PROJECT TITLE
A Study on Analysing the influence of
Organizational employee behaviour
R. DEEPIKA SREE
412722631011
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
INTRODUCTION
• Organizational Employee Behaviour also called as OCB has
been studied since the late 1970s. Over the past three decades,
interest in these behaviours has increased substantially.
Organizational behaviours has been linked to overall
organizational effectiveness, thus these types of employee
behaviours have important consequences in the workplace
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
INDUSTRY PROFILE
• Recruiting for human resources (HR) is crucial to guaranteeing
that customers receive outstanding experiences in the service
sector. Because service-based firms are customer-focused, HR
practitioners in this field concentrate on finding, hiring, and
retaining personnel who not only has the requisite skills and
credentials but also the interpersonal traits needed to forge
lasting connections with clients.
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
INDUSTRY PROFILE
• When recruiting frontline employees for positions in
hospitality, retail, or healthcare, HR professionals in
the service sector place a premium on traits like
empathy, problem-solving skills, and communication.
To guarantee that workers are brand ambassadors, HR
departments in service-oriented companies frequently
place a high priority on cultural fit and alignment
with the organization's values.
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
COMPANY PROFILE
AMOR MANAGEMENT
NAME OF THE COMPANY
CONSULTANCY
LOCATION GUINDY, CHENNAI
YEAR STARTED 2002
NO OF EMPLOYEES WORKING 60+
TIMING 9:30 AM TO 6:30 PM
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
Race View Tower, New no 126 Old No. 71 3rd Floor, Manickam Ln,
Guindy, Chennai, Tamil Nadu 600032
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
COMPANY PROFILE
• Amor Management Consultancy established in 2002 with the mission of
holistic quality analytical services in the field of recruitment.
• Amor have 22+ years of experience in field of recruiting. It is generally
based on Non It recruiting. Our company mostly focused on the
automotive sector. We have many clients in pan india and also completed
40+ green filed projects in this 22+ years.
• Amor has an experience in 3 types of hiring
contingency hiring
leadership hiring
technology hiring
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
COMPANY PROFILE
COMPANY PROFILE
• .
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
COMPANY PROFILE
MAJOR CLIENTS:
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
REVIEW OF LITERATURE
Author: Bateman & Organ Year: 1983
Over a decade and a half has passed since Dennis Organ and his
colleagues (cf. Bateman & Organ, 1983; Smith, Organ, & Near,
1983) first coined the term “Organizational Employee
Behaviour” (OCBs).
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
REVIEW OF LITERATURE
Author: Daniel Katz’s Year:1964
defined organizational employee behaviours as “individual
behaviour that is discretionary, not directly or explicitly
recognized by the formal reward system, and that in the
aggregate promotes the effective functioning of the organization.
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
REVIEW OF LITERATURE
Author: Organ Year:1988
By discretionary, we mean that the behaviour is not an
enforceable requirement of the role or the job description, that is,
the clearly specifiable terms of the person’s employment contract
with the organization; the behaviour is rather a matter of personal
choice, such that its omission is not generally understood as
punishable.”
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
NEED OF THE STUDY
In industrial and organizational psychology, organizational
employee behaviour (OCB) is a person's voluntary commitment
within an organization or company that is not part of his or her
contractual tasks. This project has been undertaken to assess the
overall influence of organizational employee behaviour towards
the individuals and the organization.
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
SCOPE OF THE STUDY
The main scope of the study is to identify the key factors that
influencing Organizational Employee Behaviour. The study will
help the organization to find the perception of employees towards
the Organizational Employee behaviour
TAGORE ENGINEERING COLLEGE
DEPARTMENT OF MANAGEMENT STUDIES
