Delivery Information
Experience Oz dispatches all printed vouchers from their fulfilment office located in Gold Coast, QLD. Delivery is conducted via Express Post. Vouchers are subject to postage terms and conditions.
Returns Policy
Experience Oz understands that unforeseen circumstances such as cancelled flights, extreme weather, illness, or bereavement can disrupt travel plans and offers a process for requesting a refund. Their Reservations Team is available to assist customers with modifications to their booking, in accordance with their refund and cancellation policy.
