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QualityKiosk Services & Clients Overview

The document discusses an existing quality assurance services company and its plans to expand into new sectors and services. It provides details on current and new clients, services, and incentive structures. It also outlines processes for managing existing and new IT service solutions and customers.

Uploaded by

Sunil Murty
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39 views16 pages

QualityKiosk Services & Clients Overview

The document discusses an existing quality assurance services company and its plans to expand into new sectors and services. It provides details on current and new clients, services, and incentive structures. It also outlines processes for managing existing and new IT service solutions and customers.

Uploaded by

Sunil Murty
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd

QUALITYKIOSK

BY
AAYUSHI
KUSH
SUNIL
2

EXISTING SERVICES

 Functional Assurance
 Performance Assurance
 Customer Experience Management
3

EXISTING CLIENTS
[Link] Private Sector Banks:
1. ICICI Bank
2. HDFC Bank Ltd.
3. Axis Bank
4. Kotak Mahindra Bank Ltd. (Kotak Bank)
5. Yes Bank
6. IndusInd Bank
4

[Link] Private Sector Banks:


1. Account 8: This account represents an unnamed old private
sector bank utilizing Functional Assurance services.
2. Account 9: This account represents an unnamed old private
sector bank utilizing Functional Assurance services.
3. Account 10: This account represents an unnamed old private
sector bank utilizing both Functional Assurance and Customer
Experience Management services.

[Link] Sector Banks:


4. Account 11: This account represents an unnamed public sector
bank utilizing Functional Assurance services.
5. Account 12: This account represents an unnamed public sector
bank utilizing Functional Assurance services.
5

NEW SERVICES
FailProof Services
 Cloud Assurance
 Synthetic Monitoring
 DevOps
 Site Reliability Engineering
 Application Performance Management
 Robotic Test Automation
 Robotic Process Automation
6
NEW SERVICES

FailProof Solutions
 Cloud Assurance
 Synthetic Monitoring
 DevOps
 Site Reliability Engineering
 Application Performance Management
 Robotic Test Automation
 Robotic Process Automation
7
NEW SERVICES

FailProof Platforms
 Cloud Assurance
 Synthetic Monitoring
 DevOps
 Site Reliability Engineering
 Application Performance Management
 Robotic Test Automation
 Robotic Process Automation
8
NEW CLIENTS

Automobile Telecom
 Ford  Jio
 Honda  Globe
 Mahindra Pharma & FMCG
 Hyundai  Abbott
 Tata  ITC
 Toyota  Marico
 Bajaj  DKATALIS
9
CURRENT SECTOR

 Banking
 Financial Services
 Insurance
10
NEW SECTOR

 Automobile
 Telecom
 Pharma & FMCG
 Travel
 OTT
 e-Commerce
INCENTIVE 11
STRUCTURE:

Current incentives are based on the difficulty and type


of sales:

 New accounts: 1% of revenues.


 Existing accounts (existing services): 0.15% of
revenues.
 Existing accounts (new services): 0.75% of
revenues.
12
Identifying & Managing Business 13

Synthetic Synthetic
monitoring monitoring
New
Cloud Assurance Cloud Assurance
Solution
Dev-Ops Dev-Ops
RPA RPA

Functional Geographic
Existing
Performance Expansions
Solution
Customer Public Sector
Experience Banks

Existing New
Customers Customers
14

PROCESS TO MANAGE IT
SERVICES
EXISTING SOL TO NEW CUSTOMERS

1. Strategise
Target similar geographies as India where
Digital ecosystem was at boom & regions were
concentrating on better quality assurance & digita
transformations.
Malaysia, Dubai, UAE-ministry of finance
15

CONCLUSION

Medium Penetration, Medium Revenue (Two


Hunters, Two Farmers):
1. A balanced approach that aims to achieve a moderate level
of both new customer acquisition and growth in existing
accounts.
THANK
YOU

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