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Mastering Interpersonal Skills at Work

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tinkyghosal
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51 views8 pages

Mastering Interpersonal Skills at Work

Uploaded by

tinkyghosal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

Workplace Dynamics

Interpersonal Skills
Interpersonal Skills
Soft Skills like
• Communication Skills
• Active Listening Skills
• Positive Body Language
• Positive Attitude
• Team Work People with good interpersonal skills
advance in their career quickly
• Empathy etc.
enable a person to interact positively and work effectively with others at
the workplace. This is known as Interpersonal Skills
25-10-2016 Confidential 2
Benefits of Interpersonal Skills:

Conveys Professionalism Resolves conflicts at workplace

Good Team Member Provides good Customer Service

25-10-2016 Confidential 3
Tips to Improve interpersonal
Skills
❖ Smile

❖ Be appreciative

❖ Pay attention to others

❖ Practice active listening

25-10-2016 Confidential 4
Tips to Improve interpersonal
Skills

❖ Bring People together

❖ Humor them

❖ Communicate clearly

❖ Resolve conflicts

25-10-2016 Confidential 5
Tips to Improve interpersonal Skills

❖ See it from their side

❖ Don’t complain

❖ Gender Sensitivity

❖ Working with disabled

25-10-2016 Confidential 6
Summary

It is important to develop interpersonal


skills to advance in career quickly by
learning to interact and being friendly with
others

25-10-2016 Confidential 7
What questions do you have?

25-10-2016 Confidential 8

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