System Development Methods
CT00046-3-2
Information Systems
Development Methods
Topic & Structure of the lesson
Revisiting Information Systems (IS)
System Development Lifecycle (SDLC)
SDLC Phases
Information Systems (IS) Development Methodologies.
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Learning Outcomes
By the end of this lecture, you should be able to :
1. Define Information Systems (IS) and describe its
components.
2. Describe System Development Lifecycle (SDLC)
and the SDLC phases.
3. Define IS methodologies.
4. Identify people involved in the development of IS.
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Key Terms you must be able to use
If you have mastered this topic, you should be able to
use the following terms correctly in your assignment
and exam:
Information System (IS)
Systems Development Lifecycle (SDLC)
SDLC Phases
IS Methodologies
People involved in the development of IS
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Information System (IS)
Definitions:
Interrelated components functioning
System together to achieve an outcome.
Collection of interrelated components that collect,
Informatio
process, store, and provide as output information
n System
needed to complete tasks (Satzinger, et al.,
2015).
An information system is a set of related
components that produces specific results (Shelly
and Rosenblatt, 2012).
An information system is an arrangement of
people, data, processes, communications, and
information technology that interact to support
and improve day-to-day operations in a business,
as well as support the problem-solving and
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decision-making needs of management and users
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Information Systems (IS) Components
An information system has five key components:
hardware, software, data, processes, and
people.
Hardware consists of everything in the physical layer
of the information system.
For example, hardware can include servers,
workstations, networks, telecommunications,
equipment, fibre-optic cables, mobile devices,
scanners, digital capture devices, and other
technology-based infrastructure.
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Information Systems (IS) Components
Cont.
Software refers to the programs that control the
hardware and produce the desired information or results.
Software consists of system software and application
software.
System software manages the hardware components.
Examples: the operating system, security software that
protects the computer from intrusion, device drivers
that communicate with hardware such as printers, and
utility programs that handle specific tasks such as data
backup and disk management.
Application software consists of programs that
support day-to-day business functions and provide
users with the information they require. Examples of
company-wide applications, include order processing
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Information Systems (IS) Components
Cont.
People who will interact and use the system.
People who have an interest in an information
system are called stakeholders. Stakeholders
include the management group responsible for the
system.
The users (sometimes called end users) inside
and outside the company who will interact with the
system.
IT staff members, such as systems analysts,
programmers, and network administrators who
develop and support the system.
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Information Systems (IS) Components
Cont.
Data is the raw material that an information
system transforms into useful information.
An information system can store data in various
locations, called tables. By linking the tables,
the system can extract specific information.
Processes/Procedures describe the tasks and
business functions that users, managers, and IT
staff members perform to achieve specific results.
Processes are the building blocks of an
information system because they represent
actual day-to-day business operations.
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Information System (IS)
Components Cont.
People who will
interact and use the
system includes
technical and non-
technical people.
All physical
components of the
information Describes the tasks
system. and business
functions that
users, managers,
and IT staff
members perform
to achieve specific
Programs that results.
control the
hardware and
produce the The raw material that
desired an information
information or system transforms
results. into useful
information.
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The Importance of Information
Systems
Reasons why information systems are important
for businesses:
To make the information accurate, that can be
quickly accessed on demand.
An effective information system can entitle an
organization with better planning, decision-
making and hence desired results.
Constantly being developed to make business
more competitive, impact productivity and
profits
Keys to successful information systems
development:
Thorough systems analysis and design
Slide Title
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Systems Development Life Cycle
(SDLC)
Definitions:
System development lifecycle (SDLC) is
the entire process consisting of all activities
required to build, launch, and maintain an
information system (Satzinger, et al., 2015).
SDLC is a series of phases to plan, analyze,
design, implement, and support an
information system (Shelly and Rosenblatt,
2012).
A simplified definition – SDLC is a GENERAL
RECEPIE to ‘cook-up’ an Information System.
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Facts about SDLC
SDLC acts as the basis for System Development
Methodologies (SDM)
SDLC is not IS Development Methodology
SDLC can be generally used to manage any IT-based
projects.
SDLC has techniques to guide a developer and provides the
overall framework for managing systems development
process.
Identify the problem or need and obtain approval
Plan and monitor the project
Discover and understand the details of the problem or
need
Design the system components that solve the problem or
satisfy the need
Build, test, and integrate the system components
Complete system tests and then deploy the solution
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SDLC and Problem Solving
Pro
jec
t
• Organization recognizes problem
Pla
nni
ng
• Project team investigates, understands
An
aly problem and solution requirements
sis
De • Solution is specified in detail
sig
n
Im
ple
• System that solves problem is built and
me
nta
installed
tio
n
• System used, maintained, and enhanced to
Su
pp continue to provide intended benefits
ort
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Systems Development Life Cycle
(SDLC)
SDLC shows main stages:
1. PLANNING
2. ANALYSIS
3. DESIGN
4. IMPLEMENTATION
5. MAINTENANCE
• (if any major problems,
then back to planning)
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PHASE-1 – Planning
System Planning sub-phases:
Define business problem and scope
Produce detailed project schedule
Project initial and feasibility studies
Economic, organizational, technical, resource, and
schedule
Staff the project (resource management)
Launch project official announcement
Input: Problem Statements
Output: Feasibility Study Report, Initial Study Report,
Project
PLANNING
Proposal.
ANALYSIS DESIGN
IMPLEMENTATIO
MAINTENANCE
N
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PHASE-2 – Analysis
System analysis sub-phases:
Gather information to learn problem domain
Define system requirements
Prioritize requirements
Generate and evaluate alternatives
Review recommendations with management
Popular techniques used:
Data Mining
Data visualization
Statistical Analysis
Input: Feasibility Study Report, Initial Study Report,
Project Proposal.
Output: System Requirement Specification (SRS)
IMPLEMENTATIO
PLANNING ANALYSIS DESIGN MAINTENANCE
N
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PHASE-3 - Design
System Design sub-phases:
Design and integrate the network
Design the application architecture
Design the user interfaces
Design the system interfaces
Design and integrate the database
Prototype for design details
Design and integrate system controls
Popular techniques used: Conceptual Design, Logical
design, Data Design / Modeling, Physical Design.
Input: System Requirement Specification (SRS)
Output: Design Specification
IMPLEMENTATIO
PLANNING ANALYSIS DESIGN MAINTENANCE
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N
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PHASE 4 – Implementation
System Implementation sub-phases:
Construct software components
Verify and test Convert data
Train users and document the system
Install the system
Popular techniques used: Unit testing, integration testing,
user acceptance testing, etc.
Input: Design Specification
Output: Fully functional system
IMPLEMENTATIO
PLANNING ANALYSIS DESIGN MAINTENANCE
N
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PHASE 5 – Review and
Maintenance
System Maintenance sub-phases:
Maintain system: Small patches, repairs, and updates
Enhance system: Small upgrades or enhancements to expand
system capabilities
Support users: Help desk and/or support team
Types of Maintenance:
Corrective - deals with the repair of faults or errors found in
day-today system functions.
Preventive - implementing changes to prevent the occurrence
of errors.
Adoptive - concerned with the change in the system that
takes place to make the system adaptable to new
environment such as to run the IS on a new operating system.
Perfective - concerned with the change in the system that
happens while adding new functionalities in the system.
IMPLEMENTATIO
PLANNING ANALYSIS DESIGN MAINTENANCE
N
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What is
IS Development Methodology?
Definition:
“A software development methodology or system
development methodology in software
engineering is a framework that is used to
structure, plan, and control the process of
developing an information system”.
Simplified Definition:
A Specific Recipe to ‘cook-up’ a specific type of
Information System
• (In comparison to SDLC which viewed as
GENERAL recipe)
Contains detailed steps to be carried out at specific
situations / specific type of project.
SDLC acts as the basis for IS Development
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What isSlide 5 (of 25)
Systems Development
Methodology ?
Some popular IS Development Methodologies
Waterfall Model – most basic methodology close to
the SDLC
Structured Systems Analysis And Design
Methodology (SSADM) – used for large database
projects
Web Information Systems Development
Methodology (WISDM) - used for web-based
projects
Spiral – used for project which has many sections but
need to be linked later.
Rapid Application Development (RAD) – used for
small and fast projects
Extreme Programming (XP) - For advance / heavy
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What makes up an
IS Development Methodology ?
A Methodology includes a collection of
techniques and tools that are used to complete
activities and tasks, including modelling, for every
aspect of the project.
Satzinger, Jackson and Burd (2012)
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What makes up an
IS Development Methodology ?
Methodologies use TOOLS and TECHNIQUES to carry out
tasks.
TOOLS – often CASE TOOLS includes any use of computer-
based support in the software development, help to simplify
the task.
Testing Tool to test other software.
Code Generator to generate programming codes from
design.
TECHNIQUES - different ways of doing things.
Prototyping – A model of the system developed to get
feedback
JAD - Meeting session for a group of users, managers and
IT professionals to gather information, discuss business
needs, and define the system requirements.
Fact-finding using techniques such as interviews, surveys,
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Methodologies
Models Examples:
Flowchart
Represent Use Case Diagram
some aspect Class Diagram
of the system Gantt Chart
Organization Chart
Examples:
Techniques Tools Visual Modelling
Guidelines to Software tool
help an applications Integrated
Examples: analyst to create Development
Interviewing complete a project Environment
Techniques task components Word Processor
OO programming techniques Automated Testing
Data Modelling Techniques Tool
Software Testing Techniques Code Generator
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People involved in the
Development of IS
A stakeholder is any person who has an interest in
an existing or new information system. Stakeholders
can be technical or nontechnical workers.
For information systems, the stakeholders can be
classified as:
System owners
System users
Systems analysts
Project Manager
System developers
System testers
System administrators
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People involved in the Development
of IS (Cont.)
System Owners are people who pay and own the system
User are people who directly/indirectly use the new system
System Analysts are people who must understand business
processes and document them carefully.
Project Manager is responsible for knowing the “who, what,
where, when and why” of the software project. This means
knowing the stakeholders of the project and being able to
effectively communicate with each of them.
Developers are responsible for using the technical
requirements for building the deliverables and communicating
the status of the software project to the Technical Lead or
Project Manager.
System Testers ensure that the software solution meets the
business requirements and that it is free of bugs, errors and
defects.
System Administrators: are people who ‘take-care’ of the
system after it is done
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Importance of using
IS Development Methodology
To ensure consistency in the management of
projects
To ensure the best techniques applied to carry
out a project.
Reduce time & cost
To improve the quality of work & system
Meet user requirement
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Summary
Information systems are important for businesses to make
the information accurate, provide better planning, decision-
making and make business more competitive.
The keys to successful information systems development are
thorough systems analysis and design.
SDLC is a series of phases to plan, analyze, design,
implement, and support an information system, and acts as
the basis for SDM.
SDM Contains detailed steps to be carried out in specific
situations / specific types of projects. It uses various tools and
techniques to carry out tasks.
Stakeholders are people who have an interest in an
information system and include technical or non-technical
people.
SDM helps to ensure consistency in the management of
projects, the best techniques applied to carry out a project,
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Question & Answer
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Next Session
Structured Methodologies.
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References
Tilley, S. (2019). Systems Analysis and Design
12th Edition. Cengage Learning. ISBN-13: 978-
0357117811. ISBN-10: 0357117816
Pressman, R., & Maxim, B. (2019). Software
Engineering: A Practitioner's Approach 9th Edition.
McGraw Hill. ISBN-13: 978-1259872976. ISBN-10:
1259872971
Dennis, A., Wixom, B,. & Roth, R.M. (2021).
Systems Analysis and Design 8th Edition. Wiley.
ISBN: 978-1-119-80378-2
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