I've been using the Kadence Virtue theme since 2011. I am extremely happy with the theme - it was very easy to set up an Woocommerce store with variable pricing. Support has been outstanding if any is... See more
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I am very impressed with the support team. They provided fast responses to all my inquiries, which saved me a lot of time. Most importantly, their accurate technical support helped me solve a tricky menu issue with a clear solution. I highly recommend Kadence for their professional and reliable service!
Karla at Kadence online support was able to show me specifically what I needed to do to fix my problem and provided a screen recording so there was no ambiguity. She also referred me to the relevant online documentation.

Reply from KadenceWP
The response was very fast. The information was accurate, relevant and came with examples marked up scree shots of my site.

Reply from KadenceWP
Professional, user-friendly, modern, timely, and competent

Reply from KadenceWP
The plugins work amazingly. Very easy to use too. Eze, one of the tech support, helped me with my specific tweaks. Very happy! :)

Reply from KadenceWP
Great customer service with real people answering and good answers

Reply from KadenceWP
I've been using the Kadence Virtue theme since 2011. I am extremely happy with the theme - it was very easy to set up an Woocommerce store with variable pricing. Support has been outstanding if any issues arose over the years. - fast and professional

Reply from KadenceWP
So friendly, incredibly helpful, and always going far beyond normal support! Kadence is simply the best. I use it for all my websites, and they still manage to exceed my expectations every time. Absolutely top-notch!

Reply from KadenceWP
I had an issue with Kadence and did not know what to do. I am a novice at website building and so the help Teejay provided was invaluable in getting me up and running. I really appreciated the knowledge and communication he provided.

Reply from KadenceWP
I bought Kadence in 2021 in Slovenia, EU, for website store ALKIVITA and blog ZAPER.
The Kadence team has helped me customize the site a few times specifically according to my wishes. Once they even sent me the programming code to change the individual 'More Posts' captions at the end of posts in different categories.
The response has always been professional, friendly and fast. They are extremely flexible in finding solutions and immediately understand what you need. I will never use any other theme than Kadence. I feel supported and safe. Thanks to the Kadence team, Bonn Yoel, Victor Monk, Michael, Karla, Dane, Teejay and others!
Today, November 28, 2025, Bonn Yoel from the Kadence team helped me finalize and teach me everything about my special BUTTONS that I use on the BLOG website ZAPER. Now I understand my special BUTTONS and I have inspiration to design exceptional BUTTONS on future websites.
Whatever happens, Kadence team insist on the final solution even if it goes beyond the support of the Kadence theme and it involves special website solutions.
I am grateful for this feeling of support, which I need for my creative work.
Nerina Darman, ALKIVITA d.o.o., Slovenia, EU

Reply from KadenceWP
They have great support. They are efficient and take the time to explain and resolve any issues I run into.
Those issues are few and far between. And usually do to my lack of knowledge ;)

Reply from KadenceWP
Thanks to Victor and the support team for helping me ! It was just perfect.

Reply from KadenceWP
Kadence's customer service is exceptional. I don't have much experience with putting together websites. Each time I reach out to Kadence's support team, they are incredibly helpful, kind, and patient. This kind of service goes a long way when you're starting out!

Reply from KadenceWP
amazing! they quickly diagnosed a problematic issue for me. very much appreciate

Reply from KadenceWP
The Kadence Support team is absolutely top notch. Their Pro theme and Pro Gutenburg blocks builder is the best on the market after having used probably the top five builders for years which I won't name here.
I purchased over a year ago and had a slight issue that perplexed me and they had it figured out in less than 24 hours and it wasn't anything to do with their software thank you guys.

Reply from KadenceWP
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