience in building, managing and repairing Joomla! and WordPress sites around the world. We can get you back online and functioning quickly and fix any security holes which allowed the hackers in in the first place.
We can even work with you get your site removed from the Google Safe Browsing list and IP blacklists.
Once repaired our Managed Hosting will not only keep your site secure and monitored but allow rapid recovery in case of any downtime and give you from 30 minutes up to 10 hours of ‘any use’ support per month.