A STUDY ON TRAINING AND DEVELOPMEMT
( With Reference to Rashtriya Ispat Nigam Limited) A Project Report Submitted to Ambedkar Institute of Management Studies in partial fulfillment for the award of the degree of POST GRADUATE DIPLOMA IN BUSINESS MANAGEMENT
Submitted By
GEETA KUMARI
Reg. No. 27125 Under the guidance of
Dr. C. NALINI Ph. D
READER (AIMS)
AMBEDKAR INSTITUTE OF MANAGEMENT STUDIES. Sector-12, MVP Colony, Visakhapatnam-17 Ph. 0891-2783946.
2007-2009 BATCH
INTRODUCTION TO THE SUBJECT
OBJECTIVES OF STUDY
To portray the organizational profile of Visakhapatnam steel plant (VSP) with focus on HRD department To study the genesis and concept of human resource development with particular reference to training and development. To know about the awareness of training program in the employees To access and analyze the training and development programs in VSP. To make necessary suggestion to bring about meaningful relationship between training and development efforts and efficiency of organization.
NEED FOR THE STUDY
To match the employees specifications with the job requirements and organizational needs. Organizational viability and transformation process Technological advances Organizational complexity Change in the job assignment
METHODOLOGY
COLLECTION OF PRIMARY DATA
COLLECTION OF SECONDARY DATA
LIMITATIONS
The sample size of 100 respondents is too small for generalization. The duration of the study was limited to forty-five days only.
The study was conducted only in few working departments of RINL.
INTRODUCTION TO STEEL INDUSTRY IN INDIA
INDIAS STEEL SCENARIO PROBLEM OF STEEL INDUSTRY LACK OS TECHNICAL PROBLEMS GROWTH OF STEEL INDUSTRY
RASHTRIA ISPAT NIGAM LIMITED
VISION: To be continuously growing world -Class Company, We shall Harness our growth potential and sustain profitable growth Deliver high quality and cost competitive products and be the first choice of customers Create an inspiring work environment to unleash the creative energy of People Achieve excellence in enterprise management Be a respected corporate citizen, ensure clean and green Environment and develop vibrant communities around us
MISSION: To attain 16 million ton liquid steel capacity through technological upgradation, operational efficiency and expansion; to produce steel at international standards of cost and quality; and to meet the aspirations of the stakeholders
CORE VALUES: Commitment Customer Satisfaction Continuous Improvement Concern for Environment Creativity and Innovation
MAIN PRODUCTS OF VSP
Steel Products Angles Billets Channels Beams Square Flats Rounds Re-bars wire Rods
INTRODUCTION OF TRANING AND DEVELOPMENT
DATA ANALYSIS AND INTERPRETAATION
1Q).Have you been briefed by your superior about the training program prior to your participation
Number of respondents
Type
of response
Number of respondents 34 50 16
Percentage
16%
Yes No Up to some extent
34 50
50%
34%
Yes No Up to some extent
16
Interpretation:-The above observations proved that around 50% of the executives were
not briefed by their superior about the training program prior to their participation. While 34% of the respondents were informed about training prior to the program and rest 16% said that they had little knowledge about the matter prior to the training program. There should be a system of pre talk on the subject matter of training through the superior before the employees are sent to the training program.
2Q). What motivated you to attend the training program.
Number of respondents
Type of response
Number of respondents 23 16 48 13
Percentage
To update job knowledge 23% To enhance skills To contribute more on the job Because I was asked to attend
To update job knowledge To enhance skills To contribute more on the job Because I was asked to attend
23
13%
16 48 13
16% 48%
Interpretation: - The above observations proved that around 48% of the executives felt that they are motivated to attend the training programs in order to contribute more on the job.
Executives been more matured, they are more interested to contribute more on their jobs.
3Q) which type of training programs has you attended till now?
Type of response Number of respondents Percentage
Number of respondents
Internal training
External training
30
5
30
5
65%
30% Internal training External training 5% Both
Both
65
65
Interpretation:- From the above table, it is clearly understood that out of 100 executives a majority of 65% executives said that they have attended both internal as well as external training and 30% of the executives attended only for internal training and remaining 5% of executives attended for external training
4Q) Do you feel conducting pre-training test during the training is necessary?
Type of response Number of respondents Percentage
Number of respondents
Yes
60
60
40% Yes No 60%
No
40
40
Interpretation:-From the above table, it is clearly understood that out of 100 executives a majority of 60% felt conducting pre training test during the training is necessary so that existing level of knowledge and skills are reassessed and remaining 40% of the executives felt conducting pre training test during the training is not necessary.
5Q) What were the reasons for you to be nominated for the training course?
Type of response Number of respondents General policy of the company. Set by the company for the preparation of higher responsibility. By virtue of seniority you need to be trained before promotion. Others (please specify) 1 1 5 5
41% 53%
Percen tage 53
5% 1%
Number of respondents
53
General policy of the company. Set by the company for the preparation of higher responsibility. By virtue of seniority you need to be trained before promotion. Others (please specify)
41
45
Interpretation:-The above observations proved that 53% of the executives felt that they have been nominated to the training programs by the general policy of the company. 1% of the executives felt that they have been nominated to get awareness of the training program.
6Q) Do you feel that the faculty has enough knowledge of the topic?
Number of respondents
Type of response
Number of
respondents
Percenta
ge
11%
Yes
Yes
89
89
No
No
11
11
89%
Interpretation:-From the above table, it is clearly understood that out of 100 Executives a majority 89% the executives felt that the faculty has enough knowledge of the topic and the remaining 11% of the executives felt that the faculty did not have enough knowledge of the topic.
7Q) Do you agree that training is a continuous process?
Type of response Number of respondents Percent age
8% Number of respondents
Yes
92
92
Yes No
No
92%
Interpretation:-From the above table, it is clearly understood that out of 100 Executives a majority of 92% of the executives agreed that the training is a continuous process and 8% of the executives didnt agree that the training is continuous process.
8Q) Please indicate your level of satisfaction with the learning environment in VSP ?
No. of respondents
Type of response
No. of respondents
Percent age 9 13 57 21
57% 21% 9% 13% Low Fair Good Excellent
Low Fair Good Excellent
9 13 57 21
Interpretation:-From the above observation 9% of the employees felt that the level of satisfaction with learning environment in VSP is low, 13% of them felt that it is fair, 57% of them felt that it is good and 21% of them felt that is excellent.
9Q) Training is one of the best ways to increase the effectiveness and sufficient of the employees?
Number of respondents
Type of response
Number of respondents
Percent age
14% Agree Disagree 86%
Agree Disagree
86 14
86 14
Interpretation:-From the above table, it is clearly understood that out of 100 executives a majority of 86% of the executives said that the training is best way to increase the effectiveness and efficiency of the employees and the remaining 14% of the executives disagreed.
10Q) Will the pre-training and post-training tests influence your learning?
Number of respondents
Type of response
Number of respondents
Percen tage
10%
Yes
90
90
90%
Yes No
No
10
10
Interpretation:-From the above table, it is clearly understood that out of 100 executives a majority of 90% of the executives felt conducting pre training and post training tests influence our learning and remaining 10% of the executives felt conducting pre training & post training tests will not influence our learning.
11Q) Do you believe that the attitude of the employees towards work will change after the training programs?
Number of respondents
Type of response
Number of respondents
Percentage
To some extent To the extent
52 39
52 39
39%
9%
0%
To some extent To the extent possible 52% To full extent Not at all
possible To full extent Not at all 9 0 9 0
Interpretation :The above observations proved that 52% of the executives felt that the training programs about bring a attitudinal change is the employees towards their job only to some extent and not even a single employee felt that the training programs will not bring any change in their attitude.
12Q) To what extent your expectations on training program have been met?
No. of respondents
Type of response
No. of
respondents
Percentage
14% 0% 41% To some extent To the extent possible To full extent 45% Not at all
To some extent To the extent possible To full extent Not at all
41 45 14 0
41 45 14 0
Interpretation: The above observation proved that 45% of the executives felt that their expectation on the training program has been met to some extent possible extent and 41% felt that their expectation is reached only to some extent on the training program. Importance must be given to notice the learning points of the executives like Brainstorming, Case study, Skill games etc.
13Q) Do you feel that the training provided at VSP is sufficient or any modifications required?
Type of response
Number of
respondents
Percentage
Number of respondents
41%
Sufficient
59
59
59%
Sufficient Modifications
Modifications
41
41
Interpretation:-From the above table, it is clearly understood that out of 100 executives a majority of 59% of the executives felt that the training provided at VSP is sufficient and remaining 41% of the executives felt that the training is provided at VSP requires some modifications.
14Q) Are you satisfied with your job? How do you rate your job satisfaction?
Number of respondents
Types of response
Number of respondents
Percentage
13% 0% 33% Excellent Very good Good 25% Just satisfied 29% Not satisfied
Excellent Very good Good Just satisfied Not satisfied
33 29 25 13 0
33 29 25 13 0
Interpretation:-From the above table, it is clearly understood that out of 100 executives a majority of 33% of respondents rated their job satisfaction as excellent 29% of executives rated as very good and 25% of them are as good And remaining 13% are just satisfied.
15Q) How far you are implementing your skills and knowledge after attending the training session?
Number of respondents
Type
response
of
Number of
respondents
Percentage
10%
Fully
50
50
50%
Fully Partially Not at all
Partially
Not at all
40
10
40
10
40%
Interpretation:-From the above table, it is clearly understood that out of 100 executives a majority of respondents fully implement their skills and knowledge after attending the training session. And 40% of executives partially implement. And the remaining 10% of the executives not at all implement after attending the training session.
16Q) Will the training contributes towards safe work environment?
Number of respondents
Type of response
Number of
Percen
respondents
tage
5%
Yes
95
95
Yes No
No
95%
Interpretation:-From the above table, it is clearly understood that out of 100 Executives a majority of Executives felt happy working in VSP and 5% of the respondents are not happy.
17Q) Do you feel that the training program contribute to better performance of the equipment /plant by reducing maintenance cost and breakdowns?
Number of respondents
Type of response
Number of respondents
Percentage
To some extent To the extent
52 36
52 36
36%
12%
0% To some extent To the extent possible 52% To full extent Not at all
possible To full extent Not at all 12 0 12 0
Interpretation:-The above observation proved that 52% of executives felt that training program contribute to better performance of equipment by reducing maintenance costs and breakdowns to some extent.
18Q) If you need training what kind of training do you prefer?
Type of response
Number of respondents
Percenta ge
Number of respondents
Computer
programs Skill program Technological programs
based
60
60
20% Computer based programs Skill development program Technological programs
development
20
20
20% 60%
20
20
Interpretation:-From the above table, it is clearly understood that out of 100 executives a majority of executives 60% of them like to prefer computer based and 20% of them skill development programs and20% of them technological programs.
19Q) What is your opinion on effectiveness of methodologies being adopted in the training programs at VSP?
Number of respondents
Type of response
Number of respondents
Percenta ge 2 20 70 8
70% 8% 2% 20% Low c Fair Good Excellent
Low Fair Good Excellent
2 20 70 8
Interpretation: The above observation proved that 70% of the executives felt that the methodologies being adopted in the training are good and only 2% felt that they are low. The methods can be drawn out ascertain the training needs of employees so as to plan for such training programs to the relevant employees for their benefits. Ex: on the job training, computer based training simulation.
20Q) How do you feel after the training program?
Type of response Number of respondents Feeling responsibility Getting recognition
70%
Percenta ge 18
5%
Number of respondents
high
18
18% 7%
Feeling high responsibility Getting more recognition Able to gain better performance
more
Able
to
gain
better
70
70
Self Satisfaction
performance Self Satisfaction 5 5
Interpretation: The above observation proved that 70% of executives felt that the training will improve in better performance, where as 18% felt that they are high responsible after the training program and few respondents felt training provides recognition in the organization.
FINDINGS
Mostly Executives are facilitated by Training Programs both internally and externally. Majority of Executives believe contributing more on the job is the most motivating factor to undergo Training Program. As Executives of VSP believe that Training Program is just a general policy of the company, they still dont understand the importance of the Training Program. Executives believe that Training is a continuous process and they have a good learning environment in VSP. Executives believe that Training is very much required to bring efficiency and effectiveness and Pre-Post Training tests also influence learning process. Majority of the Executives are satisfied with Training Program and work environment in VSP and they believe that Training Program has been very much effective to enhance their skills.
SUGGESTIONS
Following are the suggestions, which I feel are relevant to improve the efficiency of Training and Development Programs in VSP:Total Quality training helps to achieve the highest level of effectiveness, so it must be implemented. Performance evaluation and post training evaluation is required for the training to be effective. Pre discussion assignment should be conducted to bring active participation. As a part of the system once the employees are nominated for the program, training department must inform the HOD to advice participants controlling officer to give pre briefing. After completion of the training programs, controlling officer must check how many participants are able to implement the acquired knowledge in their workplace. The development programmes are being designed based on the need. While designing the programmes views of the managers and participants should be taken into consideration. The internal faculty should be given effective training to improve their teaching skills, so that the employees grasp the knowledge easily given during the training. More E- learning concepts should be introduced in the training process.
