Conducting Focus Groups
What is a focus group?
A focus group is a small group discussion
guided by a trained leader, used to learn
more about opinions on a designated
topic, and then guide future action.
How are focus groups different
from regular “groups”?
• They are focused on a specific topic
• They have a trained facilitator
• Members of the group are encouraged to
talk openly about their opinions and respond
to other members
When should you use a focus
group?
• When considering introducing a new
program or service
• When the main concern is depth or shading
of opinion
• When you want to ask questions that can’t
easily be asked or answered in a written
survey
How to Conduct a Focus Group:
Before the meeting:
• Recheck your goals
• Consider other methods
• Find a good leader
• Find a recorder
• Decide who should be invited
• Decide about incentives
How to Conduct a Focus Group:
Before the meeting:
• Decide on the meeting particulars.
• Prepare your questions.
• Recruit your members.
• Review the arrangements.
How to Conduct a Focus Group:
When the group meets:
• Thank people for coming.
• Review the group's purpose and goals.
• Explain how the meeting will proceed and how
members can contribute.
• Set the tone by asking an opening question and
making sure all opinions on that question are
heard.
How to Conduct a Focus Group:
When the group meets:
• Ask further questions in the same general
manner.
• When all your questions have been asked, ask if
anyone has any other comments to make.
• Tell the group about any next steps that will occur
and what they can expect to happen now.
• Thank the group for coming!
How to Conduct a Focus Group:
After the meeting meets:
• Make a transcript or written summary of
the meeting.
• Examine the data for patterns, themes,
new questions, and conclusions.
• Share the results with the group.
• Use the results.