T.S.

RAHAMAN
CLASS: FY BSc. (NS)
TOPIC-ENGLISH Subject: English & Communication Skills

Dr. Vijay Gaikwad

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

What is an email?

Dr. Vijay Gaikwad

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

What is an email?
Email or Electronic mail is a method of
exchanging written messages between
people using electronic devices. It operates
across computer networks, which today is
primarily the Internet

Dr. Vijay Gaikwad

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

Categories of Email Writing

• EMAILS ARE OF THREE TYPES

a) Formal email
b) Semi-Formal email
c) Informal email
 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

a) Formal Email Writing

• An email written for business communication

or professional use comes under this
category. Use of polite and formal words, the
reason for writing mail, clarity, proper greeting
and closing are mandatory.

Dr. Vijay Gaikwad

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

Formal Email Writing

• One can begin the email with greetings like-
Dear Sir/ Madam OR
Sir/ Madam

• Closing line-
• Kind Regards,
Yours faithfully
Dr. Vijay Gaikwad
 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

b) Semi-formal Email Writing

• An email written for teammates or colleague

is a semi-formal email. One can use friendly
language but have to maintain the limit and
the decency. The length, proper greetings and
closing and clarity are some of the rules to
follow.
 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

Semi-formal Email Writing

• One can begin the email with greetings like-
Dear (name) OR
Hello everyone

• Closing line-
Thanks
Sincerely
Dr. Vijay Gaikwad
 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

c) Informal Email Writing

• An email written for friends, family members

or relatives comes under this category. One
can use polite, friendly and casual words along
with proper greetings and closings.

Dr. Vijay Gaiwad

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

Informal Email Writing

• One can begin the email with greetings like-
Hi there

• Closing line-
Best wishes
Yours lovingly

Dr. Vijay Gaikwad

TYPES OF FORMAL SEMI- INFORMAL
EMAILS FORMAL

GREETINGS Respected Sir/ Hello everyone Hi there

Madam
Dear Sam
Dear Sir/
Madam
BODY OF THE Email
CLOSINGS Kind Regards Sincerely Yours lovingly
Yours faithfully Thanks
Best wishes
Email Writing Format

Sir/ Madam, / Hello, Dear friend, etc

Yours sincerely, Kind Regards, Thanks, etc

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

STEPS TO WRITING AN EMAIL

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills
STEPS TO WRITING AN EMAIL
a) Start with a proper salutation depending on the
type of email- e.g. Dear Sir/ Madam or Sir/ Madam,
Dear all, etc
b) Be concise and to the point.
c) Use proper spellings, grammar and punctuation.
d) Use an appropriate font. DO NOT WRITE IN CAPITALS.
e) No SMS language and abbreviations.
f) Use a meaningful subject.
g) Use a sensible email signature.
h) Do not attach unnecessary files.
 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills
 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills
• 1) Reply promptly.

2)Don’t ignore the mail.

• 3) Do not overuse ‘reply to all’.

• 4) Refrain from sending one liners.

 [Link]
CLASS: FY BSc.
TOPIC-ENGLISH Subject: English & Communication Skills

Dr. Vijay Gaikwad

• 1) Do not overuse the high priority option.
• 2) Email only when necessary.

• 3) Read the email before you send it.

• 4) Use Cc and Bcc appropriately.

4) Use Cc and Bcc appropriately.
Cc means carbon copy and Bcc means blind
carbon copy. For emailing, you use
Cc when you want to copy others
publicly, and Bcc when you want to do it
privately. Any recipients on the Bcc line of
an email are not visible to others on
the email.
4. Ensure that you have a decent email ID. An email ID
mentioning your name is the ideal one
What are the email etiquettes?
(100-120 words)

• Ans: Email etiquette is a set of implied protocols of

writing or answering emails in a socially or professionally
acceptable way. The etiquette varies depending on whom
you are sending it to and differs for professional and
personal emails.
• For example, the emails you send to your friends and
colleagues are two different beings. You don't have to
bother about sounding rude or unprofessional when
emailing friends. But with colleagues, you have to
maintain proper decorum in your emails. You have to use
the proper salutation, a respectful send-off, etc.
 Email Etiquettes
• Use a clear, professional subject line.
• Write your email before entering the recipient email
address.
• Double check you have the correct recipient.
• Ensure you CC all relevant recipients.
• You don't always have to "reply all".
• Reply to your emails.
• Don’t use SMS language and abbreviations in the email.
• Include a signature block
• Keep emails brief and to the point
• Proofread every email you send.