TASK & RESPONSIBILIITIES OF A
PROFESSIONAL MANAGER
• Technical Skills: knowledge and ability to use
different techniques
• Conceptual skills enable a manager to use
their knowledge or ability for more abstract
thinking.
• Interpersonal management skills facilitate a
manager’s knowledge and ability to work with
people.
• 1. Envisioning Goals
• 2. Managing Growth
• 3. Improving and Maintaining Efficiency
• 4. Innovation
• 5. Looking out for the competition
• 6. Leadership
• 7. Change Management
• 8. Choosing correct Information Technology
• Mintzberg's Set of Ten Roles
• Professor Henry Mintzberg, a great management
researcher, after studying managers for several weeks
concluded that, to meet the many demands of
performing their functions, managers assume multiple
roles.
• He propounded that the role is an organized set of
behaviors. He identified the following ten roles common
to the work of all managers. These roles have been split
into three groups as illustrated in the following figure.
Interpersonal Role
• Figurehead − Has social, ceremonial and legal
responsibilities.
• Leader − Provides leadership and direction.
• Liaison − Networks and communicates with
internal and external contacts.
Informational Role
• Monitor − Seeks out information related to your
organization and industry, and monitors internal
teams in terms of both their productivity and well-
being.
• Disseminator − Communicates potentially useful
information internally.
• Spokesperson − Represents and speaks for the
organization and transmits information about the
organization and its goals to the people outside it.
• Decisional Role
• Entrepreneur − Creates and controls change within the
organization - solving problems, generating new ideas,
and implementing them.
• Disturbance Handler − Resolves and manages
unexpected roadblocks.
• Resource Allocator − Allocates funds, assigning staff
and other organizational resources.
• Negotiator − Involved in direct important negotiations
within the team, department, or organization.
