Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People appreciate the platform for its user-friendly interface and the speed with which transfers are completed. Consumers highlight the convenience of the service, noting that it simplifies sending money to family members, sometimes even within minutes. They also value the transparency of the exchange rates and the overall reliability of the service for international money transfers. Customers find the payment options flexible and appreciate the competitive pricing. Many reviewers mention that the service is often cheaper and faster than traditional bank transfers, especially for smaller amounts. The positive user experience, combined with the app's ease of use, encourages people to recommend the platform to others for their money transfer needs.

Based on these reviews

Rated 5 out of 5 stars
Verified

As executor of the estate of an expat Chilean I had to send bequests of money from the UK to Chile. Rather than use a new-fangled app like Remitly I played it safe and used my UK Bank. The first bequ... See more

Rated 5 out of 5 stars
Verified

Quick, efficient and real great service overall. So easy to register and use and funds go over so quick, much quicker than bank transfers. Transfer fees are cheap and so much more affordable than th... See more

Rated 5 out of 5 stars
Verified

Yes, I was cautious so sent a small amount of money the first time. Remitly was great about communicating updates and the process was flawless. This is my "go to" way of transferring money as needed... See more

Rated 5 out of 5 stars
Verified

My experience was generally clear and easy to follow. The questions were easy to understand, and the process did not take much time. However, I was unable to find a suitable survey for my profile at... See more

Rated 4 out of 5 stars
Verified

Fees and exchange rates are shown before you send, so you know what you’ll pay and what the recipient gets. Economy (cheaper) transfers can take several days, and in some cases even faster ones don’t... See more

Rated 3 out of 5 stars

While Remitly usually works pretty fast (at least in my experience), it is rather slow in repaying cancelled/rejected remittances. Remitly claims it may take up to ten (10) business days for the amo... See more

Company replied

Rated 4 out of 5 stars
Verified

Remitly is real & reliable path to send money but overall it’s a best & safe platform to make business. If Remitly charge lower fee in compare of other way to send money. One suggestion one-day must... See more

Rated 5 out of 5 stars
Verified

The UI is simple and well designed. In the important matter of transferring money across countries - TRUST is very important. Remitly has gained my trust by its transparency of the exchange rate... See more

Rated 5 out of 5 stars
Verified

I had been searching for a quick and affordable way to move money to my over seas account. Traditional banks are difficult and expensive. I received the recommendation for Yapatree. I highly recomm... See more

Rated 5 out of 5 stars
Verified

I’m doing small UK->EU transfers. This service is often cheaper than a bank transfer (think of 10€ off 500), and always faster (a matter of minutes on weekend, while for the bank it’s always “the... See more

Rated 3 out of 5 stars
Verified

I have used many money transfer apps before, and usually the money is received within one or two days. However, your app promises delivery within 25 minutes, which is why I chose it. Unfortunately, my... See more

Company replied

Rated 3 out of 5 stars
Verified

You could improve the information provided when the transaction doesn't go through. e.g., the error in my transaction was because the receiver's account number consists of about 10 digits and the firs... See more

Company replied

Rated 5 out of 5 stars
Verified

Jan, 10 2026 My family lives thousands of miles away but it takes only a few minutes to fill out the questioner and within the hour, using proper id, my family can picked up the money. I am so grat... See more

Rated 5 out of 5 stars
Verified

Remitly makes sending money to Mexico so easy and fast. The transfer process is simple, and the money arrives quickly. I also love that I can now use Apple Pay, which means I don’t have to take out m... See more

Rated 5 out of 5 stars
Verified

I was having issue with the money I sent in the Philippines. I have to change the payment method. The rep on your chat team Dinmar helped me and he made it so easy for me to change my transaction fro... See more

Rated 5 out of 5 stars
Verified

I have a massive problem situation regarding somebody used my account at Remitly. I called straightaway and they helped me my account.they said well short out I don’t know when??

Rated 5 out of 5 stars
Verified

Very reliable and fast service. I had made several transfer using Remitly and I am amazed on how fast the money get transferred to the recipient every time. Will definitely use Remitly again!

Rated 5 out of 5 stars
Verified

Once set up it is easy to navigate, quick transfer gives available funds to the recipient in minutes, Happy with the exchange rates provided, A very simple way to transfer funds,

Rated 3 out of 5 stars
Verified

I tried to send money to my country and I have a Discover debit card and was denied because according to them they don’t accept that card . I had to send the money through another company . Come on y... See more

Company replied

Rated 5 out of 5 stars
Verified

I like how easy it is to transfer the money. It is fast and gives you all the notifications about when to expect the money to be delivered and such. I used to be using wise a lot but now this platfor... See more

Rated 5 out of 5 stars
Verified

Very grateful and happy sending money here, my family receives their money very fast and easy, only make sure to select their bank name and the right bank account ,I love it 👍

Rated 5 out of 5 stars
Verified

Everyone I talk to is extremely kind. I had a couple problems cause my face doesn’t fit in that little circle, but they got my brother was sick in Legos Nigeria and they got the money to My brother so... See more

Rated 5 out of 5 stars
Verified

I’m quite happy with the services Remitly is providing but the conversion rate is less than western union’s rate Hope you come up with some good ideas to compensate otherwise Thanks

Rated 5 out of 5 stars
Verified

Thank you so much remitly when I send the money that time I have very urgent so thanks a lot I receive my money in my Indian account within two minutes

Rated 4 out of 5 stars
Verified

Remitly has a strong tech platform and robust processes. My initial transfers underwent some analyses through the system, and got cancelled, but once I started with smaller amounts, it was seamless an... See more

Rated 5 out of 5 stars
Verified

The process is seamless and fast. I have completed about 5 transactions and impressed at the speed at which funds were delivered. Keep up this consistency!

Rated 5 out of 5 stars
Verified

I appreciate the fast transfer that I have been experiencing. Also, the commitment to ensuring that the transactions are online with honesty and integrity. I was contacted by a representative of Remit... See more

Rated 5 out of 5 stars
Verified

Payto Transfer speed very impressive. Flat fees rate and better price compared to other major exchanges have used before.

Rated 5 out of 5 stars
Verified

My experience with Remitly has been very good; it's fast, efficient, and I can use the app to do it at any time from the comfort of my own home.

Rated 5 out of 5 stars
Verified

I transferred money on a Sunday? I didn’t expect it to arrive same day as it was a weekend but within an hour it arrived, best service ever

Rated 5 out of 5 stars
Verified

Great experience, i was scared at first but with the constant emails updating me it kept me from requesting a refund. I will use this app and recommend to friends and family.

Rated 3 out of 5 stars
Verified

The service itself is great and I'd give it a five when it works. The issue is it is nearly impossible to get correct and complete information about how to use the service. I continue to... See more

Company replied

Rated 5 out of 5 stars
Verified

When compared rates between banks to sent money to Morocco Remitly give me one of the best rate with easy and quick account set up

Rated 5 out of 5 stars
Verified

Best app to send money overseas. Super cheap rates, better conversion exchange than my bank, and super fast transactions.

Rated 5 out of 5 stars
Verified

Hassle free fund transfer. Transferring funds across the globe was not known to be so much easier until I found Remitly. Its fast and reliable.

Rated 5 out of 5 stars
Verified

You’re the quick platform money transfer ever seen, with Remitly I can make my family happy anytime and anywhere in world.

Rated 5 out of 5 stars
Verified

Using Remitly is the best way to transfer money. It’s being so efficient and consistent over the past year.

Rated 5 out of 5 stars
Verified

the costumer service is very helpful last couple days when I send to my friend there is mistake on her name and I need help about it I call in customer service and it didn’t take a long time she help... See more

Rated 5 out of 5 stars
Verified

I’ve tried it a few times, and I’ll stick with Remitly because it always arrives quickly and without any problems.

Rated 5 out of 5 stars
Verified

It is easy to put all details for TRANFER and it is very accurate information in detail for TRANFER and it is very super fast in 5 minutes to get transfer money in destination of bank account and it... See more

Rated 5 out of 5 stars
Verified

App is no easy to access and do transaction feasible fees and they pay the highest exchange rate Very efficient

Rated 4 out of 5 stars
Verified

Everyone has been polite and helpful in setting up my account. Transfer have gone smoothly and quickly

Rated 5 out of 5 stars
Verified

Very easy and smooth transaction every time once you have set up your account Excellent service and faster

Rated 5 out of 5 stars
Verified

I have so far being sending money with no issues,great experience except it only agrees me sending to 1 number, the rest of my contacts have tried to send to it refuses

Rated 5 out of 5 stars
Verified

Sicne I use this platform to send money to my kids in Africa ,it very faster no inconvenience.higly recommend it .

Rated 3 out of 5 stars
Verified

Good service but I wish you don't have to pay a fee. I'm thinking about using other company who don't charge any fees

Company replied

Rated 5 out of 5 stars
Verified

Excellent company to send money through. I have never had any problem with them. The money is always there on time within 10 minutes. I love this company. I wish I knew about a long time ago.

Rated 5 out of 5 stars
Verified

Really i like within few seconds the transaction is going to complete I really enjoyed thak you remity

Rated 5 out of 5 stars
Verified

Helpline team found to be very helpful and cooperative when transaction hitches showed up.

Rated 5 out of 5 stars
Verified

Transfer to a Nequi account in Colombia very fast and very easy to set up. Useful update when transfer completed

We perform checks on reviews


Company details

  1. #9 of 30 best companies in Money Transfer Service
  2. #105 of 182 best companies in Financial Consultant

Written by the company

The best way to send money internationally - to Asia, Africa, Europe, Latin America and more. Easy, Fast, Affordable transfers anytime, anywhere.

Send money internationally with Remitly

Written by the company

On Time
Know exactly when your transfer is supposed to arrive, and expect it to.
Great Value
A combination of great rates and low fees makes us the affordable choice.
Safe and Secure
We put technology on your side, keeping you safe with state-of-the art security.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

101K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours


Rated 1 out of 5 stars
Verified

Permanently suspended my account with…

Permanently suspended my account with no explanation given. Had only used the service a few times. Would not recommend to anyone.

January 17, 2026
Remitly logo

Reply from Remitly

Hi, thank you for reaching out. We're sorry to hear about your experience. If you believe there’s been a mistake or have additional details to share, we encourage you to review instructions on how to reinstate your account here: https://www.remitly.com/us/en/help/article/account-suspended. Our team will thoroughly review your case with care and attention. We appreciate your understanding as we work to uphold the integrity of our services.

Rated 1 out of 5 stars

Offers cashback as an insensitive…

Offers cashback as an insensitive through a 3rd party website but refuses to pay once service has been used. Its ashame as I would have used this service again but it leaves a bad taste when they actively treat you like a fool.

October 1, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look