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© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Mobile Content Marketing
What Works and What Doesn’t
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Agenda
1.  Shared Baseline
2.  What Works in MCM
3.  What Doesn’t Work in MCM
4.  How to Succeed in MCM
2	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
1|| Shared Baseline
3	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
It’s 8am
•  Do you know where you
content is?
4	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Not Where You Think
5	
  
Percep+on	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Reality
6	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Market Penetration 
7	
  
SHARED	
  BASELINE	
   1	
  h2p://www.emarketer.com/Ar+cle/
Smartphones-­‐Con+nue-­‐Gain-­‐Share-­‐US-­‐
Mobile-­‐Usage-­‐Plateaus/1008958	
  
2	
  h2p://www.emarketer.com/Ar+cle/One-­‐
Three-­‐Online-­‐Consumers-­‐Use-­‐Tablet-­‐
by-­‐2014/1008701	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Not necessarily “on the go”
8	
  
1.	
  SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Smart Phone Owners
9	
  
SHARED	
  BASELINE	
  
h2p://openmarke+ng.com/?p=7222	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
What’s That Mean?
10	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Rethink Content Marketing
•  From the ground up – not just content
marketing but mobile content marketing
<Button or visual to click through to motion
graphics>
11	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Standard Advice
12	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
“Old” Saw #1
•  Make your website responsive
13	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
“Old Saw” #2
•  Make your email viewable on mobile

14	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
But beyond that 
Specific advice and counsel is a bit …
well thin

15	
  
SHARED	
  BASELINE	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Typical Campaign
16	
  
SHARED	
  BASELINE	
  
50%	
  earned,	
  owned	
  media	
  
50%	
  paid	
  media	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
2 || What Works
17	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Video
18	
  
WHAT	
  WORKS	
  
How Consumers Use Tablets
and Smartphones
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
•  Loreal
19	
  
VIDEO
WHAT	
  WORKS	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Email
•  Email
20	
  
WHAT	
  WORKS	
  
h2p://www.mediabistro.com/alltwi2er/mobile-­‐content-­‐marke+ng_b36744	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Dos and Don’ts
•  Larger fonts
•  One column
•  More contrast in the color palette
•  Simplify – less really is more
•  Resources:
–  https://litmus.com/blog/mastering-the-art-of-mobile-
email-workshop-recap
–  http://litmus.com/blog/anatomy-mobile-email
21	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Custom Landing Pages
22	
  
WHAT	
  WORKS	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Meme
23	
  
WHAT	
  WORKS	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Cartoons
24	
  
WHAT	
  WORKS	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Slideshows
25	
  
WHAT	
  WORKS	
   h2p://mashable.com/2013/03/05/ipad-­‐mini-­‐accessories/	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Mobile Advertising
•  But not necessarily banners
26	
  
WHAT	
  WORKS	
  
$2.85	
  	
  
iPhone	
  
	
  
$4.42	
  	
  
iPad	
  
h2p://www.dailyflux.com/opera-­‐adver+sing-­‐android-­‐effec+ve-­‐ios/	
  
$.88	
  
$1.06	
  
$1.28	
  
$0.37	
  
eCPMs	
  
Share	
  of	
  Traffic	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Mobile Advertising
27	
  
WHAT	
  WORKS	
  
Display	
  adver+sing	
  on	
  Yelp	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Be wary
•  Fat finger problem is real!
28	
  
h2p://www.npr.org/2012/12/17/167479086/fat-­‐fingers-­‐blamed-­‐for-­‐accidental-­‐
mobile-­‐ad-­‐clicks	
  	
  
WHAT	
  WORKS	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Mobile Ads 
29	
  
WHAT	
  WORKS	
   h2p://www.businessinsider.com/how-­‐nielsen-­‐sees-­‐the-­‐future-­‐of-­‐mobile-­‐display-­‐
adver+sing-­‐2012-­‐6?op=1	
  
h2p://www.businessinsider.com/how-­‐nielsen-­‐sees-­‐the-­‐
future-­‐of-­‐mobile-­‐display-­‐adver+sing-­‐2012-­‐6?op=1	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Paid Media
•  Catalog (FreeMyApps)
•  Incentivized (Tapjoy)
•  Re-targeting (Apsalar)
•  Large Display (Millennial)
•  Social (Facebook, Twitter)
•  Video (Rhythm, Unruly)
30	
  
WHAT	
  WORKS	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Don’t Forget the Basics
•  Optimize in-store listings
•  Great icon for your mobile application
•  Findable in search
•  Visible in social media
•  Fresh, relevant, compelling, visual content
31	
  
WHAT	
  WORKS	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
3 || What Doesn’t Work
32	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Text Ads
•  Category specific
– YES
•  QSR
•  Local
– NO
•  B2B
•  Considered Purchase
•  Mobile downloads

33	
  
WHAT	
  DOESN’T	
  WORK	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
INFOGRAPHICS
Hard to
consume on
mobile
34	
  
WHAT	
  DOESN’T	
  WORK	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
White Papers


35	
  
WHAT	
  DOESN’T	
  WORK	
  
Source:	
  	
  h2p://www.johncuneo.com/rip	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Lead Gen Forms*
36	
  
WHAT	
  DOESN’T	
  WORK	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Flash
37	
  
WHAT	
  DOESN’T	
  WORK	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Example
•  SFJazz

38	
  
WHAT	
  DOESN’T	
  WORK	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
4 || How to Succeed in MCM
39	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Mobile Analysis
•  Yes you can analyze results – much the
same way you’d analyze results on the
desktop web
– Click throughs
– Engagement
– Conversion
40	
  
HOW	
  TO	
  SUCCEED	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Beware “referrer not known”
•  Huge problem in mobile – making up for
anywhere from 15-40% of your number
41	
  
HOW	
  TO	
  SUCCEED	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Workarounds
•  Field a “natural experiment”
42	
  
A	
  natural	
  experiment	
  is	
  "an	
  observa+onal	
  
study	
  that	
  nonetheless	
  has	
  the	
  proper+es	
  of	
  
an	
  experimental	
  research	
  design.”	
  (Gerring	
  
2007:	
  216).	
  	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Example
43	
  
HOW	
  TO	
  SUCCEED	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Funnel Analysis
•  Segment by mobile users versus desktop users
44	
  
HOW	
  TO	
  SUCCEED	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
A/B Testing
45	
  
HOW	
  TO	
  SUCCEED	
  
Insert	
  lauren’s	
  visual	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
Resources
46	
  
HOW	
  TO	
  SUCCEED	
  
© 2013. Open Marketing Solutions, LLC. All rights reserved.
OpenMarketing
OpenMarketing
Open Marketing is made up of
talented professionals prepared to
parachute in to solve your
toughest content problems. Get
the content you need to accelerate
sales. And tangible results you can
measure.
30 Seventh Street
San Francisco, CA 94103

Phone: 
1-415-578-7060
Email: 
getleads@openmarketing.com

Facebook: 
 https://facebook.com/openmk 
Linkedin: 
 http://linkedin.com/company/openmarketing
Twitter: 
http://twitter.com/openmk
	
  

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Mobile content marketing

  • 1. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Mobile Content Marketing What Works and What Doesn’t
  • 2. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Agenda 1.  Shared Baseline 2.  What Works in MCM 3.  What Doesn’t Work in MCM 4.  How to Succeed in MCM 2  
  • 3. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing 1|| Shared Baseline 3  
  • 4. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing It’s 8am •  Do you know where you content is? 4   SHARED  BASELINE  
  • 5. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Not Where You Think 5   Percep+on   SHARED  BASELINE  
  • 6. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Reality 6   SHARED  BASELINE  
  • 7. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Market Penetration 7   SHARED  BASELINE   1  h2p://www.emarketer.com/Ar+cle/ Smartphones-­‐Con+nue-­‐Gain-­‐Share-­‐US-­‐ Mobile-­‐Usage-­‐Plateaus/1008958   2  h2p://www.emarketer.com/Ar+cle/One-­‐ Three-­‐Online-­‐Consumers-­‐Use-­‐Tablet-­‐ by-­‐2014/1008701  
  • 8. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Not necessarily “on the go” 8   1.  SHARED  BASELINE  
  • 9. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Smart Phone Owners 9   SHARED  BASELINE   h2p://openmarke+ng.com/?p=7222  
  • 10. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing What’s That Mean? 10   SHARED  BASELINE  
  • 11. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Rethink Content Marketing •  From the ground up – not just content marketing but mobile content marketing <Button or visual to click through to motion graphics> 11   SHARED  BASELINE  
  • 12. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Standard Advice 12   SHARED  BASELINE  
  • 13. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing “Old” Saw #1 •  Make your website responsive 13   SHARED  BASELINE  
  • 14. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing “Old Saw” #2 •  Make your email viewable on mobile 14   SHARED  BASELINE  
  • 15. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing But beyond that Specific advice and counsel is a bit … well thin 15   SHARED  BASELINE  
  • 16. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Typical Campaign 16   SHARED  BASELINE   50%  earned,  owned  media   50%  paid  media  
  • 17. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing 2 || What Works 17  
  • 18. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Video 18   WHAT  WORKS   How Consumers Use Tablets and Smartphones
  • 19. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing •  Loreal 19   VIDEO WHAT  WORKS  
  • 20. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Email •  Email 20   WHAT  WORKS   h2p://www.mediabistro.com/alltwi2er/mobile-­‐content-­‐marke+ng_b36744  
  • 21. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Dos and Don’ts •  Larger fonts •  One column •  More contrast in the color palette •  Simplify – less really is more •  Resources: –  https://litmus.com/blog/mastering-the-art-of-mobile- email-workshop-recap –  http://litmus.com/blog/anatomy-mobile-email 21  
  • 22. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Custom Landing Pages 22   WHAT  WORKS  
  • 23. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Meme 23   WHAT  WORKS  
  • 24. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Cartoons 24   WHAT  WORKS  
  • 25. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Slideshows 25   WHAT  WORKS   h2p://mashable.com/2013/03/05/ipad-­‐mini-­‐accessories/  
  • 26. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Mobile Advertising •  But not necessarily banners 26   WHAT  WORKS   $2.85     iPhone     $4.42     iPad   h2p://www.dailyflux.com/opera-­‐adver+sing-­‐android-­‐effec+ve-­‐ios/   $.88   $1.06   $1.28   $0.37   eCPMs   Share  of  Traffic  
  • 27. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Mobile Advertising 27   WHAT  WORKS   Display  adver+sing  on  Yelp  
  • 28. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Be wary •  Fat finger problem is real! 28   h2p://www.npr.org/2012/12/17/167479086/fat-­‐fingers-­‐blamed-­‐for-­‐accidental-­‐ mobile-­‐ad-­‐clicks     WHAT  WORKS  
  • 29. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Mobile Ads 29   WHAT  WORKS   h2p://www.businessinsider.com/how-­‐nielsen-­‐sees-­‐the-­‐future-­‐of-­‐mobile-­‐display-­‐ adver+sing-­‐2012-­‐6?op=1   h2p://www.businessinsider.com/how-­‐nielsen-­‐sees-­‐the-­‐ future-­‐of-­‐mobile-­‐display-­‐adver+sing-­‐2012-­‐6?op=1  
  • 30. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Paid Media •  Catalog (FreeMyApps) •  Incentivized (Tapjoy) •  Re-targeting (Apsalar) •  Large Display (Millennial) •  Social (Facebook, Twitter) •  Video (Rhythm, Unruly) 30   WHAT  WORKS  
  • 31. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Don’t Forget the Basics •  Optimize in-store listings •  Great icon for your mobile application •  Findable in search •  Visible in social media •  Fresh, relevant, compelling, visual content 31   WHAT  WORKS  
  • 32. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing 3 || What Doesn’t Work 32  
  • 33. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Text Ads •  Category specific – YES •  QSR •  Local – NO •  B2B •  Considered Purchase •  Mobile downloads 33   WHAT  DOESN’T  WORK  
  • 34. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing INFOGRAPHICS Hard to consume on mobile 34   WHAT  DOESN’T  WORK  
  • 35. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing White Papers 35   WHAT  DOESN’T  WORK   Source:    h2p://www.johncuneo.com/rip  
  • 36. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Lead Gen Forms* 36   WHAT  DOESN’T  WORK  
  • 37. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Flash 37   WHAT  DOESN’T  WORK  
  • 38. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Example •  SFJazz 38   WHAT  DOESN’T  WORK  
  • 39. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing 4 || How to Succeed in MCM 39  
  • 40. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Mobile Analysis •  Yes you can analyze results – much the same way you’d analyze results on the desktop web – Click throughs – Engagement – Conversion 40   HOW  TO  SUCCEED  
  • 41. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Beware “referrer not known” •  Huge problem in mobile – making up for anywhere from 15-40% of your number 41   HOW  TO  SUCCEED  
  • 42. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Workarounds •  Field a “natural experiment” 42   A  natural  experiment  is  "an  observa+onal   study  that  nonetheless  has  the  proper+es  of   an  experimental  research  design.”  (Gerring   2007:  216).    
  • 43. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Example 43   HOW  TO  SUCCEED  
  • 44. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Funnel Analysis •  Segment by mobile users versus desktop users 44   HOW  TO  SUCCEED  
  • 45. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing A/B Testing 45   HOW  TO  SUCCEED   Insert  lauren’s  visual  
  • 46. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing Resources 46   HOW  TO  SUCCEED  
  • 47. © 2013. Open Marketing Solutions, LLC. All rights reserved. OpenMarketing OpenMarketing Open Marketing is made up of talented professionals prepared to parachute in to solve your toughest content problems. Get the content you need to accelerate sales. And tangible results you can measure. 30 Seventh Street San Francisco, CA 94103 Phone: 1-415-578-7060 Email: [email protected] Facebook: https://facebook.com/openmk Linkedin: http://linkedin.com/company/openmarketing Twitter: http://twitter.com/openmk