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Satkaam Case Study Presentation

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Arnav Dadhich
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47 views5 pages

Satkaam Case Study Presentation

Uploaded by

Arnav Dadhich
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Satkaam Electric Scooter Case

Study
Key Analysis and Recommendations
Top 10 App Features - Mind Map
Customer Complaints Analysis
• 1. **Charge runs out without warning**:
• - Reasons: Inaccurate estimation, software
bugs.
• - Test Scenarios: Test charge level accuracy,
simulate edge cases.

• 2. **Outdated app information**:


• - Reasons: Poor synchronization, inefficient
APIs.
Data Integration Process -
Optimized Flow
Metrics for Success
• **Business Metrics:**
• - Sales growth: 50% increase in 6 months
• - Profit margin: Achieve 10% per vehicle
• - Market share: Reach 2nd position
• - Customer retention: Increase repeat
purchases
• - CSAT: Measure satisfaction

• **Operational Metrics:**

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