Delivery Information
Dr. Prepare ships within the United States only and offers free standard shipping with delivery in 4-6 business days. Orders are processed within 1-2 business days, and expedited shipping options are available with delivery in 2-3 business days.
Returns Policy
The returns policy allows customers to return new, unopened, and undamaged products within 30 days of delivery for a full refund, though customers are responsible for shipping costs on non-quality related returns. For quality-related issues, customers must contact [email protected] with their order details and proof of the issue, and Dr. Prepare will respond within 1-2 business days to resolve the problem.
