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express.com Sustainability Information

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Sustainability & Ethics

Sustainability Claims

Express prohibits its suppliers from using operations or materials from Xinjiang Uyghur Autonomous Region and bans the use of cotton from Uzbekistan and Turkmenistan in the production of its goods. The company uses independent third-party auditors to consistently monitor its supply chain and ensure compliance with its Supplier Code of Conduct. Express does not support sandblasting practices during manufacturing and limits its wool use to non-mulesed or recycled sources while completely avoiding alpaca in its products.

Note: While these are the brand's sustainability claims, third-party certifications can provide more reliable verification of sustainable practices. And always look for the following criteria for a sustainable brand: use of sustainable materials (organic, recycled), fair labor practices and worker safety, transparent supply chain, eco-friendly packaging, and commitment to reducing environmental impact through waste reduction and energy efficiency. Preferably mentioned with numbers and percentages.

Category Clothes
Country N/A
Payment Methods The available payment methods are Express Credit Card, American Express, VISA, MasterCard, Bravo, International Diner's Card, Discover Card, JCB, ApplePay, PayPal, Klarna, and China Union Pay.
Delivery Information The store offers three U.S. shipping options ranging from $8.00 for standard delivery within 5-7 business days to $21.00 for overnight delivery within 1 business day. Free standard shipping is available on orders of $75 or more for U.S. and Canada, though Canadian orders still incur an international processing fee that covers taxes, duties, and administrative expenses. Express A-List Credit Card holders receive free standard shipping on all orders regardless of purchase amount.
Returns Policy Returns are accepted within 30 days of delivery for U.S. purchases and 60 days for international orders, but items must be unworn with original tags and a valid receipt. Clearance items ending in .97 and face coverings are final sale and cannot be returned. Express retail store purchases and Express Factory Outlet purchases must be returned to their respective store types and cannot be exchanged across channels.

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