KONGUNADU COLLEGE OF ENGINEERING &
TECHNOLOGY (AUTONOMOUS)
NAMAKKAL- TRICHY MAIN ROAD, THOTTIAM
Presented by,
Rithiha T
Priyadharshini N
Rohini S
Empathia: AI Emotional Support &
Crisis Assistant
OBJECTIVE
The objective of Empathia is to develop an AI-powered mental health
assistant that provides real-time emotional support and crisis intervention through
empathetic, personalized interactions. Utilizing advanced Natural Language
Processing (NLP) and sentiment analysis, the system aims to detect signs of
emotional distress, offer timely guidance, and connect users with necessary
resources via both text and voice interfaces. The solution is designed to enhance
mental well-being, manage stress, alleviate loneliness, and provide accessible,
immediate support for individuals facing emotional challenges or crises.
PROBLEM STATEMENT
Many individuals experience mental health issues such as stress, anxiety,
burnout, and loneliness. Current mental health support systems are limited in their
accessibility and effectiveness, particularly for crisis situations. There is a growing
need for AI-driven solutions that can offer comprehensive and empathetic support.
EXISTING SYSTEM
•Woebot: AI-powered chatbot using Cognitive Behavioral Therapy (CBT) for mental
health support.
•Wysa: AI-based emotional support tool offering self-help features and emotional
care.
•Replika: Chatbot providing companionship and emotional support but lacking crisis
intervention capabilities.
DISADVANTAGES
Limited to Text-Based Communication: Most existing systems like
Woebot, Wysa, Replika, rely heavily on text-based interactions, which may not
appeal to or be suitable for all users. This excludes those who prefer voice
interaction or who need a more immediate and intuitive way to communicate during
distress.
PROPOSED SYSTEM
Empathia is an AI-powered mental health assistant providing real-
time emotional and crisis support. It utilizes advanced NLP and sentiment
analysis to detect distress and intervene through personalized advice,
motivational content, and access to crisis resources. Empathia's voice
assistant feature offers hands-free access, making it highly accessible and
empathetic.
SOFTWARE REQUIREMENTS
• NLP Libraries: Tools like NLTK, spaCy, and TensorFlow for processing user text
input.
• Machine Learning Models: Algorithms like Random Forests and Support Vector
Machines to predict user behaviour and provide interventions.
• Sentiment Analysis Tools: Text Blob and VADER to assess emotional tone in
user communications.
PROCESS FLOW ARCHITECTURE
REFERENCES
Care Bot: A Mental Health Chat Bot
Search for the paper using Google Scholar or university databases with the
title: "CareBot: A Mental Health ChatBot" by Reuben Crasto, Lance Dias, Dominic
Miranda, and Deepali Kayande, 2021.
A Mental Health Chatbot for Regulating Emotions (SERMO)
You can find it by searching: "A Mental Health Chatbot for Regulating
Emotions (SERMO)" by Kerstin Denecke, Sayan Vaaheesan, Aaganya Arulnathan,
2020.
