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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff and customer service, highlighting their attentiveness, patience, and knowledge. Consumers appreciate the team's willingness to go the extra mile to resolve issues, provide clear explanations, and offer step-by-step guidance. People also value the ease of setting up and managing their websites, as well as the affordable pricing. The user experience is generally considered positive, with many reviewers finding the platform easy to navigate. The AI assistant is also frequently mentioned as a helpful tool for troubleshooting and answering questions, although some users have noted that it may not be able to resolve all issues and may require human intervention.

Based on these reviews

Rated 5 out of 5 stars

I want to give huge praise to Rocio from Hostinger support. When I needed help and Kodee the AI stepped aside, Rocio jumped in seamlessly and absolutely nailed it. She was patient and had such a g... See more

Rated 5 out of 5 stars

Customer service is pretty great. The AI chatbot is helpful for most tasks but will immediately connect you with a human if needed or requested. I've been helped by 4 people now, and they've all been... See more

Rated 5 out of 5 stars

I have worked with alot of hosting providers since i started programming professionally and no one match there customer service and helpfulness when i need them. lately i have worked with Alvin t... See more

Rated 5 out of 5 stars

I deposited for plan upgrade, it was debited but something went wrong as I received a mail of failed payment. So when I contacted Kodee, he referred Mr Ivan who has almost very quickly replied that pa... See more

Rated 5 out of 5 stars

We recently decided to move our sites from GoDaddy to Hostinger. After only a few weeks of use, I am exceedingly pleased with all aspects of Hostinger service. To me, the most useful and, frankly quit... See more

Rated 5 out of 5 stars

DNS issue and multiple email hosts. I'm not technical, and don't like clicking 'support' pop-ups as they are mostly unhelpful. However, Kodee was very thorough in questioning my issue, then very clear... See more

Rated 5 out of 5 stars

I've decided to make my own website as well as open the store, but didn't really know how, what, or why. I've seen a few videos online and decided to give it a go! As a complete beginner, I wanted som... See more

Rated 5 out of 5 stars

While migrating some node.js apps for my personal hobby sites to Hostinger and ran into a couple minor problems with automatic deployments from github. The AI assistant "Kodee" was surprisingly good a... See more

Rated 4 out of 5 stars

First of all the support is great. Secondly the tool capabilities are the true guarant for successful website development and management. The only issue is complexity od different plans, like busines,... See more

Company replied

Rated 5 out of 5 stars

Human support. Got a couple accounts that weren't linked, the automated tools were there but not working, and I had a good experience with a real person who helped me resolve it. (Thank you Faniel!)... See more

Rated 5 out of 5 stars

I had an issue in restoring my credits after an internet issue. I went to chat and asked the AI bot to resolve the issue but it couldn't so I asked for an agent. KAMEL came and resolved the issue in n... See more

Rated 5 out of 5 stars

The person that helped me, Evaldas was very knowledgeable, and willing to help - fast and simple, and did not leave me to my unresolvable problem on my own as many others from the same company did. Pe... See more

Rated 5 out of 5 stars

The Kodee AI agent was surprisingly helpful with solving my email issues. It had access to real tools and solutions that previously were only available with a live person. The Kodee agent offers a new... See more

Rated 5 out of 5 stars
Invited

I've used managed hosting for more than 20 years, until chains were broken from Hostinger, now I got own VPS and am king of my websites. Great service - only recommendation would be for the renew prom... See more

Rated 5 out of 5 stars
Invited

Its UI and UX is great. Deals and offers along with Renews pricing is decent than the competition. Configuration and setting up multiple website and domains is quite user friendly. Not to mention the... See more

Rated 5 out of 5 stars

I had a problem connecting my domain. I wrote in the Kodee chat and when I couldn't find a solution, I requested personalized assistance, and Rebeca replied. She gave me an average time of one hour to... See more

Rated 5 out of 5 stars

I needed help with removing domains from my account as they were an eyesore to see (I hate clutter), as well as help in transferring a domain from Wix back to Hostinger. Mykyta was knowledgeable and s... See more

Rated 5 out of 5 stars

Acul really knocked it out of the park. I appreciate the support and great communication. I really appreciate Hostinger's willingness to support all of their products and always expanding what they of... See more

Rated 5 out of 5 stars

Devy was super attentive and helped me figure out what was wrong in 15 minutes and fixed the issue. I really appreciate his hard work and the dedication the support team at Hostinger provide. Thank yo... See more

Rated 5 out of 5 stars
Invited

Great hosting services offered at a great price! I have been using them to run 2 websites and 2 business emails now for 3 years. I have no complaints. I originally started with BlueHost which offer... See more

Rated 5 out of 5 stars

I had troubles connecting an existing domain from Hostinger. I tried the AI Assistant but it wasnt possible to solve and then Deividas fixed the problems in record time.

Rated 5 out of 5 stars
Invited

Affordable hosting and a great website editor, easy to learn and it creates a beautiful site! There are lots of helpful apps to make your site fully automated and funcional and they are quick to respo... See more

Rated 5 out of 5 stars
Invited

I was most shocked that they wanted to meet face-to-face virtually when I started setting up my account... they were very helpful with transferring from my old host, the service is affordable and my s... See more

Rated 5 out of 5 stars

Tasnim took over from the AI assistant and resolved my issue with my subdomain, thereby getting back online with WordPress quickly. He understood my less than perfect explanation of my issue, took the... See more

Rated 5 out of 5 stars

Helpful chat with Anin. Did not expected they can help me, but Anin fixed it! Very happy about it, because I lost my password and no email was sent to me when pushed 'I forgot my password'. Disaster s... See more

Rated 5 out of 5 stars

I'm launching a web page with Hostinger, and so far it's going well. The chat support is on point with the help I needed to correct a misspelling for a domain I want to use for the company email servi... See more

Rated 5 out of 5 stars
Invited

I am pleased to share my positive experience with Hostinger. Their services are truly excellent, and due to their consistent quality, I will be remaining a loyal client. If you want hassle-free hostin... See more

Rated 5 out of 5 stars

This review is solely based on the interaction I had AFTER I started talking to a human. The AI Chat (Kodee) started off great but my issue was a bit unique as I'm a collaborator working in my clien... See more

Rated 5 out of 5 stars

I love Hostinger support. My WordPress site got malware attack and I contact hostinger support and then I met Patrick he help me to find the issue and recover my website back.

Rated 5 out of 5 stars

Yolanda was attentive and patience. I prejudged her by saying she did not look at my screenshot but I was just inpatient. She was extremely knowledgeable. I am grateful for her help.

Rated 4 out of 5 stars

I like that it gives step by step instructions when asked questions like, "How can I add a second website using a domain I already own?" I was able to get my website up and running in less than 24 hou... See more

Company replied

Rated 5 out of 5 stars

I had an outstanding support experience with Mary from Hostinger. I was extremely tired and struggling to get my terminal password to work while setting up a self-hosted VPN for n8n — somethi... See more

Rated 5 out of 5 stars

About my experience . about my company its all about team work and good to all workmate and all succeses your mistake and always pray god to always safe to work .

Rated 5 out of 5 stars
Invited

Hostinger provide their customers with an excellent service! Everything you need to build a great website is available on this platform. Easy to navigate and inexpensive.

Rated 5 out of 5 stars

Thank you for the operator she really helped me in my concern. She really delved in my payment history just to help me remember my activities on my website. Thank you

Rated 5 out of 5 stars

I love the convenience of an AI conversational chatbot to guide me through troubleshooting issues. No more lag from a human who is managing multiple chat conversations!

Rated 5 out of 5 stars

We’re Beesy Agency and we host multiple client websites on Hostinger. Setup was quick, the dashboard is easy to manage, and performance has been consistently solid. The few times we needed help, suppo... See more

Rated 5 out of 5 stars

The services are seamless and easy to self-manage, making everything run smoothly without unnecessary complexity. Their support team is exceptional - special thanks to Graciele, who is truly the bes... See more

Rated 5 out of 5 stars

I recently purchased a domain and needed to switch it to a new one. Pedro from support was incredibly helpful. Even though my internet connection dropped during the process, he made sure the change we... See more

Rated 5 out of 5 stars

At first, Hostinger was good, but there was always a problem when help was needed. Their service was lacking a key ingredient: the one-on-one dialogue. Many complaints were filed about this before Hos... See more

Rated 5 out of 5 stars

Thank you for Igor's professional and prompt service in refreshing some configurations for my hosting, which resolved the issue preventing my website from running properly. I have actually purchase... See more

Rated 5 out of 5 stars

Hostinger offers excellent service and allows you to do (almost) everything without requiring any special web development skills. Honorable mention for the 24/7 support, which does a very good job. Fu... See more

Rated 5 out of 5 stars

I was experiencing an issue where my domain wasn't recognizing the IP address, even hours after updating the nameservers. I tried to solve it with the AI bot, Kodee, but it was unable to resolve the i... See more

Rated 5 out of 5 stars

I have been very impressed with Hostinger, which I have been using it since November 2025, It been extremely easy to setup everything and it getting easier every time, my learning curve. I been reli... See more

Rated 5 out of 5 stars

I am extremely satisfied with the support I received. The agent was very professional, patient, and understanding. Even though the policy for domain renewals is strict, the agent went above and beyond... See more

Rated 5 out of 5 stars

Kodee had trouble finding solution, we spend more than an hour trying to find it. But when Sebastian came in the rescue, it take just twoquestions and he found the answere...Im very happy now

Rated 5 out of 5 stars

I had a great experience with Hostinger support, especially thanks to Andita. She was very patient, professional, and clear in explaining everything. She understood my problem quickly and guided me st... See more

Rated 5 out of 5 stars

I reached out to Hostinger support and was helped by Amelia. I ran into an issue while claiming the free domain and ended up changing my mind midway, which the system wouldn’t allow. Amelia was incred... See more

Rated 5 out of 5 stars

I had an excellent experience with the customer support team. They were incredibly patient, attentive, and supportive throughout the entire process. Every question I had was answered clearly, and th... See more

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Company details

  1. #10 of 59 best companies in Web Hosting Company
  2. #96 of 246 best companies in Business to Business Service
  3. #7 of 25 best companies in DNS Provider
  4. #13 of 48 best companies in e-Commerce Solution Provider
  5. #7 of 23 best companies in Website Designer

About Hostinger

Written by the company

About Hostinger

We’re proud to say that we’re currently the fastest-growing web hosting company in the world. Launched in 2004 and headquartered in Lithuania, we’re now home to over 4 million customers around the world and more than 900 employees.

We’re dedicated to making online success possible for anyone with fast hosting technology, AI-powered Website Builder and user-friendly control panel.

Image Placeholder
Our products

Hostinger provides everything you need to create, launch and grow your website in one place including:

Web Hosting Managed WordPress Hosting Managed WooCommerce Hosting Agency Web Hosting AI Website Builder Domains

No-code Web App Builder

Why choose us for your website?

We’d love to help you write your online success story—and when you choose Hostinger, you can enjoy:

  • Fast, free, easy migrations.
  • Speedy customer support in 10+ languages, available 24/7.
  • Free domain name registration.
  • Data centers all around the world located across Asia, Europe, North America, and South America.
  • A vast knowledge base of in-depth video and text-based tutorials.
  • LiteSpeed Web Server Technology for 4X faster websites.
  • One-click WordPress installation.
  • 99.9% uptime guarantee.

Image PlaceholderSay hello or ask a question

Email: [email protected]
How to contact us?

Written by the company

Three. Two. Online
We provide our clients with an all-in-one website solution so they can learn, create, and grow without boundaries. From easy to expert, we offer products and plans for website owners at every experience level.
Whatever you do, it’s better with a website
Your website is an extension of you. It’s where your vision comes to life and it’s our mission to make launching your idea online as smooth and simple as possible. 
With you every step of the way
From choosing your domain to building your dream website with AI—and everything in between—we’re in your corner cheering you on with 24/7 customer support.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

61K reviews

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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

DO NOT BUY HOSTINGER, TERRIBLE TERRIBLE TERRIBLE!!!

DO NOT BUY HOSTINGER! IT IS AN AWFUL WEBSITE WITH A CRAPPY BUILDER THAT DOES NOT WORK. THE SUPPORT, THE LEGAL TEAM, ALL OF THEM, ABUSE, AND BILLING TEAM ARE FRAUDS. IT DOES NOT WORK AND THEY DO NOT KNOW HOW TO FIX ANYTHING. THEY DO NOT RESPOND, THEY LOCK YOUR BUILDER, IT FLASHES, THEIR FORMS DO NOT WORK, THEY SUCK!! DO NOT WASTE YOUR MONEY OR TIME. FBI NEEDS TO INVESTIGATE THEM AND THEY NEED TO BE BANNED IN THE US.

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Support from Wulan - Solved a Complex Domain Issue in Minutes!

I faced a critical issue where my domain was stuck with an "Already used at Hostinger" error due to an old account association I couldn't access.

I reached out to support, and Wulan was incredibly helpful and professional. She understood the situation immediately and manually removed the conflict from the backend within minutes. I was able to add my website right away without any further issues.

Great experience and very fast resolution. Thank you, Wulan!

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using the platform for over…

I have been using the platform for over 2 years and it is in continuous developing and the UI being much easier to use, plus their customer service are great. I have to mention after the first year discounted prices, it will get a bit expensive

January 25, 2026
Unprompted review
Rated 1 out of 5 stars
Invited

High Traffic Handled Auto Scaling and Load Balancer system.

Hello! Team I am Mir Siraz Honestly post review to Improve your Company.

Please Update your Cloud Hosting and VPS All web hosting plan. Add AI and Auto scaling Load Balancer system for High Traffic Handle. VPS KVM8 will Overload and Not Handled High Traffic. Concurrent Traffic handling is more important in today's world to every business.Cloud Hosting Plan and VPS PLAN is More Costly and Provide honest Service Worldwide. Please add AI Features.

January 25, 2026
Rated 5 out of 5 stars

Excellent Technical Assistance

I would like to express my great appreciation for the support provided by Mateo from Hostinger. He assisted me flawlessly in resolving issues related to my email inbox, quickly identifying the cause of the problem and guiding me step by step through the reconfiguration process.

I particularly appreciated his technical expertise, clear explanations, and availability throughout the entire support session. Mateo was precise, patient, and highly effective, making sure everything was working perfectly before closing the case.

Truly professional service that makes a real difference. Kudos to Mateo and the Hostinger support team!

January 25, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Guidance

Kodee, the Hostinger AI chat box, is an amazing website design tool. It not only explains how to use the site, it helps you design your website as well! It teaches you how to navigate Site Editor, loading themes, and what plugins to use plus more. On design, it offers step-by-step instructions - which blocks to use, where to use them, and how to modify them. Exceptional tool for anyone just getting started in Wordpress block website design.

January 24, 2026
Unprompted review

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