Safety Awareness (TOP)

Date

Vessel name
 Agenda

Part 01 Safety Moment/Specifics/Introductions

Part 02 Safety Awareness

Part 03 Proactive tools

Part 04 Task Observation Process

Part 05 HSE Culture

Part 06 Discussion
 Introductions

 Introduction - who you are?

 What you do?

 How long you have been working in Marine

seismic? Working at sea?
Our goals for QHSE performance:

To acquire excellent quality seismic data with:

 No harm to people;

 No accidents;

 And no damage to the environment.

Our Global HSE performance
Although CGGVeritas has shown improvement
in reactive indicators.

Bottom line, employees continue to be injured.

Global HSE Performance Jan – June 2009

 Global fleet Jan – June 2009

 LTIF at 0.93, target 0.3

 TRCF at 2.79, target 3.0

 Averaging - 3 per month

Includes Wavefield statistics

Safety Awareness

A three phase plan with a focus on behavior:

 QHSE induction/orientation

 Workshops to increase awareness and improve

our safety culture

 Task Observation Process

Basketball
Focus

Test [Link]
Risk – what is it? How do we manage it?
What’s to be gained vs. what’s to be lost?
Risk Management

Identify all loss

exposures
(risks to people,
property,
process,
environment).

Evaluate the level of

Monitor the risk presented by
Plan each exposure.

Implement the Develop a

Plan Risk Control Plan
Continual improvement

Through this process, every activity has a

phase of preparation, action, reflection and
adjustment to the changed environment.

If you skip one phase, the intended results are not achieved.
Reactive
Reactive versus Proactive

Losses

Incidents

Reportable Cases

Near Misses
Hazard / Near Miss Hazard identification
reporting / follow up
Task Observations
Proactive
Reduces loss,
injuries and incidents
Risk Management

Most injuries, incidents,

losses occur because
hazards are not identified
during routine work
activities.

Investing the time to

step through the task
and identify hazards
significantly reduces the likelihood
of loss. Stepback and Job Safety
analysis techniques provide a
simple method to -
“reduce the probability of loss”.
Stepback

A process that identifies hazards before a task is started;

Based on “engaging the

mind before the hands”;

 Physically Stepback from

the job;

 Invest the time to step

through the job in your
mind;
 What could go wrong?
 How can I control the
hazards?
 Job Safety Analysis
A process which assists to identify and eliminate workplace
hazards. The process is:
(1) Break the job down into steps;
(2) Identify the hazards associated with each step;
(3) Decide what actions are necessary to eliminate
or control hazards;
(4) Should become a standard (site) working
procedure.
Job Safety Analysis for XYZ Job
STEPS HAZARDS CONTROLS
1. Isolate vessel 1. Manual handling valves 1. Use valve key as required

2. etc................................ 2. etc................................ 2. etc................................

3. ..................................... 3. ..................................... 3. .....................................

Toolbox meetings

 Planning

 Potential hazards

 Control measures
 In summary

Our goal:

 Stop and think

 What are the steps to the task?
 What are the hazards? What could go wrong?
 What can we do to control those hazards or
potential loss?
 After we have implemented the control measures,
is it safe to do the task?
 Don’t forget, stop the task if things aren’t going
right.
Task Observation Process (TOP)

The task observation process is merging the best

of two processes.
 Reporting format reviewed and revised.
 Management involvement mandatory.
 We will involve sub-contractors.
 Behavioral Safety Committee on board.
 Recognition system.
 Observable actions on crew forms and task
observation forms.
What is TOP?

 TOP is a site and employee driven process

focusing on the human factor.

 Our goal is to create a team approach

towards safety where everyone is focused
on achieving a safer work environment.

 Together Everyone Achieves More !

 Why do we need TOP?

We are not focused solely on getting the job done!

 When we analyze incidents

What might have prevented these injuries?

Behavior
62.9%

Analysis of 40
recordable
Behavior and conditions injuries in 2008
37.1%
Causes Of Injuries NO YES

 Behavior plays only a very minor role in

causing injuries.

 All injuries are caused solely by conditions.

 Most serious injuries are caused by a

combination of behavior and conditions.
 Why Behavioral Safety?

 Human behavior is a causal factor in over 80% of

the injuries that occur on our crews.

 We do things right the first time.

 Increases efficiency and productivity without

sacrificing safety.
What is the Task Observation Process?
How does it work?

 A trained observer will ask someone who is

conducting an activity permission to conduct an
observation;

 The observation should take about three minutes

to complete.

 The observer and observee will then have a three

minute discussion about the observation, pointing
out what was done well (positive reinforcement);
 How does it work? (Continued)

 If observed, pointing out a concern;

 Basically a one on one discussion about

safety;

 The observation is entered into PRISM.

Everything Safety

 List 10 CGGVeritas safety efforts

 Examples
 Standard that employees use PPE
 Conducting hazard assessments
 Supplying safety glasses
Current Safety Efforts
 Policies and procedures
 Formal and informal training
 Safety meetings
 Monitoring and reminders
 Audits and inspections
 Safety awards / competitions

 Do all of the programs you listed fall into

one of these categories?
Effective Programs

 Effective programs to promote safety

practices provide:
 Clear instructions
 Frequent and immediate feedback.
 Which of the programs on the list provide
instructions?
 Which provide immediate feedback?
 To increase the effectiveness of our
safety program, we are adding the TOP
process.
Penny toss
Feedback

 Penny Toss

 Main Points
1. ?
2. ?
3. ?
Benefits of Feedback
 Raises awareness and reduces
complacency about hazards

 Makes sure everyone is following the

same procedures

 Experienced people can share tips with

new people
Other Benefits of Feedback
 Allows our crews to
fix some hazards
immediately

 Observer becomes
more likely to use
safe practices
consistently
End of Module
Safety Awareness (TOP)

Date

Vessel name
CGGVeritas Marine TOP Process

 Marine Observation and Feedback Process:

 All personnel trained in the observation

process;

 Recommend at least two observations per

rotation/per person;

 One checklist (see handouts) for all areas.

Task Observation Process form

 Anonymous
 Voluntary (not for
management)
 Immediate feedback
 Positive focus
 Short and sweet
 Blame free
 Major Components of TOP

 People observe and discuss significant

safety practices

 Vessel Steering Committee

 Analyzes data
 Recommends actions for improvement
 Sets goals and provides crew with awards
for achieving goals
CGGVeritas Marine TOP Process

 Vessel steering committee

 Post graphs and summaries in common
areas.
 Major Components of TOP

 Recognize individuals for participation

 For completing an observation that meets
the quality definition
 For being a member of the Vessel Steering
Committee

 Crew management and crew members

implement proactive actions
 CGGVeritas Marine TOP - initially

 Crewmembers enter observations in the

PRISM database and drops off completed
checklists in the Party Manager’s office by
the end of the shift.

 Completed checklists will be filed for use

by the Site Committee.
Goals and Awards

 Measures on which goals will be set (initially) include

 Participation: Percent of people completing two

observations per trip

 Number of observations

 Percent quality observations

 Percent excellent on target practice

Conducting Observations

 Six Steps to Conducting an Observation

1. ?
2. ?
3. ?
4. ?
5. ?
6. ?
Any tips for Feedback?
 Observation Checklist

 Targets only significant practices

 Based on analysis of incidents

 Practices are pinpointed

 Observable
 Objective
 Specific

 Checklist are simple and short

First Work Video

 Use checklist #1
 Observe the employee
 Record
 Excellent, Concern

 Not applicable – leave blank

 Describe positive/concerns

 Pick practices for feedback

 Vantage 1 July 2009 string [Link]
Basic Feedback Model

 Describe the action or result, not the

person
 Ex. “I noticed you put your tools in
the toolbox before you started the
machine.”
NOT “I thought you were careful.”
 Describe reason for the practice
 Ex. “That will prevent you from
tripping.”
Basic Feedback Model

 Listen to the response

 For concerns - make a suggestion or

request

 Ex. “Is it possible to stand over

here when you start it up?”
 Reinforce Safe Practices

 Emphasize the positive

 “Here are some things I really liked...”

 “Here are some ways that you are cutting

your risk...”

 “Some practices that I thought helped your

safety are ...”
Positive Feedback

 Role play providing POSITIVE feedback

based on your first observation

 Only provide POSITIVE feedback

 Use Feedback Worksheet

 Rotate roles
1st observation
Discussing Concerns

 Be clear about areas needing improvement

 “Here are some things I am concerned

about.

 When you…, you might…

 How about...?”
 Discussing Concerns

 Role play providing your CORRECTIVE

feedback now

 From your Task Observation Form

 Rotate roles

Part 2 – observation
Handling Difficulties

 What kinds of challenging situations might

you encounter?

 What is the best way to handle them?

Handling Conflict

Step 2
Step 1 Step 3
If it can’t be
Talk with the Consult with
resolved together,
individual. Try to other resources
discuss the issue
understand the when appropriate.
(anonymously)
observee’s
in a safety
point of view.
meeting.

Primary rule: Don’t argue

Words To Watch

 Avoid words:  Do Use

 “Wrong”  “Concern”
 “Unsafe”  “Possible result”
 “Bad”  “At-risk”
 “Dangerous”  “I liked…”
 “Right”
Feedback NO YES

 Completely review every item on the checklist

with the person.

 Make sure they don’t say anything.

 Make sure they don’t see the checklist.

 Focus only on your concerns.

Benefits of TOP

 It allows the vessel steering

committee to analyze their
activities;

 Take action towards concerns

reducing the risks associated with
operations and our work
environment.
How does it benefit us?

 Once someone has done a few

observations, they get the checklist in their
mind and they think about what they are
doing before they engage in a task.

 It allows us to pinpoint behavioral areas for

improvement on that specific crew. We can
focus on reducing injuries related to slip
and trip hazards, body mechanics, etc.,
Examples of analysis data
Employed by – stat’s for 2008

35% 65%
Behaviors that would have prevented the injury
Location
Activity
Position on board
By experience
Hazard effect – 47 injuries, Jan – Mar 2009
Hazard source – 47 injuries, Jan – Mar 2009
Location of injuries – 47 injuries, Jan – Mar 2009
 Added benefits

TOP fits well into the existing structure of our

management system (PRISM).

PRISM

Behavioral Safety compliments other proactive tools:

Stepback, Job Safety Analysis, hazard/near miss
reporting, risk analysis and audits/inspections.
Final check!! NO YES

 The purpose of observations is to catch

people working unsafely.
 The main component of the Task Observation
Process is observation and feedback.
 This process is different because:
 Uses positive reinforcement
 Is designed and managed by the crew.

 I will conduct an observation and give feedback.

Our goals are:

To acquire excellent quality seismic data

with:

 No harm to people;

 No accidents;

 And no damage to the environment.

All of us are (I am), responsible for safety
c ati ng Ex p
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Identifying & Sharing safety
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End of Module Ac
Intervening
HSE Performance over time

Time
Culture Ladder

Increasingly
informed

Increasing
Trust/Accountability

HSE [Link]
Culture Ladder

Evaluation forms
Task Observation Process (TOP)

Steering Committee Training