Unit Two
Apply humanistic care to clients
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Session Objective
At the end of this session students will able to
Define Humanistic care
Identify Patient feelings and emotions.
Identify patient need.
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Humanistic care
There is a great need in the health care professions
to provide holistic care (body, mind and spirit) to
all clients, regardless of religious, ethnic, or
cultural characteristics in a humane (non-
judgmental and compassionate) manner.
Efficiency, accuracy, and economy have become
core concepts of health-care delivery.
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Cont..
Humanism as a concept has not been clearly
defined.
The word Humanism is derived from the Latin
concept humanities which refer to friendly
behaviors and good attitude towards the others
without distinction.
The Merriam-Webster definition of humanism is
that it is "a doctrine, attitude, or way of life
centered on human interests or values."
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Cont..
It is characterized by personal principles and
beliefs towards his/her duties and
responsibilities when dealing with the others,
especially those in need.
The humanistic characters include honesty,
empathy, compassion, altruism, and care of
patients with respect to their dignity and
beliefs
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Cont..
The humanists recognized a person’s ability to
think, to reason, and thereby to improve one’s
state in life.
To humanize means to acknowledge all unique
characteristics of the human being in order to
build relations and to make contact between
people
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Cont..
Humanism in healthcare management should entail
serving
1. patients and their families
2. organizational members
3. the community.
Humanistic healthcare leadership can facilitate
humanistic care through:-
Motivating and empowering employees
Establishing positive, supportive
Empowering environments for clinicians and other employees
in healthcare organizations.
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Watson (2007) proposed the curative factors
related to humanistic care in Human Science and
Human Caring Theory
Establishing a humanistic altruistic system of
values
Developing a helping trust relationship
Providing a supportive, protective and/ or
corrective mental, physical, sociocultural, and
spiritual environment
Assisting in meeting human needs
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Core humanistic values for medical
professionals
Honesty
Integrity
Caring
Compassion
Altruism
Empathy
Respect for others.
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Honesty
Honesty is a facet of moral character that connotes positive
and virtuous attributes such as integrity, truthfulness,
straightforwardness.
including straightforwardness of conduct, along with the
absence of lying, cheating, theft, etc. Honesty also involves
being trustworthy, loyal, fair, and sincere.
Honesty: the best policy in nursing practice In the process
of delivering patient care, are constantly faced with choices
of actions that can be either honest or dishonest.
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Integrity
Integrity is the quality of having strong moral principles
and uncompromisingly adhering to them. Integrity can be
defined as the practice of doing the right thing all the time.
It is doing what is morally right.
Integrity the quality of being honest, and fair; possessing
high moral principles faced with challenges as a Nurse
Integrity refers to the adherence to a specific code of
ethical and moral principles to be truthful and honest
enough to do what is right
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Altruism
The term (French altruisme, derived from Latin alter,
“other”)
Definition
The quality of unselfish concern for the welfare of
others.
Behavior is normally described as altruistic when it is
motivated by a desire to benefit someone other than
oneself for that person’s sake.
It was coined by Auguste Comte, the French
Philosopher, He believed that individuals had a moral
obligation to renounce self-interest and live for others.
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Empathy
Empathy is a complex imaginative process in
which an observer simulates another person's
situated psychological state (both cognitive and
affective) while maintaining a clear self-other
differentiation’.
– Affective empathy is the ability to subjectively
experience and share in another's psychological state or
feelings.
– Cognitive empathy is the ability to identify and
understand another person's feelings and perspective
from an objective stance
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Care
Caring is an essential element in nursing and is
connected with humanistic care.
the best health professionals are those who
understand that it is not just about the money, that
there are intangible as well as tangible rewards in
working in health care.
Health care is about helping people in need.
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Cont..
Health care literature suggested several conditions
for humanized patient care:
Perceiving patients as unique
Whole persons
Allowing patients to share in decisions.
Patients functioning as autonomous persons
Care providers treating patients with empathy
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Cont…
• This principle is drawn from the Universal
Declaration of Human Rights (United Nations, 1948)
Standards of conduct
1. You must respect each person as a unique
individual.
2. You must respect and maintain the dignity of every
stage of human life.
3. You have a responsibility to make every valid or
reasonable effort to protect the life and health of
pregnant women andUinttheir unborn babies.
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Cont…
4. In end-of-life care, you should support the person
to die with dignity and comfort.
5. You must strive to communicate with patients
about their care and give them information in a
manner they can understand.
6. If patients have communication or language
needs, you should try to ensure that services are
put in place so that you can communicate
effectively with each other.
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Cont..
7. You should protect and promote the autonomy of
patients: respect their choices, priorities, beliefs and
values. Decisions to refuse care or treatment
8. You are responsible for seeking the patient's consent to
nursing and midwifery treatment and care.
9. If a patient seems to lack understanding or capacity and
is unable to communicate a choice about a treatment or
procedure, you should give them the time and support
they need to maximize their ability to make decisions
for themselves.
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10.In exceptional circumstances - such as
emergencies where a patient lacks capacity -
consent to treatment or care is not necessary.
11. You must respect diversity among patients and
colleagues in your professional practice.
12.You must respect all people equally and not
discriminate on grounds of age, gender, race,
religion, civil status, family status, sexual
orientation, disability
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