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smartwool.com Sustainability Information

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Sustainability & Ethics

Sustainability Claims

Smartwool has committed to using 100% climate positive wool, 100% regenerative materials, and 100% circular products by 2030. The company sources its wool through the New Zealand Merino Company, which developed ZQ-certified wool.

Note: While these are the brand's sustainability claims, third-party certifications can provide more reliable verification of sustainable practices. And always look for the following criteria for a sustainable brand: use of sustainable materials (organic, recycled), fair labor practices and worker safety, transparent supply chain, eco-friendly packaging, and commitment to reducing environmental impact through waste reduction and energy efficiency. Preferably mentioned with numbers and percentages.

Category Clothes
Country N/A
Payment Methods Visa, Mastercard, American Express, Klarna
Delivery Information Orders over $89 qualify for free 3-day shipping. Orders must be placed by 6:00 PM EST (3:00 PM PST) Monday through Friday for next-day processing, and deliveries are made on business days only, excluding holidays.
Returns Policy Smartwool offers free returns within 30 days of purchase for items that are unused, unwashed, and unaltered. For orders placed between October 1, 2024, and December 25, 2024, Smartwool is extending their free returns window until January 31, 2025.

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