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Toll Free Line Number

Service time: Monday to Saturday 9:30 Hours - 18:00 Hours


Toll Free Line No.:
1800-258-4484
(India Customers)

Service Process
Service Location
RMA Request
Our Commitement
Out Partner

Service Process

India Service Process with Tips

To obtain service, you will be required to provide :

  • The original dated sales slip
  • Your name / address
  • The serial number of the product
  • A description of the problem

India Customer Service Hotline Number:

1800-258-4484
Service time: Monday to Saturday
09:30 Hours - 18:00 Hours
E-Mail Support: [email protected]


DOA definition

  • For any ViewSonic’s product fails within 7 days from purchase date with the proof of original receipt or invoice.
  • ViewSonic will provide 1 to 1 Replacement to end users based on the product’s warranty policy after product been verified by contacting ViewSonic Authorized Service Providers
  • Product must be in full packaging & without any physical damage on the product.
  • If the return unit is NDF( No Defect Found), ViewSonic will reserve the right to return the original unit to End User.

LCD Dead PIXEL CRITERIA

  • 17" - 19" LCD's at 2 Bright Sub Pixels, 1 Dark Sub-Pixel or a combination of 3.
  • 20" & above LCD's at 3 Dark Sub-Pixel or a combination of 5.
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Our Commitement

  • Quick response time <= 24 hours
    1st visit time <= 48hours
  • Stringent focus on Service commitment
  • Web RMA inquiry support
  • Integrating all lifecycle support requirements for customers

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Our Partner - F1