Chapter-1
Test Your Knowledge
1. What is HRM?
a. techniques and processes for organizing people
and work activities
b. management techniques for controlling people at
work
c. an integrated set of systems, practices, and
policies focusing on effective employee deployment
and development
d. all management activities
Test Your Knowledge
1. What is HRM?
a. techniques and processes for organizing people
and work activities
b. management techniques for controlling people at
work
c. an integrated set of systems, practices, and
policies focusing on effective employee deployment
and development
d. all management activities
2. Who are the beneficiaries of Human
Resources Management?
a. human resource specialists
b. employees
c. business owners
d. contractors and freelancers
2. Who are the beneficiaries of Human
Resources Management?
a. human resource specialists
b. employees
c. business owners
d. contractors and freelancers
3. What is the significance of phrases such as “human
capital,” “intellectual assets,” and “talent
management” that have crept into business jargon?
a. They illustrate how organizations recognize the
individual differences of each employee.
b. They highlight how people are brought together to
achieve a common purpose.
c. They emphasize the value that people have to
organizations.
d. They imply that people need to be managed as
machinery.
3. What is the significance of phrases such as “human
capital,” “intellectual assets,” and “talent
management” that have crept into business jargon?
a. They illustrate how organizations recognize the individual
differences of each employee. b. They highlight how people
are brought together to achieve a common purpose.
c. They emphasize the value that people have to
organizations.
d. They imply that people need to be managed as
machinery.
4. What are the responsibilities of HRM to
ensure an organization is successful?
a. having the right people, in the right places, at the
right time, doing the right thing
b. ensuring that the organization is responsible in
following the laws as they relate to human resources
c. having an abundant candidate pool to draw upon
quickly to back-fill positions
d. to ensure succession planning is part of the
management strategy
4. What are the responsibilities of HRM to
ensure an organization is successful?
a. having the right people, in the right places, at the
right time, doing the right thing
b. ensuring that the organization is responsible in
following the laws as they relate to human resources
c. having an abundant candidate pool to draw upon
quickly to back-fill positions
d. to ensure succession planning is part of the
management strategy
5.Which of the following functions is within the
framework of human resources management?
a. ISO 9000
b. customer expectations
c. managing performance
d. globalization
5. Which of the following functions is within
the framework of human resources
management?
a. ISO 9000
b. customer expectations
c. managing performance
d. globalization
6. Which term best describes the structure of
HRM systems, practices, and policies and their
relationship to the organization and the
employees?
a. linear
b. integrated
c. functional
d. dynamic
6. Which term best describes the structure of
HRM systems, practices, and policies and their
relationship to the organization and the
employees?
a. linear
b. integrated
c. functional
d. dynamic
7. Ensuring that employees know what they are
expected to accomplish and then providing
appropriate mechanisms for regular feedback
is part of which HRM focus?
a. occupational health and safety
b. defining, analyzing, and designing work
c. managing employee performance
d. promotions and transfers
7. Ensuring that employees know what they are
expected to accomplish and then providing
appropriate mechanisms for regular feedback
is part of which HRM focus?
a. occupational health and safety
b. defining, analyzing, and designing work
c. managing employee performance
d. promotions and transfers
8. Which HR activity determines what, where,
when, and how work tasks are
done?
a. defining, analyzing, and designing work
b. managing employee performance
c. planning for, recruiting, and selecting employees
d. knowing rights and responsibilities
8. Which HR activity determines what, where,
when, and how work tasks are
done?
a. defining, analyzing, and designing work
b. managing employee performance
c. planning for, recruiting, and selecting employees
d. knowing rights and responsibilities
9. Which HR activity provides the resources to
assist employees in developing the necessary
knowledge and skills to do their jobs today and
in the future?
a. defining, analyzing, and designing work
b. managing employee performance
c. orienting, training, and developing
d. knowing rights and responsibilities
9. Which HR activity provides the resources to
assist employees in developing the necessary
knowledge and skills to do their jobs today and
in the future?
a. defining, analyzing, and designing work
b. managing employee performance
c. orienting, training, and developing
d. knowing rights and responsibilities
10. Which term best describes the role of an HR
professional whose focus is on ensuring their
organization is staffed with the most effective
human resources to achieve its strategic goals?
a. operational
b. strategic
c. staffing
d. administrative
