From VoIP to
IP Communications
Henry Sinnreich
WCOM
* The views expressed in this presentation are my own and may or may not represent the
views of my company
Voice over Packet Market Forecast – North America
Similar charts for other regions
IP Comm. for the Enterprise 2
Voice over Packet Forecast – W. Europe
IP Comm. for the Enterprise 3
Voice over Packet Forecast – Asia Pacific
IP Comm. for the Enterprise 4
VoIP Camps
Netheads Circuit switch “Convergence”
Conferencing
“IP over engineers ITU standards
Industry
Everything” “We over IP”
H.323 SIP “Softswitch” BICC
ISDN LAN I-multimedia Call Agent BISDN, AIN
conferencing WWW SIP & H.323 H.xxx, SIP
IP IP IP “any packet”
IP Comm. for the Enterprise 5
Comparison of VoIP Protocols
Internet-centric comparison made by a nethead
Protocol MEGACO
H.323 SIP BICC
Criteria /H.248
$$$ from
new No Yes No No
services *
Performance Sluggish OK OK Sluggish?
Scalability No Yes No No
Internet and
No Yes No No
WWW Fit
* All new apps from IM, voice chat, unified messaging, to mobility, portability, etc.
IP Comm. for the Enterprise 6
The Open World of IP Communications
SIP standards are created in the open
environment of the IETF: No $50k/year
required to participate in the development !
Access to all SIP information is free and
accessible on the web
No options and national variants
Rigorous interoperability testing
Result: Abundance of SIP products
IP Comm. for the Enterprise 7
IP Communications for the Enterprise
The business case
Revenue: Customer relations
From e-mail to multimedia to e-transactions
Virtual (3rd party) web call center
Instant messaging, voice, video, web push
Reduce cost: Options for voice in intranets
Proprietary IP PBXs
Softswitch (IP PBX) or QSIG networks
Virtual SIP IP PBX (IP Centrex)
Voice-web integration
SIP phone with desktop PC integration
Presence and instant communications
The conferencing spectrum for instant to scheduled
IP Comm. for the Enterprise 8
SIP Boom: Highlights at the 48th IETF
Presence – is a new Internet service
Instant communications - same
Unified messaging - same
PINT: Initiate from Web action in PSTN
SPIRITS: Initiate action from PSTN on Web
INAP: PSTN IN and Internet interaction
ENUM: Single phone number or URL
SIP for home appliances,…
IP Comm. for the Enterprise 9
I-Ds for the 48th IETF
SIP Architecture and Functionality
Guidelines for Authors of SIP Extensions
SIP MIB
SIP and SOAP
SIP Extensions for supporting distributed call state
SIP INFO vn. 5
SIP INFO method for event reporting
SIP INFO method for DTMF digit transport and collection
SDP media alignment in SIP
Services
Emergency Call Services (911)
A SPIRITS solution based on virtual SIP user agents
Third party call control in SIP
SIP message waiting
SIP call control transfer
SIP for the hearing disabled
SIP for home appliances
Infrastructure: AAA, QoS and Security
SIP transport of OSP token
SIP firewall solution
PSTN and H.323 support
H.323-SIP
MIME media types for ISUP and QSIG objects
This
is not a
complete list
IP Comm. for the Enterprise 10
Online Resources for SIP
ARCHIVE
IP Comm. for the Enterprise 11
SIP Bakeoff Attendance
5th bakeoff
11 countries
46 companies
4th bakeoff
35 companies
150 developers
3rd bakeoff
27 companies
92 developers
2nd bakeoff
Attendance
16 companies
1 bakeoff
st
8 companies
IETF draft std
RFC 2543
Mar ‘99 Apr ‘99 Aug ‘99 Dec ‘99 Apr ‘00
IP Comm. for the Enterprise 12
Commercial SIP and MGCP Products*
* SuperComm2000 demo
IP Comm. for the Enterprise 13
SIP Products Registered at Pulver.Com
…and more,….
IP Comm. for the Enterprise 14
IP SIP Phones and Adaptors
1
Are true Internet hosts
• Choice of application
• Choice of server
2 Analog phone adaptor
• IP appliances
Implementations
• 3Com (3) 3
• Columbia University
Palm
• MIC WorldCom (1) control
• Mediatrix (1)
• Nortel (4)
• Siemens (5) 44 5
IP Comm. for the Enterprise 15
SIP Phones
Cisco PingTel
…and many other SIP
phones and clients…
IP Comm. for the Enterprise 16
SIP Service Creation
CPL
LOCALLY
DOWNLOAD SERVICE SIP JAVA SERVLETS
CREATE CPL/XML
SERVLETS LOGIC SIP CGI
WITH GUI
SPECIAL SERVERS
UPLOAD
CPL SCRIPTS
SIP DEVICE SIP SERVER SIP SERVER
Easy service creation based on open standards by
• Service providers,
• End users,
• 3rd parties
is the most important factor in new revenue generation*
* Class 5 C.O. and PBX features are also be supported
IP Comm. for the Enterprise 17
Integration and Outsourcing for Business
1. Web and messaging
2. Real time communications
3. Multimedia
4. Transactions
Support for complex multiparty business models
Strict compliance with IETF SIP related
standards work creates the open and
connected environment for outsourcing and
3rd party application service providers (ASPs)
IP Comm. for the Enterprise 18
Outsourcing and 3rd Party ASPs
TRANSACTIONS
UNIFIED LARGE PC PHONE COMMS VOICE
MESSAGING PRESENCE IM+CONF CONF DESKTOP MGR BROWSING
SHARED
NETWORK
GATEWAY ISP Network
PSTN
OSS E-Mail WEB POLICY
CKT SW Dialing
Mobile Plans
SIP Phone
LAN Enterprise WAN
IP Fax and IP Print
IP Comm. for the Enterprise 19
Possible SIP Implementation of the Home Network
Telcordia proposal
Ref: Framework Draft for Networked Appliances Using SIP, IETF, July 2000
IP Comm. for the Enterprise 20
Answering the Front Door From a Car
Telcordia proposal
Control of appliances are an interesting
example of the services potential of SIP:
Far more than just telephony !
Ref: Framework Draft for Networked Appliances Using SIP, IETF, July 2000
IP Comm. for the Enterprise 21
Work Ahead
Commercial IP communications require:
• Global Internet (chargeable) QoS or enough bandwidth
• AAA for multi-business models
• Standard clearinghouse protocols and payments
IP Comm. for the Enterprise 22
