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Witel Bandung B2B Growth Strategy

Witel Bandung aims to enhance growth and profitability in the B2B sector through improved customer experience and engagement strategies. The leadership team, led by GM Ferry Zuljanna, focuses on delivering remarkable products and services while fostering talent and collaboration within the Telkom Group. The document outlines the organizational structure and account management teams dedicated to achieving these goals.

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Nur Efni
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0% found this document useful (0 votes)
84 views6 pages

Witel Bandung B2B Growth Strategy

Witel Bandung aims to enhance growth and profitability in the B2B sector through improved customer experience and engagement strategies. The leadership team, led by GM Ferry Zuljanna, focuses on delivering remarkable products and services while fostering talent and collaboration within the Telkom Group. The document outlines the organizational structure and account management teams dedicated to achieving these goals.

Uploaded by

Nur Efni
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

PROFIL

WITEL
BANDUNG
Agustus 2024

Presented by:
Ferry Zuljanna
GM Witel Bandung
01 CULTURE WITEL BANDUNG

GROWTH JAWARA B2B


Boost GROWTH & Profitability thru Penetration, Acquisition, & Sustaining
Memimpin Pasar B2B di Wilayah Bandung Raya dengan Memberikan Best
Service dan Pertumbuhan Profitabilitas Positif
REMARKABLE
Reinforce REMARKABLE B2B Product for Targeted Segments
AMANKAN CUSTOMER JOURNEY
Memaksimalkan Customer Experience, Loyalty dan Customer Satisfaction
ENGAGE
ENGAGE Account & Community Channel for Customer Delight
GALI TERUS POTENSI
AMAZE Menggali Potensi Bisnis dan Cara Baru dalam Pemenangan Bisnis B2B
AMAZE End-to-End Customer Journey

OLAH BUDAYA TERBAIK


TALENT Operasional yang Excellence dengan Sinergi dan Kolaborasi Telkom Group
Grooming TALENT & Culture for Achievement Fanatism

Memberikan hasil yang TERBAIK atas Transformasi Pangjagona berarti menjadi yang TERBAIK dalam bisnis
Perusahaan melalui pertumbuhan bisnis yang positif, serta B2B di area Bandung Raya dengan memberikan solusi
memberikan best customer experience bersama talent tepat guna dan layanan terbaik bagi pelanggan bersama
Telkom Group terbaik. kolaborasi Telkom Group.
03 OUR SENIOR LEADERS

GENERAL MANAGER

FERRY ZULJANNA
730502

MGR BUSINESS SERVICE MGR GOVT SERVICE MGR PERF, RISK &
QOS
TENNY FARYANI RIZKI PUSPITASARI FERIDA ARYANTI
840053 810049 890028

MGR SS & GS HEAD OF TELKOM HEAD OF TELKOM


SUMEDANG SOREANG
RIESYA VIRA SMARA YUDHA R. KIKI ERIK
RACHMASARIE 720295 HERMAYA
910011 790121

HEAD OF TELKOM
PADALARANG
SYARIAH SAGALA
680449
OUR ACCOUNT MANAGERS (BUSINESS
06 SERVICE)

15 AM 4 AM 3 AM 8 AM
BUSINESS SERVICE ORGANIK PRO-HIRE AMEX

BS – ACCOUNT MANAGER BS – ACCOUNT MANAGER BS – ACCOUNT MANAGER BS – ACCOUNT MANAGER


1 2 2
SANDRO PIBA SNF ANBARSARI ANISA EKA KHALFAN NADHIEF P
900090 930434 DESTIYANA W
980016 990067

BS – ACCOUNT MANAGER BS – ACCOUNT MANAGER BS – ACCOUNT MANAGER BS - AMEX


2 2 2
MEGA ANGGARA KURNIAWATI LEDITYA MARINA MUHAMAD YANDI J
877134 956179 FERISCA 403135
866140

BS - AMEX BS - AMEX BS - AMEX BS - AMEX

MUHAMMAD RANDI F RACHMAN FUTHU R WIDIYANTO ABRAHAM HENRIKUS


405538 404262 HATMOKO GS
403138 405310

BS - AMEX BS - AMEX BS - AMEX

DERI TRIAWAN DINO GEOFANI AHMAD SULAEMAN


ANUGRAH 401415 405860
403695
OUR ACCOUNT MANAGERS (LGS &
07 ES)
6 AM 4 AM 2 AM 12 AM 8 AM 1 AM 3 AM
GOVERNMENT ENTERPRISE
ORGANIK AMEX SERVICE
ORGANIK PRO-HIRE AMEX
SERVICE

ES – SENIOR ACCOUNT ES – SENIOR ACCOUNT


MANAGER MANAGER
WIDA AISYIYYAH RIZKY WILDAN
820051 PRATAMA
910029
LGS – ACCOUNT LGS – ACCOUNT
MANAGER MANAGER 1
ES – ACCOUNT
REGITA PUTRI BASTIAN RAMADHAN MANAGER
ES – ACCOUNT
MANAGER 1
SOMANTRI 940440 LUQMAN ABDUL FADHILA
930072 HAKIM RACHMAWATI
950114 900151

ES – ACCOUNT ES - ACCOUNT
LGS – ACCOUNT LGS – ACCOUNT MANAGER 1 MANAGER 1
MANAGER 2 MANAGER 2 MUHAMAD FARIZ SYAFWAN
AGUNG NUGRAHA
SANG HYANG WANDA NASHIHA ADELINA 960210
C 95605 880107
940490
ES – ACCOUNT ES – ACCOUNT MANAGER
MANAGER 2 2
SARAH KHAIRUNNISA MUHAMMAD ARIQ
990162 ANHASDIO
980178
LGS - AMEX LGS - AMEX

ARFIN HASMI EDO SATYA PRATAMA ES – ACCOUNT ES – AMEX


403564 406079 MANAGER 2
RATU INTAN ALDA DESTIYANA F.
866195 403425

ES – AMEX ES – AMEX

WIDIYANTO HATMOKO ZULHAMID KAUTSAR


403138 403424
THANK YOU
Witel Bandung, Pangjagona Joss!

@lifeattelkombandung & @indibiz.bandung

Jl. Lembong No.11, Braga, Kec. Sumur Bandung, Kota Bandung, Jawa Barat 40111

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