Bitbox Sustainability Information

Sustainability & Ethics

Sustainability Claims

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Note: While these are the brand's sustainability claims, third-party certifications can provide more reliable verification of sustainable practices. And always look for the following criteria for a sustainable brand: use of sustainable materials (organic, recycled), fair labor practices and worker safety, transparent supply chain, eco-friendly packaging, and commitment to reducing environmental impact through waste reduction and energy efficiency. Preferably mentioned with numbers and percentages.

Category Electronics

Country N/A

Payment Methods The available payment methods are BTCPay for on-chain Bitcoin and Lightning Network payments, Crypto.com Pay, MetaMask, WalletConnect, other cryptocurrency wallets supporting CRO, BTC, DAI, ETH, POL, USDC, and USDT, Stripe for credit and debit cards and bank transfers, PayPal, Apple Pay, and Google Pay.

Delivery Information The company ships from warehouses in Switzerland and Germany, with shipping costs calculated at checkout based on product weight, destination, and shipping speed. Most orders are shipped with duties and taxes paid (DDP), meaning the company covers import fees for customers. Standard delivery times range from 2-3 business days for most regions, with express options available for 1-2 day delivery.

Returns Policy Unused products in original packaging can be returned within thirty days of delivery for a full refund including proportional shipping costs, though customers are responsible for return shipping costs. Orders can be cancelled before shipment by visiting the public order page and clicking "Cancel order," with automatic cancellation and refund within 48 hours if requested before the shipping label is printed. Returns are processed by clicking "Initiate return" on the order page, and approved refunds are transmitted within one month to the original payment method.

Website bitbox.swiss

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