Eng.

202
New Language Leader 2
Second Semester / 2nd Secondary
Unit 8 Lesson 5.a
Study & Writing Skills A
Formal and Informal E-mails
Introduction (Time for thinking)
Writing
emails:
Formal and informal correspondence

1. Do you usually receive e-mails? From whom?

2. Who did you send your last e-mail to? Why?
3. Is there a difference in the writing style when you write an e-mail to a
friend and another one to your school principal.
 Lesson Learning Objectives

By the end of this lesson , students will be

able…..
 To differentiate between formal and informal emails.

 To create a short informal email apologizing for not accepting an

invitation or an informal email telling your last update.

[Link] learn a To differentiate between formal and informal emails bout formal emails.
Ex1:Read the following two e-mails quickly and answer the questions
below.
A B
Hi Dennis,
Hope you are well. Dear Mr./Mrs.
I'm writing to you, yet again, in your capacity as "Answer Iam writing to you to express my regret for my behavior on 3rd May in
Man." regard to what I have said to my colleague. I would like to apologize for
One of our David English House teachers has just e- my words and actions and reassure you that such an event will not
mailed me to see if I happen again.
have any more information on "university listening tests" On the date in question, I got into a verbal altercation with the head
which are to be waiter about the scheduling, and this led to my inexcusable behavior. I
administered soon. have already apologized to Ali Nassr and I wanted to assure you that I
I have no information about any such tests. Do will work to improve my reactions and behavior in the future.
you? If so, could you I’d be happy to meet with you to speak about the incident further if you
please let me know. have any outstanding concerns.
Thank you kindly. I am sorry again.
Best wishes, Regards,
Donna

 What type of email is this?  What type of email is this?

It’s an informal e-mail. It’s a formal e-mail.
[Link] l a To differentiate between formal and informal emails bout earn about formal emails.
EXercise2. The choice between writing a formal or informal email depends on several factors,
including the recipient, the purpose of the email, and the relationship you have with the recipient.
Place the words in the right column
Superiors and managers
Academic institutions
Family and friends
People that you know
Clients and customers

Formal recipient Informal recipient

Superiors and managers Family and friends

Academic institutions People that you know

Clients and customers
 Ex :3 Match words 1-6 with words a to f

Words 1-6 Answers words a- f

I would like to apologize for a I wanted to ask about...

1 1– F
2 I am writing to thank you for 2– b I hope you're doing well.
all your help. d
3– c See you next week
3 I look forward to seeing you c
next week. Many thanks for your help
4–
4 b d
I hope this email finds you Can you tell me a little more about
well. 5–
a e
5 I would like to inquire about...
6- f I’m sorry for
6 Could you give me some
more information e
Ex 4: Rewrite the following formal email phrases into informal .

1.I would like to inquire about

I’d like to ask about………..
Objective: This exercise allows you to
2.I apologize for any inconvenience practice transforming formal language into
more relaxed and informal language,
Sorry for any trouble………..
helping you understand the appropriate
[Link] you please provide me with tone for different situations..

Can you give me…….

4. Best regards,
Take care,

5.I would like to thank you

Thanks a lot.
Pai Work Ex 5 :Put the phrases in the right order to make sentences.

1-I / forward / meeting / you. / to / look

I look forward to meeting you.
______________________________
Objective: By rearranging the
2- our / I am / confirm / appointment / to / writing given phrases, you practice
______________________________ constructing grammatically
I am writing to confirm our appointment.
correct sentences. you learn
3. new/ your/ enjoy /will / you / I am / sure /job to identify the subject, verb,
______________________________ and other components
I am sure you will enjoy your new job..
necessary for a complete
4. / accept / apologies/ for / coming/ not / my /Please sentence.
______________________________
Please accept my apologies for not coming.

5. have/ a safe / journey /hope / you/I I

________________
I hope you have a safe journey .
 Ex 6:Which of the following are features of formal/informal writing? Tick
true.
The features of writing Formal Informal

1. Using greetings like: Dear Sir or Madam, / Dear Mr, … / Dear

Mrs, … 
2. Using contractions, e.g. I’m, I’ll, isn’t, I’ve, Don’t, didn’t,
He’s …...etc. 
3. Using longer words and sentences instead of shorter
common words. 
4. Using abbreviations e.g. thx = thanks / OMG = Oh, my
God. /ASAP. 
5. Using imperatives, e.g. tell me, send me, help me, Don’t
……… . 
6. Ending the e-mail using: yours sincerely / your faithfully.

7. Signing off by the full name of the writer and his/her
position. 
 Ex:7 Formal and informal email phrases and structure
Choose the correct answer :
1. 'Mr' is used for:………………………..

[Link] [Link] [Link] women

[Link] is used for……………………..

[Link] women
[Link] [Link]

[Link] you know the recipient is John Smith, the most conventional formal salutation is:
………………………………
[Link] Mr. John Smith
[Link] John [Link] Smith

4. f I want to ask questions about my friend’s opinion, I could say:………………………….

1.I’m writing to ask about your [Link] me know what you think 3. "Please provide your feedback or thoughts on the
opinion matter."
5. A friendly way of signing off ,is : …………………………

[Link] sincerely [Link] faithfully

3. Best wishes

6. I look forward to ........... from you.

[Link] you 2. hearing [Link]

[Link] learn about formal and informal emails.

 Critical thinking Question
What questions would you ask?

You will be emailing a tourist information center to get information about a

tour of London.
What questions would you ask?
Objective :you engage in critical thinking by
considering the information you require for
planning a tour. This process helps you develop
problem-solving skills and make informed
decisions regarding your tour plans. you learn the
importance of asking relevant and specific
questions to gather the necessary information for
planning a tour.
 Assessment (1) (5 minutes)
 Read the statements and decide whether they are (T) or (F)
Statements (T) or (F)

1- We usually write formal emails to our friends and relatives f

2- The end of formal emails should be very polite. T
3- We can use short forms when writing formal emails.
f
4- Formal emails are written to one’s teachers, bosses or
managers. T
5- The language of a formal email is not conversational and
chatty. T
6. Hi, is most appropriate for an informal email to a friend.
T
7. Yours sincerely, is most suitable for an informal email.
f
8. Best wishes, is most suitable for an informal email.
 Learning Objectives

 To create a short informal e-mail.

Steps for writing an informal
email
Begin with a Thank the State your
greeting recipient purpose

Add your
End with a
closing
closing
remarks

To create a short informal email apologizing for not accepting an invitation or an informal email
Writing (assessment 2) Choose one of the following topics:
[Link] friend Alex has invited you to his birthday party. However, you will not be able to go. Write
Alex an email in respond to this situation. (80-100) words)
Dear Alex,
……………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………
……………………………………………………………………………………………………………………

[Link] have purchased a new car and have decided to write an email to your best friend to describe the car
and its specifications you may use the following table:

Cost 10,000 BD
Top speed 250 kilometers per hour
Fuel consumption 10 miles per liter
Safety rating 3 stars
Engine size V8 5.6
Camera Yes, (rear only)
Special features Automatic sunroof. luxury leather seats
Color Blue

Dear Ali,
…………………………………………………………………………………………………………………… /10
Sample Answer

Dear Alex,
I hope this email finds you well. Thank you so much for inviting me to your birthday party.
I truly appreciate your thoughtfulness and I'm honored to be included in your celebration.

Unfortunately, I won't be able to attend your party as I have a prior commitment that I
cannot change. I'm sorry for any disappointment this may cause, as I would have loved to
be there to celebrate with you. I hope you have an amazing birthday filled with joy,
laughter, and wonderful memories. I'll reach out to you soon to catch up and make it up to
you for missing the party.
Once again, thank you for the invitation, and I wish you the happiest of birthdays!

Warm regards,