Administration Department:
Non-Clinical body of hospital
Main entrance lobby, paperwork, staff offices.
Further divided into public, semi-public and Public Semi-Public Private
private.
Public and Semi-public functions closer to
the main entrance and easily accessible
Private functions are mostly far from patients Entrance Account Room Staff Room
and visitors Reception/Inquiry Consultancy Staff Lounge
Private functions accessible to staff and board Waiting Lobby Admission/Counselling Manager Room
members only Washroom Record Room Conference Hall
Located from from entrance or in topmost Pharmacy
floor.
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Waiting area:
Further divided into Sub-waiting area and main
waiting area.
Main waiting area is larger and provided at entrance
lobby.
Sub-waiting area comparatively for less number of
people, in corridors front of other departments
Space for sub waiting area is 0.75 sq.m. for 1/3 rd
attendance ta each department.
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Reception/Inquiry Desk:
For taking appointment
For inquiry and quires.
Part of main entrance hall.
Receptionist desk, support staff member desk
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Record room:
Storeroom for files and medical reports of
patients.
Nowadays, record are kept in digital form
(softcopy).
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Pharmacy:
Should be place close to entrance lobby.
Easily accessible and visible from main entrance.
Area of about 15 sq.ft. x 10 sq.ft.
Should consist of storeroom with refrigerator for sensitive
medicine.
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Account Room:
Billing, paperwork related work are done.
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Private administration area:
Accessible to staff members only.
Meetings and working area for admin staff
members.
Conference hall, Doctor’s office, CEO’s office,
Manager’s office, It, etc.
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Outpatient Department
Clinics for daytime consultation with doctors.
In general hospital, all kinds of clinics are found
Each clinic should have it own waiting area.
OPD are of two types: Centralized and Decentralized.
60% of OPD area should be circulation and waiting
area.
Average size for a clinic is 150sq.ft. with 80sq.ft.
examination room.
Depending upon the types of patient in hospital, OPD
separated into 3 types: Emergency Outpatient, Referred
Outpatient and General Outpatient.
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Emergency Outpatient (Emergency Department):
Known as “Front Door” of hospital
Separate entrance with unloading portico
should be provided
Should be marked properly in red color
Should cover at least 145 sq.m.
Should me close to main entrance.
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Emergency Department consists of following functions:
• Waiting/Open lobby
• Unloading portico
• Reception/Clinical area
• Triage area
• Trauma care
• Isolation area
• Plaster room
• Changing room
• Toilets
• Observation bed
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ED should open in open lobby.
Ambulance bay for 2 should be provided
Unloading portico big enough to move patient in
starcher.
Unloading portico covered for rain protection and
sunlight.
Triage area for not urgent cases.
Treatment area which can fit mobile bed (15 sq.m.)
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Bed to bed distance should be at least 2.4m in
treatment area.
Observation beds should be provided in big
hall.
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Isolation room for critical or potentially high infectious patients.
Trauma care for critically injured patients (area of 25 sq.m.).
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Referred Outpatient and General Outpatient:
Two types of layout for outpatient
• Centralized Outpatient Department
• Decentralized Outpatient Department
Functions:
• Clinics
o General Medicine
o Gynecology
o Pediatrics
o Skin and Verano
o Orthopedic
o ENT
o Physiotherapy
• Waiting area
• Washrooms
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