TRENDS AND
ISSUES IN ICT
Quarter 1: Module 2
Objectives
• Identify and describe ICT trends
• demonstrate proficiency in using ICT tools
• Promote environmental responsibility in ICT
usage.
ICT has become recognized as an important and appreciated
element within the present Organizational structure.
ICT trends
there's a huge volume of knowledge on the patterns, but for our
lesson, we'll just accentuate the following patterns.
• Superapps, the ICT supertrend
Asia, particularly China, is the origin of this idea. These are
applications that combine a lot of services so users can have access
to a single application that does everything. The services include a
dedicated messaging area and a bank transfer area. As they boos
their competitiveness and foster customer loyalty, they are
becoming more and more well-known among businesses.
• Explosion of the metaverse in the business world
With the creation of virtual spaces that can blur physical
barriers, the virtual world hopes to realize its great potential and
excel in important fields like the potential to change the way
people live, work, and shop.
Digital twins Not only can this technology create sets of digital
duplicates of spaces, elements, and systems to manage errors,
save costs, and produce more accurate products.
• MedTech, the revolution in medicine
The convergence of IoT and MedTech represents a significant
chance to leverage digital technologies like virtual care, RPA, AI,
and others to overcome obstacles and settle disputes in the
modern healthcare industry.
• Artificial Intelligence and Cybersecurity
The primary goal of this technology is to increase data
security on smart networks; therefore, businesses should
prioritize optimizing smart device security capabilities.
• Blockchain, one of the most secure ICT trends
guarantees that the integrity of data is maintained while
doing away with single control over information and
party middlemen. To enable the automation of
transactions and communications, the data are thus
stored in a highly secure and encrypted manner, thereby
providing an unquestionable boost to digital identity.
Emerging Trends and
In ICT
Issues
TechVoc
Congres
TRENDS EXAMPLE
1. AI Democratization: AI is no longer just for tech giants. Small businesses can use AI-powered chatbots for customer
Affordable, user-friendly tools are making AI accessible to service, while freelance writers can leverage AI writing
businesses and individuals. assistants to improve their efficiency.
[Link] AI: This advanced form of AI can An AI can generate product mockups for a clothing brand or
create entirely new content, from realistic compose a personalized birthday poem.
images and videos to compelling music and
even writing different kinds of creative text
formats.
[Link] Computing: While still in its early Quantum computing could accelerate the development of
stages, quantum computers are poised to new, life-saving medications by simulating complex
molecules.
revolutionize fields like drug discovery,
materials science, and financial modeling.
4.5G Expansion and Edge Computing: The Self-driving cars rely on edge computing to analyze sensor
rollout of 5G networks provides faster data data and make split-second decisions.
speeds and lower latency, enabling real-time
processing at the network edge.
[Link] of IT and Security: Security TechVoc
Companies are adopting a "zero trust" approach, constantly
is no longer an afterthought; it's becoming an
integral part of IT infrastructure.
Congres
verifying user identities to prevent unauthorized access.
TRENDS EXAMPLE
6. Focus on Business Outcomes: IT investments are Instead of simply buying new software, companies will
increasingly scrutinized for their ability to deliver tangible prioritize solutions that directly improve productivity or
business benefits. customer satisfaction.
[Link]-centered AI: AI development is Doctors may use AI to analyze medical images for potential
shifting towards collaboration between diagnoses but retain the final decision-making authority.
humans and machines, leveraging human
expertise for tasks like decision-making and
ethical considerations.
[Link] Rise of Low-Code/No-Code Citizen developers in marketing teams can create custom
Development: Platforms that allow users applications for social media campaigns without needing
extensive programming knowledge.
with minimal coding experience to build
applications are democratizing software
development.
[Link] Reality (XR) for Training and Pilots can train in VR simulators to practice emergency
Education: Virtual Reality (VR) and landings before flying real airplanes.
Augmented Reality (AR) are increasingly used
for immersive training simulations and
educational experiences. TechVoc
[Link] Technologies: The ICT sector Congres
Companies are designing data centers that utilize renewable
energy sources and implement cooling systems that
Cloud computing Augmented and virtual reality
Big data analytics Distributed ledger technology
(e.g., blockchain)
Internet of things and connected 3D and 4D printing and modelling
devices
Encryption and cybersecurity Power storage and generation
Artificial intelligence New materials
(e.g., nanotubes, graphene)
Text, image and voice processing Biotechnology
E-commerce and digital trade Robots, humanoid
Robots, non-humanoid Quantum computing
(e.g., industrial automation, drones) TechVoc
Congres
Issues
These trends are accompanied by challenges that need to be addressed:
• Digital Divide: Unequal access to technology and ICT skills continues to be a
major concern.
• Cybersecurity Threats: As technology advances, so do cyber threats, requiring
constant vigilance and robust security measures.
• Data Privacy: The vast amount of data collected raises concerns about user
privacy and the need for strong data protection regulations.
• Ethical Considerations with AI: Bias in AI algorithms and the potential misuse
of AI for surveillance or manipulation are ongoing concerns.
• AI and Job Displacement: Automation through AI may lead to job losses in
some sectors, requiring workforce retraining and social safety nets.
TechVoc
Congres
Issues in Information and Communications Technology
(ICT)
Cybersecurity threats: With the increasing reliance on
digital systems and the internet, cybersecurity threats
such as hacking, malware, phishing, and cyber attacks
have become a significant concern for individuals,
businesses, and governments. Protecting sensitive data
and critical infrastructure from cyber threats is a top
priority.
Data privacy and regulation: The collection, storage,
and use of personal data by companies and organizations
have raised concerns about data privacy.
Issues in Information and Communications Technology
(ICT)
Artificial Intelligence (AI) and automation: The rapid
development of AI and automation technologies has
raised concerns about job displacement, algorithmic bias,
and ethical implications.
Slow Internet Connections: Causes like network
congestion, distance from server, outdated hardware or
software
Viruses: Different types like trojans, worms, ransomware
that can corrupt data, steal info. How they spread through
downloads, emails, networks.
Other potential issues:
E-waste and environmental impact of
hardware/devices
IT personnel shortages and skills gaps
Digital divide and access inequalities
Ethical issues around AI, autonomous
systems
Regulation and governance of emerging
technologies
Data Privacy
and Security
As data collection
increases, concerns
about how personal
information is
stored, used, and
shared are growing.
DIGITAL
DIVIDE:
The gap between
those who have
access to digital
technologies and
those who do not.
Despite advances, many
regions and populations lack
adequate access to ICT
resources, leading to
disparities in education,
economic opportunities, and
social inclusion. Efforts are
needed to bridge this divide
through infrastructure
development and digital
literacy programs.
ETHICAL
AI
ISSUE
S
The use of AI raises ethical
concerns regarding bias,
transparency, and
accountability.
AI systems can perpetuate
biases if not properly
managed. Ensuring ethical AI
involves developing fair
algorithms, transparent
decision-making processes,
and accountability measures.
JOB
DISPLACEMENT:
Automation and AI may
lead to job displacement in
certain sectors.
While technology creates new
opportunities, it also threatens
traditional jobs. Workforce
retraining and education
programs are essential to
equip workers with skills for
the digital economy.
ENVIRONMENTAL
IMPACT:
Issue: ICT infrastructure
and devices contribute
to electronic waste and
energy consumption.
Sustainable practices in
manufacturing, recycling,
and energy-efficient
technologies are necessary
to mitigate the
environmental impact of ICT.
REGULATION
AND
GOVERNANCE:
Rapid technological
advancements often
outpace regulatory
frameworks.
Governments and
organizations must develop
and update regulations to
address issues like
cybersecurity, data privacy,
and digital ethics to protect
users and ensure fair
CONCLUSIO
N
By understanding these developments, they can adapt to
changes, leverage new opportunities, and address
challenges effectively. Continuous learning and proactive
engagement with ICT trends will empower learners to thrive
in a technology-driven world.
Quiz #2
What major concern arises from the gap between those
who have access to digital technologies and those who do
not?
a) Cybersecurity threats
b) Digital Divide
c) Data Privacy issues
d) Ethical concerns
Which issue involves protecting systems, networks, and
data from digital attacks?
a) Environmental Impact
b) Job Displacement
c) Cybersecurity
d) Ethical AI
What ethical concern is associated with the use of Artificial
Intelligence (AI)?
a) Data Privacy
b) Digital Divide
c) Bias and lack of transparency
d) Environmental Impact
What environmental impact is associated with ICT usage?
a) Increased electronic waste and energy consumption
b) Decreased carbon emissions
c) Improved air quality
d) Reduced water pollution
What issue involves regulations and governance to address
challenges like cybersecurity and data privacy?
a) Digital Divide
b) Job Displacement
c) Regulation and Governance
d) Ethical AI
ANSWER KEY
1.b) Digital Divide
2.c) Cybersecurity
3.c) Bias and lack of transparency
4.a) Increased electronic waste and
energy consumption
5.c) Regulation and Governance
ANSWER KEY
1.b) Digital Divide
2.c) Cybersecurity
3.c) Bias and lack of transparency
4.a) Increased electronic waste and
energy consumption
5.c) Regulation and Governance
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