Elegant Themes Reviews 24,858

Divi's support is absolutely great. I bought it during Black Friday, so I really got a good price for lifetime use at $197. Other services in the package, like cloud, marketplace, etc., renew for a re... See more

I've been a loyal Divi user since 2018 when I bought my lifetime license. Back then, it was already a game-changer, a tool that was leaps and bounds ahead of anything else I had used. What trul... See more

The VIP support option more than pays for itself, in time-spent and less frustration trying to navigate every issue on your own. I'll always have this for as long as I'm using DIVI products. S/O to Al... See more

Friendly and very helpful support team that responds within a day (big time difference, don't know how fast it is without that). They can look into your Divi installation and help with solutions. Very... See more

No matter what time of day, there is always someone available to assist. Today, I received assistance with two specific design questions, and it is already working. One always feels welcome and encour... See more

I've been using Divi for years now and the support has been exceptional throughout. Today was no exception as Mayur got me out of trouble yet again. My hamburger menu disappeared from the Header I'... See more

I’ve been using the Divi Builder for a few years now, and it just keeps getting better. I love the fact that you can purchase a lifetime license and don't have to do a monthly subscription. E... See more

Always a very good support, especially today thanks to Manoj. I was upset with a big bug and Manoj helped me patiently and efficiently to solve the problem and fix my website. Thanks a lot Manoj!... See more

I had 2 small issues with styling a current site into a Divi 5 website quickly solved by Georgie today! I'm happy with VIP support (Just sometimes I forget to reach out to this excellent support i... See more

I subscribed to the package of Divi themes a few years ago and all i can say is that they are my peace of mind. Absolutely everytime i come across a problem which is have to admit has been due to my i... See more

Our agency recently opted for VIP Support, and it's been an excellent decision! Farhad and everyone we've dealt with has been so helpful and knowledgeable. Their assistance saves our team time — savin... See more

I have only had a great experience using DIVI, the VIP Support is worth every penny, they find a solution every time for me. Really pleased that I purchased the lifetime licenses as I am learning more... See more

All of the customer service representatives at Elegant Themes are amazing. They have always gone above and beyond to help me. Alexandra helped me last time and she was amazing I highly recommend the... See more

Divi can be complex, depending on what you're trying to do, but if you get into hot water, they have great techs waiting to help 24-7 to bail you out. All in all, Divi is a great platform that can ser... See more

This is some of the very best support experience of my 50+ years in IT. The agents have shown an understanding of the problem and if it was not clear they worked on getting more information to make... See more

Rea and Manoj did a great job at solving a quirky issue between Divi and Gutenberg where the DIVI page settings had disappeared but the preferences showed that they turned on. Also only missing on my... See more

I am using Divi morethan 8+ years and honestly, I’d say every-time Divi’s support is outstanding. I was facing issues on a live website while using Divi 5, and when I contacted their support, they... See more

Fantastic builder for WordPress. Amazing support when needed. Great for experts and even for beginners. Their editor makes things easy if all you need is some simple blocks, but they also allow you to... See more

The support at Elegant Themes is the best in the industry. They will go above and beyond to help find solutions to your questions. I can't wait to start using Divi 5 for my clients. I'm looking forw... See more

As always, Elegant Themes support staff help with a quickness and a relish that isn't found at most tech companies. Their staff are exponentially easier to deal with than (without naming names) quite... See more

I have worked all afternoon on aligning four buttons horizontally across four columns. I tried Chat GPT and tried a few CSS solutions with no success. Finally contacted Elegant themes VIP support. The... See more

Divi is fabulous at creating beautiful, customisable websites. But it's not always simple. There are so many layers and options I find it difficult to work out exactly what/how I need to tweak sometim... See more

Like everyone, sometimes my site shows weird bugs. I had an issue with my Divi theme not showing its module library in the admin - even though it worked fine on the front end. I started a chat w... See more

Elegant Themes has exceeded my expectations on every level. Their products are beautifully designed, easy to use, and constantly updated with new features that keep my websites modern and profession... See more

Well, I'm not going to lie, my problem was down to me missing one of the settings. After struggling for a long time, I contacted the support team. They provided clear instructions and made me feel sup... See more

The support services with Elegant Themes is second to none. No question is too big or too small (Ive sent through little niggly design questions) for the team. I usually receive a straight forward ans... See more

Manoj jumped on board - helped me fix my email opt-in issue with MailerLite via the remote support functionality on Divi (what a win) and was fast and efficient in getting back to me. Divi is the supr... See more

I'm a long time Elegant Themes Subscriber - before DIVI Theme. Over the years their support system has improve response time from a few days to a few hours and in quality. This time I've asked for ho... See more

Very quick response that addressed my problem exactly. The suggested solution worked very well. I really like using the chat to work faster.

I’m still learning, and I recently encountered an issue with Divi. I reached out for help and was assisted by Georgie, who resolved the problem quickly and allowed me to continue working without inter... See more

I don't need to contact them all the time, but today they were able to help me work through my problem. This has been my usual experience. I would definitely recommend for those who do not develop b... See more

Support team member Borhan has helped me before many times as the other team members failed to do it. He is prompt, explanative and extremely good at his job at issuing the problems and solving them.... See more

Best wordpress theme ever! Flexible responsive codeless builder with great VIP support at such low price. Keep it up Elegant Themes team!

Without a doubt, Divi is one of the best investments of my life. It truly allows you to build unlimited sites, and the support from the Divi team has been incredibly helpful when I've had a hard time.... See more

Divi makes web design simple, powerful, and professional. I’ve used it for multiple business sites and the customization flexibility, built-in speed tools, and seamless integration with WordPress make... See more

Support is very responsive. Recently I had a WP module missing. It was not even the problem of the theme, but of WP itself. Help was fast and the explanation allowed me to fix it myself and now I've l... See more

Pavel went above and beyond to help me find the solution to a problem I was having editing and publishing pages. After every FAQ and how-to article had been explored and seemingly every known fix at... See more

Elegant Themes Support is awesome. They took the trouble of doing some detective work and figured out the problem I had been unable to resolve in a while.

I contacted Divi’s technical support to solve an issue. As usual, the team was professional, kind, and very helpful, responding quickly and guiding me step by step until the issue was resolved. An imp... See more

Divi has got to have the best support out there, prompt response and correct answers. Would certainly recommend them, a lot of companies support just plain suxs, and I am thankful they are there to su... See more

I don't really give reviews to products, especially without being asked, but Divi is just the most incredible purchase I've ever done. I bought it almost 10 years ago and it just keeps on getting bett... See more

The tech support team are what separates these guys for me. I literally couldn't take care of my site without them. They've gone above and beyond over and over!

Alexandra was quick, informative, and fixed my issue. She explained how I could fix the issue in the future and provided screenshots

The Elegant Themes support team is beyond awesome. Whenever I have an issue, they are just a chat away. And even when the issue is mine, they fix it immediately with a smile. And if it's a bug, they... See more

There's no doubt that human help always far surpasses AI. Thank you, Mr. Ravindra, for your significant assistance.

i rarely am sure about my style choices for frontend, ElegantThemes takes all that uncertainty away. always professional, always impressive - thanks! glad to be a paid customer!

Accurate — fixed things for me. They were patient answering my questions

Faisal was very fast at helping resolve my issue. He was very kind. Thank you.

I've beem using DIVI as a freelancer and I highly recommend it. it is easy to learn and also for the long term it does not crash and has no issues with updates

I am very satisfied with the support I had. They explained everything I asked quickly and clearly. Thanks for your patience, thanks for your knowledge, thanks for the pleasant conversation. Diana