Find user pain points in your AI Agents
See what users are doing, feeling, and saying.
User Intent Analysis
Pain point detection
Automatically detect when users are frustrated, confused, or unhappy without reading every conversation.
Topic Clustering
Auto-discovered patterns
See what users actually ask about. Topics grouped automatically from every conversation.
Feedback Analysis
Every vote, analyzed
We analyze every thumbs up and thumbs down to identify what your agent does well and where it needs work.
Catch the failures your logs miss
Your agent returns a 200, but the answer is wrong. We catch the failures that don't show up in traditional monitoring.
Bad Tool Calls
Wrong arguments, wrong timing, wrong results.
Infinite Loops
Same call, over and over, burning tokens and upsetting users.
Hallucinations
Fabricated details presented as facts, leading to user confusion.
Production context where your team already works
Get notified when something breaks and see exactly what went wrong. Delivered to Slack, Discord, email, or wherever your team lives.
Instant Failure Alerts
Failure spikes, unusual patterns, or custom thresholds
Daily & Weekly Recaps
What broke, what's trending, and what needs attention
Search Runs in Chat
Ask about your agent's behavior in Slack or Discord
Track patterns that matter to your business
We automatically surface patterns across every conversation. Define your own, or let us find them for you.
Query your agent's runs in plain English
No query language to learn. Ask questions about your agent's behavior the way you'd ask a teammate.
Agent said "I've submitted your refund" but process_refund returned an error
Agent told user refunds take 5-7 days but never called the refund tool
Agent escalated to human after 3 failed attempts to find the order
37 runs matched across 614 enterprise runs
Cost, latency, and cache tracking
Understand which models perform best, how much they cost, and how much you're saving with prompt caching.
Enterprise-grade security for AI data
Privacy-first by design. GDPR-ready with flexible data controls, deletion on request, and optional PII redaction.
SOC 2 Compliant
Independently audited security controls
GDPR-Ready
Support for access, deletion, and control
PII Redaction
Sensitive data redacted at the edge