Delivery Information
Private customers can track their consignments for free using the "My consignments" feature. Additionally, customers can provide special instructions for their mail carrier through the document pouch.
Returns Policy
You can return parcels free of charge or at a lower price by using a practical return label. Swiss Post Cargo offers quick processing of returns from Switzerland, including inspection, customs clearance, and transport back to the EU. Efficient solutions are available for processing undeliverable or refused letters to minimize expenses and costs.
