Delivery Information
The delivery times vary between 2-5 business days for local warehouse shipments and 5-14 business days for shipments from China. The company ships from multiple warehouses including the US, UK, Australia, EU, Canada, and China, with most printers shipping from China and some accessories shipping from overseas. Free shipping is offered but does not include import taxes, which are the buyer's responsibility under FOB trading terms.
Returns Policy
The policy allows customers to request returns within 14 days of receipt, provides a 1-year warranty for major parts including the motherboard, motor, screen display and hotbed, and includes free replacement of extruder kits within 3 months.
