Payment Methods
Online banking payment, Alipay payment, WeChat payment, Huawei Pay payment, Huabei installment, Palm Life installment, Industrial and Commercial Bank of China installment, UnionPay.
Delivery Information
If you choose "Mall Delivery," the goods will be shipped from Dongguan, Beijing, Chengdu, Shanghai, Changchun, Xi'an, or Wuhan, using high-quality logistics services from SF Express or EMS. The delivery time refers to the period from when the goods are shipped from the warehouse or Huawei flagship store to the customer's designated location. If you choose "Scheduled Delivery," the delivery of the ordered items will be conducted according to your scheduled delivery time.
Returns Policy
Vmall refunds the amount according to the original payment method used for the purchase, but coupons and benefits will not be refunded in case of returns. The refund process begins after the staff confirms and approves the refund application and the warehouse processes the return. Additionally, Vmall offers a fast refund service for quality users, allowing eligible return requests to initiate the refund process immediately after the item is successfully picked up for return.
